Active since Dec 2010
Matter reported to SAPS:. Case registered on 2023-09-16 at EERSTERUST Station. ref nr CAS 177/9/2023 - contact details: 012-8061020. Do NOT reply to this SMS.
Dear Client, Thank you for reporting the above mention case, we regret to advise that unfortunately all funds have been utilized in the FNB account. We urge you to pursue this matter ********ly in an attempt to recover the misappropriated funds. FNB will assist you in this process and will provide the South African Police Service (SAPS) and/or relevant law enforcement with information pertaining to the implicated FNB account, upon being served with a Section 205 Subpoena in terms of the ******** Procedure Act 51 of 1977. To the extent that you remain dissatisfied with our response, we recommend that you refer the matter to the FNB Care Department for an independent assessment. The contact details of office of the FNB Care Department:
Special thanks to Lesedi Mabe, she went the extra-mile and was professional at all times by constantly keeping me updated either telephonically or via email. She is dependable and reliable, with good work ethics and is definitely an asset to your organisation. I do hope she continues to grow within her position.
I bought a pair of sneakers and requested an exchange for a bigger size and a confirmation mail was sent that the item will be exchanged once the courier collects the package. Everyday an email is sent asking when exactly will the pickup take place. Today after doing another follow-up, I was notified that the item will not be exchanged due to ''a number of changes recently due to Spree.com moving to Superbalist.com. Exchanges has been removed until the move is complete.'' This is unacceptable that I'm now impacted because of the delayed service by the courier company. If I wanted a refund I would have requested it on the 4th of September.
Good day<br> <br> I've been a loyal Vodacom client for more than 10 years or so and never had any issues or complaints. I'm currently extremely unhappy with the customer service received as my account query is not being dealt with as expected. I've contacted the Call Centre and even visited the Brooklyn branch whereby I was told my account would be rectified and a refund would be done. After sending an email complaint, a response was received and indicated that the additional amount is now for 'Out of bundle data charges'. What confuses me is that this account was always under R400? A block was added to this contract to ensure that the account doesn't go over the specified limit and my daughter uses Wifi services when she's at school. I've never had any additional cost for 'Out of bundle data charges' on this specific account and apparently the invoice for July is also over R900.<br> <br> I'll highly appreciate it if someone can rectify the above matter.<br> <br> Regards<br> MC Allie
I'm extremely unhappy with the handling of my claim submitted 27/03/2015. Numerous email and telephonic queries have been made but every time I contact their call centre, I get the same story that the claim is being attended to.<br> <br> Please assist in getting this matter resolved.<br> <br> Regards<br> Milandre
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