AG
AYSHA G
Active since Dec 2010
53
Reviews
0
Industries
Reviews
53 reviews19 months ago
Terrible quality food
Because treating yourself and your family can be really expensive, I would like to share my disappointing experience at this restaurant today. I went with my husband and teen daughter for a late afternoon lunch, and we got got food that was really sub par. I ordered a prawn curry, and unfortunately this was a big mistake. After waiting really wrong for our food, our order came and I was handed the wrong dish. They had prepared a fish curry. My family continued to eat whilst they preparer my correct order, and I nibbled on the fish curry while waiting. The fish curry was terrible tasting, the flavour was not anything like a curry. It looked like soup with a bunch of carrots and potatoes and small pieces of fish. and tasted Sour-ish. I hoped that my corrected order would be a lot better. The "prawn" curry came only after my family had eaten and was the same soupy thing but instead of fish bits it had tiny little shrimps, the size of a fingernail maybe. These things were NOT prawns, despite being called a prawn curry. I had very very little, the entire thing was awful and I just wasted it. It was very difficult to pay R200 for that and i actually felt like I'd wasted my money. I took it in a takeout container and handed to a street person. The grilled/fried dished that my husband and child had were ok, not bad. The mocktails were bit good. Lacked flavour and was.more ice than anything, a real waste. Water would have been a better option than those drinks. They need to get a chef that canactually prepare a curry, not a disgusting vegetable soup that i wouldnt accept for free. And a drinks person who knows HOW TO prepare a delicious mocktail. Guys please get your house in order. People really work hard for their money and accept a high standard from reputable establishments. I won't easily visit your store again.
0 replies
19 months ago
Dischem DQUIP electric blanket controllers worse than cheapest Chinese quality
Dischem makes the worst electric blankets. I bought a king size electric blanket just over a year ago. My husband's controller stopped working just a few months after purchasing. We went into the store at the beginning of winter this year (N1 CITY CAPE TOWN) and asked to buy a new controller as we did not have a receipt from a year ago. They said they will try and source one and get back to us. They never did. We went back into store and called again but they always say they will source and never call back. Just before winter ended, the remaining controller packed up. We are sitting with a king size electric blanket, it cost well over a thousand rand, it's fairly new and of no use! They make horrible controllers that break so quickly. Why should we spend so much and buy a new blanket when clearly the blanket is fine, it's their toy quality controllers that need to be replaced. Dischem, this is peoples hard earned money. Get us the controllers so we can use this expensive product purchased from you!
0 replies
23 months ago
Dangerous mental health issue and no assistance from Medshield
My 19 year old son in suffering with severe depression and anxiety. He is seeing a mental health doctor who has him on an anti depressants as well as medication for his ADHD. His depression and anxiety has been worsening, and we are extremely worried, as his parents. He was assessed by a the******, recommended to him by his doctor, who app**** for PMB sessions to assist him with therapy and counselling for his depression. His the****** has assured me that she has sent all the correct forms to Medshield. On the 9th of May, I called to enquire about the status of the the******s application for sessions for my son's therapy. No one could assist me telephonically. I then emailed complaints@medshield.co.za and was responded to by Queen Radebe. I was responded to in a very general manner, giving me information on the PMB application process, but no information on my son's actual application status. I emailed Queen again, giving her the the******s details. I thought perhaps they were not picking up the application, or it was lost in the system somewhere, since nobody is able to let me know what's happening. That email was sent on the 14th to Queen. Till now, I have not received a response. We are simply asking for an approval for sessions to help my son. If you cannot find the application, communicate with the the******. My son is deeply deeply sad and depressed, and we as a family feel helpless, as if we are being held hostage by the indifference of our medical aid. Do your staff know how dangerous teen depression is? If anything happens to my son, I will hold Medshield responsible! The situation is an emergency, and Medshield could care less!
106 replies
27 months ago
HORRIBLE SERVICE FROM KURT, SPEC SAVERS CANAL WALK
I have been using Spec Savers CANAL WALK for about 20 years now. Our whole family have weak eyesight,, and we are 100% loyal to this store. I have however,NEVER received such ********** service as I have recently at the CANAL WALK BRANCH, through staff member KURT. I came into your store over a weekend and brought my daughter's frames, that we had purchased under a year ago, a very expensive pair of frames, where the one arm literally just came loose while she was sitting and chatting to us. This frame is obviously still under warranty. Kurt said not to worry he will source a new frame. I asked him to please revert by Monday with feedback as my daughter is 16 and needs her glasses, particularly in the evenings whilst doing homework. He didn't call back on Monday like he said he would. A week later, after a hectic week at work, and me noticing my daughter's eyes getting swollen and red, I remembered her glasses and called the store. She had been keeping her contacts in her eyes till late in the evenings whilst working on homework. Kurt ONLY STARTED to source new frames AFTER I followed up nearly a week later. He said he found a new frame at a store in an outlying area and they will send it, it should take a few days. I didn't hear from him for a further 8 days. I kept calling in between and leaving messages asking for him to call me back. He never did. I spoke to Josh and Samantha and left messages with both of them for Kurt to call me. He never did. My child is suffering, struggling greatly, and all I wanted was to speak to him to follow up and to find out how long it would STILL BE. Have the courtesy to keep me informed. APPALLING SERVICE. My family spends a lot of money at that store. 0% customer service from this person. You would do yourselves a favour by hiring good staff who actually give a **** and are not just there to collect a pay check at the end of the month. I've loved this store, I NEVER had an issue, but now I'm left with a bitter taste in my mouth.
58 replies
35 months ago
*****ulent Management of Accounts
Edgars have become shockingly ************ and are surprisingly getting away with it. We had a bad experience with them a few years ago and now the exact same thing is happening again. Previously we had a zero balance on our account. They charged for an insurance we did not ask for, and thereafter charged interest/service fees on that amount, until it amounted to a few hundred rand. From a zero balance to being harassed. My husband dealt with it, and they brought the account back to zero. They've done the exact same thing again. They charged us R14.99 lost card protection WHICH WE DID NOT ASK FOR, and have placed charges on the R14.99 each month until the account has come to over R400. If they have done this to us AGAIN, how many other people have they not done this to? How many other R400's have they unjustly ****** from people in a cash strapped South African economic climate? They are making millions by charging "insurances" not asked for and thereafter placing charges on that "insurance" amount. This is ***** and Edgar's need to be taken to task. I have all the paperwork, each months statements backing up what I'm saying. Instead of paying that R400, Edgar's needs to answer. They need to be audited. I have contacted Yusuf Abramjee and have contacted a lawyer to assist. It's much bigger than my measly R400 - this involves fleecing a nation that's already suffering. We need responsible businesses and not ******* in our midst.
0 replies
40 months ago
Bad staff ruin it
I have not been in the best shape of recent. So I was worried if I would manage to go on this adventure. I asked the guide Dean many questions and informed him of my currently low fitness levels, BEFORE booking, and he assured me that I will be fine and he even said that I could Kayak with him. Once I paid for my family of 4, totaling approximately R3500, quite a large amount for one adventure for the family, Dean was a whole different person. I struggled quite a bit on the hike. He was extremely cold and callous, acted like I wasn't fast enough and a burden. Lorenzo on the other hand was a real gem. He tried his best to stay with me and encourage me. When we reached the kayaks, Dean said I couldn't kayak with him because there was a person who booked alone and would need a partner. This was a very young male in peak physical condition and he understood my struggle. He went with my 18 year old son, and he insisted a guide take me instead of him. What really ****ed my husband and I off was that Dean insisted that he didn't say I could kayak with him, and that I was lying!! The only reason I booked the adventure in the first place, was because he assured me I would be in the kayak with a guide! I went with Lorenzo on the kayak, who looked after me in the best way and I was extremely grateful to him. There was lots of bad weather this day, so the river had a lot of currents and was much higher than normal. It was raining on and off. Lorenzo explained to me the usual water level, compared to the day we were doing the activity. The guides themselves spoke of the rough conditions. Dean is NOT a people's person. The adventure can be scary for a novice person and the guides should do their best to calm a person and encourage them. Dean did the opposite. He made me feel unsafe and a bother. I watched him. He didn't check on anyone in the group to see how they were managing. Lorenzo had his eye on every person, in addition to having to deal with me. Dean seemed very interested only in chatting to the international clients, I'm assuming because he expected to be tipped well. You have a gem of a guide in Lorenzo. Nurture this young man and he will be an asset to your business. Dean will become a liability as he was there to regurgitate facts at a speed, no one could really even understand what he was saying. He was just there to get on with it. He was not there as a true leader. Untouched adventures, YOU could DO BETTER. Train your guides to exercise compassion and kindness in dealing with people who are finding the activity difficult. People come from far and wide and pay a lot of money. This type of person ruined it for me and my family and we will be very hesitant before we recommend it to anyone.
0 replies
43 months ago
Medshield HELP NEEDED
This is an URGENT MATTER and needs management to get evolved ASAP. My mother (78 years old) is sitting at Netcare Alberton Hospital as I write this. She has been scheduled to go in for a heart procedure this morning. She was prepped and taken into theatre. Just as the doctor was about to start, the hospital manger stopped the procedure because there was something not right with the approval. We have the approval on email but because my mom went for a second opinion and changed doctors, there is some sort of a mix up. Our hospital authorisation also has the correct hospital and the correct correct doctors details, yet there is some sort of an issue. This procedure needs to be done TODAY. We live in different provinces and arranged our lives to fly in and be with my mom today. We left kids studying for matric exams, applied for leave at work and simply rearranged our lives so my mom had support. You cannot understand how important it is for our mum to have us here, as she is old and needs us. This procedure needs to be done today, it is not our fault that this has occurred. Please help urgently!!!
532 replies
47 months ago
Unhelpful, no communication, disinterested
We cannot express how disappointed we are with this bank. We are loyal clients to FNB, my husband's business has millions going through that account every year. We bought 4 return flights with Kulula on their sale on 31 May. A mere few hours after we bought the tickets, Kulula announces that it's ceasing operations. To advertise a sale drawing customers in and then announcing a cease in operations as soon as the sale ends, is disgusting and can be deemed as fraud. We lodged a query with FNB, who was so unhelpful. At no point did FNB get back to us. My husband kept calling and eventually got through to them 8 days after the query was lodged. This bank closed the query without even contacting us. Their reply: It can't be fraud because you purchased the tickets. Yes, we purchased them no doubt, NOT KNOWING that they won't be delivering the service we were paying for and would be ceasing operations a few hours after our purchase. The bank did not reverse the transaction even though we called them immediately. The bank did not follow up or call us, despite us lodging the grievance with the fraud department. We direct all our business through this bank. Our families personal accounts are all with FNB. We've encouraged staff to close accounts with Capitec and open with FNB, many of whom did just that. But it seems that a simple matter of assisting us when trouble comes, is too much to ask. Is this the level of service you offer your clients? Seriously disappointed and feeling quite unsafe about channelling all our funds through this institution.
135 replies
47 months ago
Having a sale and grounding flights, unscrupulous behaviour
My husband booked flights yesterday for our family of 4, on your sale, just a few hours before you announced the grounding of your flights. To have a sale before voluntarily ceasing operations is unscrupulous and put a reputable company such as yourselves in no different a category from scam artists such as Hello Darlings. I can only go to Jhb (I’m in Ct) with my family to visit my parents ONCE a year in the June school holidays. My parents are ill. My father is blind and an amputee, my mom is recovering from cancer. They look forward to us coming in a way that very few can understand. My children only get this one opportunity during the year, to go and spend time with their grandparents. We took advantage of your ‘special’ yesterday and booked out flights. A mere few hours later we hear of this situation. We will need our money back urgently, so we can proceed to book flights with another airline. We cannot miss this time from my parents. Ref no: WVQULZ
0 replies
47 months ago
unprofessional business
If you want to pay high prices and deal with the most unprofessional of people, please go to Bothasig Glass. We commissioned them to do some glass to protect newly made desks, in our business. The cost was R6500. They simply took measurements from our carpenter and didn't bother to come out before manufacturing the glass. Although the carpenters measurements were correct, they produced glass that was completely wrong in size. They had to go back and re-do it. They promised us it would take a day or two. A week later I called to find out where the glass was, as were were using these desks and they were unprotected. They said a close family member had been in an accident and was in hospital, so the business was closed. Nevertheless, the glass came, and lo and behold the glass tops were inaccurate. There are spaces where the desks are exposed. When we called to inform them and sent them pictures to see just how inaccurate the glasses are, they said they followed the carpenter's measurements. But they were here and measured themselves in front of me? For the second time, the poor carpenter was to blame. We decided not to be difficult, we didn't demand the glass be manufactured YET AGAIN. We simply asked for a better price on a job needed elsewhere, deciding to give them another chance. They agreed but we never heard from them again. The cherry on top was when we asked them for a VAT invoice, we realised that they are actually not VAT registered. But their prices are on par with companies that are. Please be careful when you produce glass. It isn't a cheap item, its best to go with a professional company. Had they simply come back with a better quote on the glass needed elsewhere, and done that job properly, they would have been redeemed. But we've realised that it's just a matter of professionalism, which these guys simply lack.
0 replies
Review Distribution
5 Star
1 (1.8867924528301887%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (16.9811320754717%)
1 Star
43 (81.13207547169812%)