MC
Mark C
Active since Dec 2010
4
Reviews
0
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Reviews
4 reviews57 months ago
Pathetic
Please do not expect this company to have anything to do with the word cyber ( illusion of systems efficiency) nor of delivery ( you could walk from Cape Town to Jhb and back and get your wine quicker) nor service ( they do not respond to support emails- though to get a phone number perhaps try typing in Salt River address and what? you get another wine company at same premises? ) Have not received order after 3 weeks . Perhaps they have made off with my money??
53 replies
100 months ago
Who needs to remind who?
Despite the service promising to send you a reminder , I have had to remind then for each of my 5 vehicles ( sometimes twice) . When they are late they then send me a welcome reminder saying my membership only starts from the 1st of the forthcoming month ( despite having dealt with them for two months already) What a joke!
105 replies
119 months ago
Is this the state of things?
<p>Reported that my phone was completely dead on the 20/6/2016.</p> <p>Received reference number same day.</p> <p>Have phoned 10210 every day since then - now 8 working days and yet nothing done about it.</p> <p> </p>
53 replies
128 months ago
BEWARE AFTER SALES SERVICE
I had my window panes replaced at a cost of in excess of R30,000 by Glassmen Retreat.<br> The frosted glass developed white blotches.<br> Despite calling a Mike ( the manager in charge) regularly and requesting a replacement it took 4 months for someone to come out. This person told me it was due to a natural occurrence caused by moisture. I called him back to reassess and he has subsequently agreed that this is not the case. Now that this has been agreed , they now want the invoice from me before they proceed. These are the people who raised the invoice on me - why would they not have that detail?<br> <br> Why would it take them 5 months to resolve the replacement of one window pane among the many they installed. <br> You have been made aware of how the management deal with customers at this branch.
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)