Active since Sep 2024
I will be putting in a claim of R3200 with BidAir Pet lounge OR Thambo and I also demand a final written warning for ******** and dismissive staff. My Cat was booked in for the 8am Flight today, had to arrive 5:30am at BidAir Pet lounge. I even confirmed time of arrival during the week as today was Sunday and I was assured that the staff is aware of the booking and our flight at 6:20am, for which we checked our baggage in at 4:35am. We received email confirmation for the 5:30am check in time as well! We arrived 5:30am, doors closed, no emergency contact numbers nothing. Staff arrive at 6:05am as if they have no care in the world. I asked that we please rush as at that stage I basically missed my flight… to which she staff member rep**** that I will be in time. I got my parking ticket payed at 6:12am and then had to struggle with the most dumbstruck parking attendant via the ticket station. We arrived 6:30am at the airport. I HAD TO PURCHASE NEW TICKETS AT a price of R3200.00 for the two of us. This is unacceptable and I demand I refund on my missed flight. Pathetic service. Would not recommend!
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Problems is all you will experience when You insure with King Price. We insured our brand new Vehicle through King Price. The pro-rata amount was deducted on the 12th of November and after a request to correct the cover letter King Price decides to do another full debit order for insurance 2 days after the pro-rata amount. These people do not know what the hell they are doing and constantly hide behind pathetic excuses and long winded explanations they themselves do not understand!
We have been struggling with WebAfrica since the 1st of November to have our service in Lonehill activated. Worst of all is you have to communicate via this ridiculous WhatsApp communication where you get circulated between consultants so you get irritated and just leave the chat. There is no one to talk to and they deduct *****ulent transactions on your account. Then they request your bank statement for proof and still dispute it!!!! These are the agents that just passed us on from one to the other to just start all over again. No problem resolution, no service and no one that you can actually communicate with!!! Agents: Duduzile Geraldo D Khensani Sthembiso N Keelan K Sesethu Vuyiswa R
Pathetic service delivery!!! One team came to do the installation, then said there is a fault on the line. Another team will come and sort it out. The other team came and said no it’s the first teams’ job. After numerous calls, useless call centre agents and a back and forth. I still do not have service but they’ve got the Money!!!!
The worst Pathology service in the country. Pathetic accounts management - hands you over on accounts paid up because they cannot bother to update client details! Considering Legal action.
Renier Herbst assisted with my application. He really listened to my needs and tailored my insurance accordingly to ensure the best possible cover. I would highly recommend Renier from King Price Insurance for all insurance needs.
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