Sihle G

Active since Jul 2011

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Reviews

34 reviews

3 months ago

Excellent service

I am writing this review as I am sitting waiting for my daughter who is currently consulting with Dr. Buthelezi in crisis care. The speed of service is excellent. Thanks to nurse Mkhize as well for attending to us.

0 replies

The Courier Guy

8 months ago

Exceptional Service

Please continue to do the exceptional work that you do. I like the fact that you don't follow the stone age delivery services like the other couriers, this is why you now become the preferred courier choice for most retailers. For a parcel to cross provinces, it took you one day (overnight). If it was other courier's this could have taken at least 3 days. Outlaying areas don't apply to The Courier Guy, that is what I like about you. Take dominance The Courier Guy this is your calling.

0 replies

Amazon South Africa

8 months ago

WOW

How did you do it? I placed an order 12 December 2025 and it was delivered the following day, mind you the order has to cross provinces. You have surpassed yourselves. Thank you very much Amazon. Partnering with The Courier Guy as a delivery partner is the best decision you made.

0 replies

Zestlife

12 months ago

Zestlife is a ****

To someone who wants to join Zestlife Gap Cover, beware of them they are so quick to sign you up but when you want to cancel you won't get any response. Muzhafar gave me a call to sign me up and I sent him an email that I wish to cancel and now he is ignoring me. Telemarketers are like that they want to take only, they are not happy when you cancel. Stay away from Zestlife if you want peace of mind. They fail to honor their promise.

1 reply

Shoprite

12 months ago

Great Managerial Skills

I want to express a word of appreciation to Mr. Sizwe Sangweni Shoprite Store Manager in Vryheid Landdrost Street branch. Sizwe has demonstrated good leadership skills for his managerial duties. The level of respect and the way he articulate himself shows a high level of understanding his role and customer orientation.

0 replies

Pick n Pay

14 months ago

Do not buy red meat (beef) at Pick 'n Pay in Vryheid

There's something ********* the Butchery Manager is doing, he only caters for certain race group of people when it comes to good quality meat. If you one of the walk-in customers and you buy red meat (beef) from the fridge, good luck to you. I stopped buying beef from Pick 'n Pay Vryheid few years ago. I noticed there was a change in management since 2022 if I'm not mistaken. Their beef is not the same anymore. The current manager reserve good quality meat for certain people that don't buy from the fridge. If you want good quality red meat consider buying from Checkers at Mkabayi Mall.

1 reply

The Courier Guy

15 months ago

Saved the day

His name is Katlego if I'm not mistaken from Estcourt branch. After all he saved the day, the guy was very professional in handling my frustration after my parcel has been sent to the wrong address and he apologized on behalf of the company even though he didn't make any mistake. Overall Katlego was very professional, sometimes you need someone who has empathy in customer service.

0 replies

Netstar

16 months ago

UNRESPONSIVE

I have been calling and writing emails and no response, what a service from Netstar and I have been a client for three years. It the same thing they do with their tracker device. They will call you after three hours when you pressed their panic button. Stay away from NETSTAR if you want peace of mind.

2 replies

OUTsurance

18 months ago

Exceptional Service

This one takes the crown, Zanele Mnisi from OUTsurance. What an exceptional service she delivered to us yesterday. She explained everything clear to us and now I have a better understanding of the policy I signed up for. I must say it is not about the premium or the excess you pay, it about getting more value for your money. That is what Zanele did and she did it perfectly well. She even extended her service by offering us to help with the cancellation of the current insurance. She went above and beyond her call of duty. Thank you Zanele. She put all her cards on the table to make us comfortable with our choices. Today when we cancel our current insurance they now trying to keep us by offering a better deal than what Zanele offered us, too late we already committed to Zanele's deal. If the valued us they would have gave a courtesy call and say "hey we have noticed that your cover doesn't cover 1, 2, 3" and as our valued customer we don't want you to be exposed should an unfortunate event happens... Zanele made me us understand all the nitty-gritty. Thanks again for your service.

1 reply

Pick n Pay

42 months ago

Disrespectful behavior

This is a cause for concern. The cashiers at Pick n Pay Vryheid are very rude. My reasons are; they talk to each other whilst their serve us as customer. Some of their discussions are private or rather personal. They don't even greet. Several times I went to Pick n Pay and I find myself having to greet them first while they busy chatting. The packers and cashiers having their own private conversations and total disregard of the customer. I won't mention names but I think it best the management discuss this behavior during the staff meeting. Yesterday at the till the cashier that was helping me was discussing contraceptives with the packer. I lost the slip, I was going to mention her name. I find that conversation to be inappropriate in front of the customer. I ask the management to reprimand this behavior, I might be the first one to lay a complaint but please restore discipline in your store.

1 reply

Review Distribution

5 Star

14 (41.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

8 (23.5%)

1 Star

12 (35.3%)

Sihle G

Reviews

Excellent service

Exceptional Service

WOW

Zestlife is a ****

Great Managerial Skills

Do not buy red meat (beef) at Pick 'n Pay in Vryheid

Saved the day

UNRESPONSIVE

Exceptional Service

Disrespectful behavior

Review Distribution

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