Active since Sep 2024
This institution is a joke, the stuff is lazy all they do is gossip and laugh behind those close glass windows. The sad part they don't even attand to the email. I had a bursary that did not finish paying the full amount, so I decided to pay from my pocket cause I needed my documents, I thought I was trying to speed up the process so I can get my documents on time, apply for internships before they close most of them. Until today I haven't got my documents neither the money has it reflected on my student account. Neither of their lines is going through. I am so frustrated and they disgust me.
It is so strange after Woking so hard saving points to accumulate a certain amount to be able to withdraw them as cash. When the day arrives I do my withdrawal leaving some few points to work towards for the other withdrawal some time. The 3days of processing has passed it over three weeks now neither have I received my withdrawal. Even the point I left has disappeared .
It is quite strange to wait this long, SNAPnSAVE use to pay within a week or two to my surprise I have been waiting for an entire 4months. Every time I email them they always a have a story and their closing line is “ During this period, we kindly ask for your continued patience and understanding. Your satisfaction is of utmost importance to us, and we assure you that we are working tirelessly to improve your overall experience.” Which means nothing at this point, and your working tirelessly is not satisfactory at all.