ZK
Zaheed K
Active since Sep 2024
11
Reviews
0
Industries
Reviews
11 reviews10 months ago
Terrible service
I arranged for netstar to do a fitment on a vehicle at a dealership in Heidelberg today. They came in and the car was having roofracks done. They said they will come later on. Still haven't come as yet. Now they tell the salesperson they will not do it today. Frustrating as the car needs to come to Durban tomorrow and now netstar is delaying everything. I should rather move all my business to cartrack or tracker.
112 replies
11 months ago
Terrible customer care
Vodacom said they will contact me. This was o. 24 May. Still nobody has contacted me. We still have poor reception at Prince Mshiyeni hospital in Umlazi. This is now going on for a month. Rather cancel all co tracts with Vodacom amd move to another service provider.
227 replies
11 months ago
Terrible customer care
Terrible customer care. My parcel is with Skynet since last week and has not been delivered as yet. They say it will take 3 to 5 working days. Today is the 5th day and I have not yet received the parcel. I phoned customer care twice today and was told that the matter was escalated and there was no response as yet. I had previous problems with Skynet when my Samsung products were to be delivered and when my AMC products were to be delivered. I really don't know why service providers still use Skynet considering how poor there customer care is.
0 replies
11 months ago
Terrible customer service
Terrible customer care. I sent a complaint about poor cellphone and internet reception at Prince Mshiyeni Memorial Hospital in Umlazi over a week ago. We still don't have proper reception at the hospital. This is now going on for close to a month that we don't have reception now.
58 replies
11 months ago
Poor cellphone reception and poor internet service
Vodacom get your services in order. There is very poor service in the Prince Mshiyeni Memorial Hospital in Umlazi Durban for the last few days. We as doctors can't make calls or receive calls due to poor reception and the internet reception is very slow. This is the second time in few months this is happening. This is really making it hard to receive calls and use the internet for work purposes. All of us who have Vodacom lines are affected. My internet line at home is also superslow despite me being on a high mbps plan. Really ridiculous. I tried contacting customer service but guess what....the automated voice bot can't even help. I only ma aged to get hold of Vodacom customer care by walking to the outskirt of the hospital. In all honesty i should rather cancel all contracts with Vodacom. Please contact me urgently on zk4855@gmail.com to resolve this matter. I could say to contact me on my cellphone but we have no reception
116 replies
16 months ago
Poor service from Samsung and Skynet for delivery of promotional products
Good day I am deeply unhappy with the courier company Samsung is using to deliver my keyboard cover and charger. From the 13 December the Skynet site shows that my parcel is at the Durban branch. From then to now there has been no change and my parcel is still not delivered. I tried calling them on numerous occasions and held on forever and still couldn't speak to an agent. Please look urgently into this matter and revert to me. My order number /approval number is 4010912022921JOHQY. Regards Dr Zaheed Khan
168 replies
16 months ago
Poor customer service again
I have been trying to get hold of them and can't get through. Looks like they either have nobody in the call centre. My Samsung gift delivery last had an update on 13 December saying it was in the Durban branch. Since then there is no change or indication as to when the delivery will take place. This seems to be a repetitive problem with Skynet. I had a similar problem about 1 month ago with Skynet for delivery of AMC pots. Even AMC couldn't get through to them.
0 replies
17 months ago
Terrible customer care
Vodacom please wake up. I called on 23 November to 0821945 to cancel a quote that was generated by online sales. The consultant told me that she cancelled it and will call me on Monday. To date she has not called. Today I went to renew my home internet contract and was told by the consultant at Vodacom Pavillion that nothing can be done as the quote was not cancelled. I have been to the Vodacom store twice now and waited so long just to see a consultant only to be told the same thing. This is ridiculous. I should rather not renew my contract and instead move over to MTN and move all my contracts to MTN. Please sort out urgently. Dr Z A Khan
112 replies
17 months ago
Terrible customer care
Good day I am very appalled at the poor service from Skynet. I got a message this morning saying that my delivery will be done today for order number 51973283. I tried calling Skynet to see what time the parcel will be delivered but couldn't get through. I tried the whatsapp number to no avail. I checked on the tracking site and it said Consignee not available. This is lies. I was available the entire day and my daughter was home the entire day. Both our cell numbers were given to the seller. None of us were called. When will my parcel be delivered? Regards Dr Zaheed Khan
0 replies
18 months ago
Still no response on outcome of claim
Pursuant to my last review, the company did contact me a day later and told me that the claim for wind and storm damage is still being assessed and they will get back to me. It is now over a week since then and over 2 months since the storm damage. The ******s and birds are now damaging the thatch even further. Very poor service. I have since changed Brokers
53 replies
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1 Star
11 (100%)