TL
Thabiso L
Active since Oct 2024
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Harassed by Dimpho
I would like to write this, please stop calling me I have never taken anything with VOX today I got a call from Dimpho very rude and unprofessional trying to threaten me how the **** does verified employ its own people this thing of being harassed is not on
0 replies
2 months ago
ACCOUNT SUSPENDED WITHOUT A VALID REASON I DEMAND A VALID REASON
Good day. I am writing to express my extreme frustration and disappointment with the handling of my seller account. Despite clearly setting my profile to vacation mode before leaving for my annual holiday, my account has now been suspended and reflects as inactive. This is unacceptable and has caused me significant inconvenience and financial loss. I have proof that I correctly set my account to vacation mode, yet orders were cancelled automatically, and now my account is blocked. I had to cut my vacation short, even though I had planned to return on the 27th of February, because instead of enjoying my holiday, I was constantly sending emails and monitoring my PC to address these issues. Last week, I received a call from Graig Lancefield, (0664854281) who asked if I could fulfill my orders. I explained that I was away and had stipulated that I was on holiday. He then advised me to cancel orders and delist my products, which I did. Today, I decided to return early, activated my products, and attempted to fulfill orders, only to find my account suspended. This situation is so annoying because I tried being compliant, I am also a compliance administrator at a Bank, but the level of disregard by you guys is on another level. This situation is intolerable. I have lost over R2000 due to accommodation costs until the 27th of February, and my plans to grow my seller account have been disrupted. As a compliance administrator at a bank, I have never seen such incompetence. I am deeply annoyed and disappointed. My week has been ruined, and this negligence has damaged my trust in the platform. I don't know what you want me to do from now on because I have been frustrated, cut my trip short when I fully paid for the trip. Everyday I was on my laptop worried about my portal. I don't know. do you want me to show you that I was on holiday, I have pictures even of the boat cruise
0 replies
2 months ago
Account suspended for no valid reason I demand reason why in writing
Good day. I am writing to express my extreme frustration and disappointment with the handling of my seller account. Despite clearly setting my profile to vacation mode before leaving for my annual holiday, my account has now been suspended and reflects as inactive. This is unacceptable and has caused me significant inconvenience and financial loss. I have proof that I correctly set my account to vacation mode, yet orders were cancelled automatically, and now my account is blocked. I had to cut my vacation short, even though I had planned to return on the 27th of February, because instead of enjoying my holiday, I was constantly sending emails and monitoring my PC to address these issues. Last week, I received a call from Graig Lancefield, (0664854281) who asked if I could fulfill my orders. I explained that I was away and had stipulated that I was on holiday. He then advised me to cancel orders and delist my products, which I did. Today, I decided to return early, activated my products, and attempted to fulfill orders, only to find my account suspended. This situation is so annoying because I tried being compliant, I am also a compliance administrator at a Bank, but the level of disregard by you guys is on another level. This situation is intolerable. I have lost over R2000 due to accommodation costs until the 27th of February, and my plans to grow my seller account have been disrupted. As a compliance administrator at a bank, I have never seen such incompetence. I am deeply annoyed and disappointed. My week has been ruined, and this negligence has damaged my trust in the platform. I honestly at this point Makro hires uneducated people with no service experience I don't know what you want me to do from now on because I have been frustrated, cut my trip short when I fully paid for the trip. Everyday I was on my laptop worried about my portal. I don't know. do you want me to show you that I was on holiday, I have pictures even of the
159 replies
2 months ago
No payment from Makro
The experience I am having with Makro sellers market is so frustrating and annoying. I won’t recommend it to anyone honestly. Last weekend I couldn’t log in to fulfil orders because of the recapture issue now they not paying me my remittance thats it’s due to me I have emailed them countless times no response just to say the issue is with Standard Bank. I work for a bank and an issue doesn’t take days to fix that. I just want my money back and close the ****in Makro account I am drained and annoyed no response from them lack of communication I didn’t want to come here but Makro has been treating this matter with no respect and there’s no Assurance that sellers' SLA ratings and accounts will not be penalised during this period. It seems like we must respect the sellers agreement we signed but they don’t respect it on their end it’s a breach of contract I want my ****in money back and close the account I’m fed up. There are people that are owed money for months without pay I feel violated
280 replies
5 months ago
Bad delivery 📦 over and over nonsense service
I honestly don’t like giving always horrible reviews but aramex is the most ************* delivery service how do u mean a driver lies and says he called me and I didn’t pick up because I have never received any call for two days and all of a sudden when I track the website says I couldn’t be reached how can I not be reached when my phone was with because I was expecting their call the whole day. It’s not the first time, it once happened when I made a delivery years back when I was self employed I made a delivery it got delayed so bad I lost a customer this is ******* company
0 replies
15 months ago
Nonsense service
My experience with Vuma is just *** I’m so ****ed, and to add on that the customer service is bad. Was being helped by Tebogo or whoever and she/he cut off the line prematurely not wanting to assist….. I’ve been using Vuma for about 4 years but recently it has showed me **** *** they would randomly switch off my network days before I normally pay my wifi bill and when I try to get assistance I would not get it example is this Tebogo cutting the line because she/he doesn’t want to assist me
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)