ND
Noeraan D
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews124 months ago
terrible service arrears
Still no feedback on my complaint for almost a month. In have now forwarded this to he papers.
75 replies
124 months ago
2 weeks for feedback
I am disgusted with the service of African Bank<br> I have waited two weeks for feedback on a an error made by African bank. i have reported it on hello peter before, someone by the name of Chantel called me and said shes calling from African bank then she ended the call. I have made numerous call for feedback and no one is getting back to me.<br> I have no choice but to take this matter to the media. i am well connected with many journalist who works for different media. <br> I have had it, and im officially out of patience. i have used much of my time and airtime to get this matter resolved. and i think i have given African Bank, along with Sam Makgoka and Ntlantle enough chances.<br> This is officially my final warning. <br> Something needs to be done about the service and how this financial industry operates.
75 replies
125 months ago
Perthetic Service!
I am furious at the service of African Bank. <br> I have changed banks & African bank was informed of the change for my debit order. When i called, they said they havent received the change from my new bank. I then gave it to them. they then tell me my debit order for Nov ws not recvd - i then gave permission to debit my acc 01/12/15 & they sd it will be debited again 20/12/15 for dec, i agreed. when trying to access my acc i found out i was in arrears. when calling, I spoke to Ingrid who told me that they did not recv Nov pmnt. they did debit my acc 01/12/15 but then didnt debit my acc 20/12/15. she then tells me i need to make sure i have money in my bank for them to debit.<br> I dont have to justify but if i make arrangements for them to debit, of cos there will be money in my account!!!<br> I refused to speak to her any further and then was handed over to Sam Makgoka who told me it will be investigated, i insisted he listen to both calls and supply feedback. <br> I waited 24hrs as per turnaround time, and when i didnt get a call back, i called and Sam was not available, i left a message asking him to return my call, its 2hrs later, i call back and Sam is on lunch...im disgusted!
75 replies
125 months ago
False advertising
People with their families and small kids gets here early thinking this place opens at 07:00 as per the website...only to be told it's opening at 10! I think this is extremely inconsiderate and this can be seen as false advertising.<br> At 07:00 the place is still filthy and staff is only walking in. The pavilion doesn't even open @ 10.
0 replies
126 months ago
Debit Order
Im furious as i have clearly communicated that my banking details has changed, i made an acception that there would be a possibility that the first debit would bounce, as no funds was going into my FNB account, BUT, the thought of successfully debiting my new account with and receiving the premium, then redebiting my FNB account and explaining to me that it was an error is upsetting!!!<br> <br> Who will be paying for that error???? who will be paying the bank charges for that error??? its always 'we apologise' <br> Companies are quick to cancel policies and insurance if they do not receive payment, but they dont step up and take responsibility when they are at fault. all clients get is a \we apologise"<br> <br> And that is why our country is in the state it is....everything"
75 replies
134 months ago
False advertising
Im am upset at the text message i received from vodacom today, stating that my contract i took out which i signed for at R99 for 2gb is now being increased to R109.<br> How can the pricing change after i have signed a contract for R99 for 24mnths.<br> Does a cell phone contract change once it has been signed?<br> I feel this is false advertising, as the special clearly stated R99p/m and now there's an increase in price!<br>
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
6 (100%)
1 Star
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