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Seriously JANE DOES REVIEWS
Active since Oct 2024
16
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16 reviews8 months ago
xd21 is the best for online dress and skirts shopping
their sizes are true as well as the description - if an item is sheer it is clearly stated as well, i love that about this online store! materials are really good, and i could find dresses and skirts quickly, love this store!!!!!
0 replies
12 months ago
Excellent Service and Timely Delivery at Moosas Megastore!
I had a fantastic experience shopping at Moosas Megastore. All my items were delivered on time, which I truly appreciated. Their service is absolutely on point, and the communication was seamless throughout the process. When they didn’t have the color I initially wanted, they took the initiative to call me directly and checked which other color I’d prefer—such proactive customer care really stood out to me. So far, I’m very satisfied with the quality of their goods and the efficiency of their deliveries. Love it!
0 replies
12 months ago
Beautifully Personalized Emma Blue White Scatter Cushion with Inner – A Heartfelt Mother’s Day Gift
I couldn’t be happier with the Emma Blue Custom White Scatter Cushion! It was custom-made with cherished photos of my mom when she was younger, along with pictures of me and my sibling from our childhood. The cushion turned out absolutely stunning—such a meaningful and heartfelt gift for Mother’s Day. The addition of a beautiful Bible scripture in the center made it even more special. The communication with the team was top-notch; they kept me updated throughout the process. Delivery was quicker than I expected, especially considering the public holidays around the time that i ordered this which was last week! Overall, a wonderful experience and a gift that truly will touch my mom’s heart next week when it is Mother's Day. Highly recommend!
0 replies
16 months ago
Frustrating Experience with M24 Logistics - Avoid at All Costs!
I am utterly disappointed with M24 Logistics, the company that Bash Online TFG stores outsourced for their logistics and delivery. I placed my order on December 4, 2024, and yet here I am, still waiting for my delivery. The initial promised delivery date was December 6, 2024, and I cleared my schedule, hoping for my items to arrive, only to be met with silence. I reached out to Bash through various channels, seeking updates on my order, but the only response I received was that my items were with M24 Logistics (LMS) and that there was nothing they could do. This is beyond frustrating! I’ve been left in the dark with no updates, no calls from the courier, and absolutely no communication from M24. This experience has highlighted just how *********** and ineffective M24 Logistics truly is. I expected better service, especially from a company involved in logistics and delivery. We order online for convenience and necessity, yet this has been anything but convenient. If you value your time and money, I highly recommend steering clear of M24 Logistics. My experience has been a nightmare, and I’m left wondering if I’ll ever actually receive my order.
0 replies
16 months ago
Terrible Experience with Value Express - Unreliable and Uncommunicative!
I wish I could give zero stars for my experience with Value Express, the outsourced logistics and delivery service for Makro SA. I have been waiting for my delivery since the 4th of December 2024, and it feels like an endless nightmare. Initially, I was promised that my items would arrive on Friday, the 6th of December, but I spent the entire day anxiously waiting, only to be met with silence. No updates, no calls, nothing! It’s now several days later, and I still have no clue where my order is or when it might arrive. I've reached out to Makro multiple times through various channels looking for assistance, but all I get in response is that my items are with Value Express and that they can't do anything further. This lack of accountability is infuriating. Clearly, Value Express is *********** and ineffective. They seem to have no communication system in place with their customers. If we’re ordering online, it’s for the sake of convenience and necessity—something they clearly don’t understand. I am beyond frustrated and would highly recommend avoiding any service that uses Value Express for their logistics. Save yourself the headache and look for a company that values customer satisfaction!
0 replies
17 months ago
RUSSELLS FURNITURE STORE,-Frustrating Experience – Never Coming Back!
am beyond frustrated with the service I received from this establishment. The staff is incredibly lazy and clearly only concerned with making a sale, rather than providing any meaningful explanations about the financing options available. It's infuriating that in today's digital age, they refuse to send signed documents via email. Everything can and should be handled electronically, yet they make excuses! Additionally, the returns policy is consistently overlooked by the staff. If you think you can get any satisfactory feedback or assistance after making a purchase, think again. I find myself constantly reaching out and begging for help, only to be ignored or brushed off. Their customer service is abysmal, and frankly, it's soul-crushing. I will NEVER return to this place again! Save yourself the headache and take your business elsewhere.
0 replies
17 months ago
Mixed Feelings About Makro ZA Online Shopping
I love shopping online with Makro – it’s convenient and I often find great deals. However, I’ve had some frustrating experiences that I think need to be addressed. Firstly, it’s annoying when I place an order and pay, only to find out later that some items are out of stock. It would be much better if the website showed stock availability upfront so I know exactly what I’m getting before I pay. Additionally, Makro should consider using reliable delivery services. I've had issues with unmarked vehicles, and there have been times when the delivery driver claimed they attempted delivery when, in reality, they didn’t even show up. Lastly, the live chat and WhatsApp support are terrible. Responses take forever, and the agents seem clueless about my issues. They rarely answer all my questions and always promise to escalate things, but nothing ever gets done. I often have to follow up multiple times or even go in-store, which is frustrating since I prefer shopping online for a reason. also i am still awaiting a refund for 8 items that was cancelled last minute by Makro due to no stock - i keep getting Vuyolwethu Nomga on the live chat that makes promises but nothing happens. While I appreciate Makro’s offerings, these issues need serious attention!
56 replies
17 months ago
Extremely Disappointing Experience with Netcanvas
I recently ordered the 10-piece combo from Netcanvas, and my experience has been nothing short of frustrating. After waiting a staggering two weeks for delivery, I finally received my canvases today, but the journey to get them was riddled with issues. First and foremost, communication was severely lacking. I had to take the initiative to reach out through WhatsApp to get updates, but the agent I spoke with was not only unhelpful but incredibly disrespectful. It’s disheartening to encounter such a poor level of customer service when all I wanted was some clarity on my order. While I can acknowledge that the canvases themselves turned out beautifully, the overall experience left a sour taste in my mouth. In comparison, I have previously ordered from Canvas & More, and their service has always been exemplary. The contrast couldn't be more clear. Moreover, despite explicitly stating that I did not require any mock-ups for approval—since I regularly purchase canvases—the team still sent them anyway. This oversight added unnecessary delays to my order and further illuminated their lack of attention to detail. In today's fast-paced world, waiting two whole weeks for a simple delivery is simply unacceptable. I had high hopes for Netcanvas but will regrettably not be returning as a customer. More reliable service can be found elsewhere, and my loyalty will now lie with Canvas & More. Save yourself the trouble and choose a vendor that values their customers and communication.
0 replies
18 months ago
Excellent Online Shopping Experience with Dunns Store!
I recently had the pleasure of shopping at Dunns Store, part of the Pepkor Group, and I couldn't be more grateful for the experience! Their delivery is always incredibly swift, making shopping a breeze. I absolutely love their clothing, as well as the cute bags and shoes they offer. The returns process is also hassle-free, with them conveniently arranging collection of any products. The only thing I wish for is a WhatsApp chat feature for quicker communication with agents. Nonetheless, my overall experience has been fantastic, and I highly recommend Dunns Store!
0 replies
18 months ago
Stellar Service and Stylish Finds!
I just had to take a moment to express my gratitude for Ackermans of Pepkor Group! Their online store is a joy to shop, and the delivery is always swift and efficient. I've had to make two returns in different months, and I was so impressed by how helpful the customer service team was via email. They guided me through the process seamlessly and provided clear options for returns. While I wish they offered a WhatsApp chat for quicker assistance, the support team still made everything simple and stress-free. I absolutely love their clothing and some of the skincare products they offer. Plus, if there's ever a mix-up with an order, the easy in-store collection process—just bring your proof of receipt and purchase—makes it incredibly convenient. Overall, I highly recommend shopping with Ackermans!
0 replies
Review Distribution
5 Star
10 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
5 (31.25%)