AH
Ahmed H
Active since Jan 2011
5
Reviews
0
Industries
Reviews
5 reviews43 months ago
Standard Bank Insurance Pathetic Service.
Good day, I Ahmed Hassan, claim number 22/189532, case number #19635893, have had the worst experience with Standard bank insurance call centre. After speaking to Jacksina from the Standard bank insurance call centre, I have submitted a claim for my burst geyser on October 6, 2022, 9:58 AM. I was told by Jacksina that all they needed was the Damage report, the quote and Serial number of the geyser. Which i submitted as per the above date and time. Since then (October 6, 2022), i have not received a call from anyone at Standard bank insurance with an update to my claim. I have called in everyday for an update on my claim. Everytime i called in, there was another document that was needed. There was a claim form which was sent to me on Friday 7 October 2022, which i sent back the very same day. I was told by another agent in this week that they have not received this signed claim form after i called in again asking for an update. I sent the form again to two different email addresses that i was told to send to from the agent. Yesterday 12 October 2022, i received an email from Rebecca, stating that they have not received this signed claim form and i need to send this before i can receive payment for my burst geyser. I called in, before receiving the email and again queried and was told by Fakier that payment is busy being processed and they received everything that was needed via email from me. Still no one from Standard bank insurance has called me. I sent a mail out yesterday, 12 October 2022 for a Team Leader or Manager to call me, sent another email out this morning for a Manager or Team Leader to call me to resolve my claim. Still no one has contacted me to help me with this claim. I have 2 small kids at home, a wife that came out of surgery last week and still not warm water as my geyser is still not repaired. This is unacceptable. The worst service i have received from Standard Bank insurance Call Centre. Your process needs to be streamlined and you need to have agents or someone calling customers to give them updates on their claims. Of you are interested in helping me and my family sort out my geyser claim, please contact me on 0825996622 or my email is 1984.hassan@gmail.com. Regards, Ahmed Hassan
665 replies
66 months ago
Exceptional workmanship
I would like to thank Trojan Panelbeaters for friendly service and the amazing perfectionist work they have done on my Honda Accord, i would definitely recommend them to all. I expected great work, but i did not expect exceptional work, well done, wish you guys lots of business in the future. Cant believe how impressed i am....
0 replies
69 months ago
Bryte Insurance pathetic service
Good day, i have been dealing with Bryte insurance now for the past 6 months for a 3rd party claim. A Doppio Zero Food truck knocked into my car in February 2020, the driverside back fender and front fender/bumper was damaged. All this was reported on the accident report. I was asked to get 3 quotes from panelbeaters which i have done. 6 months later Bryte Insurance comes back and there assessor Tyronne Scholtz tells me they can only pay for the back fender. He says how can tge front fender be damaged by the truck driver. I have witnessed this accident myself. Now i am being called a liar. What is the reason for me going to get quotations if they have there own assessors gives quotes according to his own discretion and has not witnessed or seen the damage to my vehicle. I really feel sorry for Bryte Insurance customers if people get treated and cheated this way. After a long wait, i am still trying to get a payout from Bryte Insurance. Now i have to settle for less than half the amount that i received from the quotations i submitted. All i want is for my car to be repaired by a reputable panelbeater. I totally understand COVID restrictions has affected many businesses. But to take this long for a payment that is less than half of the quotes i received is ridiculous. Case:10091298 / DW45BKGP
106 replies
77 months ago
Worst Service Ever
I stopped at Engen 1 Stop Big Bird in Midrand to fill up fuel on the 18 December 2019 at just past 10am, i waited almost 15 minutes and no one assisted me, what pathetic service, or should i so no service. I even got out of my car to stand in front of the car for someone to acknowledge me, i just watched as every other car that pulled up after me was being helped. I went to the toilet and came back and still there was no one to help. I then just left. Worst service ever.
0 replies
79 months ago
Worst Service ever
I booked in my LG microwave for a repair at Game Mall of the South on 13 July 2019, i received no feedback from the store until i had to call them myself on 19 September 2019 and still they had no feedback for me. I called again on 30 September 2019 and asked for my Microwave bavk as this is ridiculous and is taking way too long, they then told me my LG Microwave has a quote of R508, i asked them to send me the quote so i can see what i am paying for. I gave them my email and waited for the quote, i only received the quote on 3 October 2019. What pathetic service, how can you make a customer wait almost 3 months for a simple microwave repair. I would like my Microwace back please and i do not want to pay anything for this pathetic service, not even one phone call to keep me updated. I would not recommend anyone to buy from Game or to buy LG products. Collection Slip: 0370/00001673, thanks Ahmed 0825996622
105 replies
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