NM
Ndamulelo M
Active since Oct 2024
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Music at camp running past midnight
I am writing this at 23:38 due to a noise complaint we have been trying to get resolved since 22:00 at the caravan park. This is our 3rd time camping at Mabalingwe and to say that this specific visit has completely ruined all our memories of this place is completely heartbreaking. It was only today that I learned that the caravan side allows for music and even after texting for assistance with guests playing music at night (past the noise & music curfew), No assistance was received, they just kept texting that they’ll send one of the staff to look into it but it never stopped. As an extremely light sleeper, This was certainly my last time coming here and will never recommend this place to anyone that seeks to escape to nature through camping because you will be met with music AT A CAMPING FACILITY.
0 replies
5 months ago
App payment down
I am currently trying to pay with my card for an online order but the app keeps crashing and not allowing me to proceed to confirm my card details.
0 replies
10 months ago
Sales person Rohan was efficient and helpful
Sales person Rohan was efficient and helpful. A quick in and out and my husband had his trailer done and dusted
53 replies
11 months ago
So sad writing this
So sad writing this. I have called Old Mutual over 10 times since Monday. I have been on call with your consultants for a total of 3hours plus for 5 policy claims. You pride yourselves with a digital claim process, but it only triggered the group scheme policy and not the rest. As if that was the only thing, your group scheme automated menu on the call center goes around in circles repeatedly taking me to superfunds. This has happened about 11 times since Monday. Not only where 80% of my claims delayed, but it has been a tedious process for something we need to do quick. We’re burying on Friday and since Monday I have not received forthcoming feedback from most of the consultants except Amo and Reuben. I am at a point where I have no choice but to bury my mother whatever I have and forget she ever had policies with you, one of which she joined decades ago. Her ID is 6109250140087 Mashudu Sophy Musetsho if it even matters at this point
58 replies
12 months ago
Urgent Complaint Regarding Delay in Authorisation – Risk of Medical Complication
I am writing to express my deep frustration and concern regarding the delay in authorisation for a specialist consultation, which has now become a matter of urgency. My general practitioner (Practice number 1470671 ) submitted the authorisation request for a referral to a gynaecologist (practice number 1018345) due to persistent and escalating pain I have been experiencing since last week Saturday, [19 April 2025]. Despite the submission, I have been informed that Discovery typically takes 3–4 working days to process such requests, and this delay is severely impacting my ability to access timely medical care. To make matters worse, the upcoming public holiday further extends this already unacceptable waiting period. I am now facing the possibility of enduring another week of intense pain and increased health risk, including the potential rupture of a cyst, simply because of administrative delays. This process is not only inefficient but also places members like myself at unnecessary risk. I urge Discovery to review and expedite this request as a matter of urgency. Situations involving severe pain and risk of complications should be treated with the urgency they warrant. Please can this matter be prioritised, and kindly confirm when I can expect a resolution. I look forward to a prompt response. Sincerely, Ndamulelo Musetsho Discovery Member Number: [810224020] Contact Number: [0672469007] Email: misslelosa@gmail.com
58 replies
12 months ago
I was called on Thursday the 10th of April by Mtn telling me that my contract will expire in April so I need to renew
I was called on Thursday the 10th of April by Mtn telling me that my contract will expire in April so I need to renew. Firstly this person **** because my contract only ends in November. Based on those lies they lured me into doing the upgrade, told me I’d keep my number. I got the sim today only to find out it’s a new number and my other contract also hasn’t ended. This means I would be paying two contracts. So I want both cancelled at no fee. The call was recorded and it was based on lies that I was lured into this
0 replies
13 months ago
Frustrating Credit Card Closure Process
Frustrating Credit Card Closure Process Ref number : T2k0Y9 . I have been trying to close my FNB credit card via the chatbot, but I haven’t been successful. After multiple attempts, I received an email instructing me to visit a branch to close the account. The issue seems to be my running balance of R600, which is preventing closure. I have already completed the necessary forms to transfer the balance to my Absa account, yet the process remains unresolved. I have tried the call center, branch and even chatbot . The back-and-forth and lack of clear guidance make this unnecessarily difficult. I expected a smoother experience from FNB.
53 replies
18 months ago
Lack of transparency and patient care
We recently visited Dr Joyce Ziki for a consultation and paid the full consultation fee, trusting we would receive thorough and compassionate care for my mother. However, I was extremely disappointed to learn that there would be an additional R1000 charge for a phone call just to discuss the results of her blood test. We have visited several specialists before and not even once were we required to pay additional fees just to receive a phone call for our feedback. This practice by Dr Ziki feels ********* and seems to take advantage of patients who are already concerned about their health and seeking help. Charging extra for a follow-up that should logically be included in the original consultation feels like a way to profit from people desperate for guidance and clarity. I expected better transparency and integrity in patient care especially from a black doctor unfortunately she does fall under the stereotype of black doctors whose primary focus is profit over patient care. I do not recommend this dr.
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)