ZP
Zak P
Active since Nov 2024
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Makro Marketplace Missing Items
Good Day, I have purchased items on Makro Business Online on 26 September 2025 and as I do every other month and on this order there were 3 different items that I bought that were on Makro Marketplace (3rd Party Suppliers). My order was split into 4 Deliveries. I received Delivery 1 that was everything directly from Makro but the Delivery 2, 3 and 4 from the other suppliers have still not been delivered and I am not receiving any update or feedback from Makro regarding where these items are, that I already paid for. It is now more than a month later and still waiting. Please can I just get a refund on these items and I will buy it somewhere else. I spend a lot of money with Makro Business every month and expect better Service and Communication than this. Awaiting a response. Thanks
71 replies
8 months ago
Webafrica - The WORST ISP
Webafrica is a very dishonest and thievish internet company. They take your money but dont deliver the service you pay for. When I first joined Webafrica in 2021, I took the 50/50 fibre package with a free to use router and free installation. I had bad connection issues from the start, reporting it on numerous occasions. They then fixes it and it lasts for maybe a day. On speed tests I used to get around 20/10 on my line that is supposed to be closer to 50/50. I then upgraded in 2024 to a 100/100 fibre line hoping that it will improve. Then I got between around 30/30 and 60/60 on a speed test. Never get what I pay for. I cancelled my package in 2025 after being a very unhappy customer for 4 years. They could never fix my speed issues. Upon my cancellation, they informed me that I need to pay a R999 cancellation fee. No one from Webafrica ever informed me of a R999 cancellation fee. When they told me about this fee, I went to read about this cancellation fee. It was introduced in 2023, I joined in 2021 so how can a cancellation fee be applicable to a current customer without adding it to a contract or informing the customer about it. If I knew this then I would have cancelled before it was introduced. When I told them that I refuse to pay for something that I did not sign up for or was informed about, they insisted that I pay. I didnt pay as I always paid my account on the Webafrica app. 2 months after my contract ended, they deducted the R999 from my account and a R50 penalty fee like *******. Webafrica is the worst Internet provider and I will not recommend them to anyone. And I am not the only one this has happened to with Webafrica.
53 replies
15 months ago
Makro - Missing items
Good Day, I buy our Company Groceries and some Stationery items from Makro Online every month and didn't have an issue before this. On 28 Nov 2024, I bought our usual Groceries and Stationery items and paid online. On 2 Dec 2024, I received only part of my order and received an email and SMS that order has been delivered. I sent an email to Makro Customer Care to inform them that I only received a part of my order but now without any response. I called them and they logged a query. Still nothing happened. I sent another email on 14 Jan 2025 and up to today, 30 Jan 2025, I haven't received any response from Makro. My Dec 2024 order total was R5237.45 and the items that were not delivered and are still missing was a total of R1553.65. This is totally unacceptable, especially from a company of this size. Hope this can get resolved soonest.
336 replies
17 months ago
Bad Service from Basil Green Edenvale
I would just like to take this opportunity to explain how Unhappy I am with the Service I received from this Dealership, Ford Basil Green Edenvale on 02 Dec 2024. I had a bad experience about a year or two ago from this Dealership so I took my car to another Dealership after that. On Friday, the front brakes on my vehicle started making a noise so I decided to give this Dealership another try, maybe things have improved since the last time I was there and it is the closest Dealership to my work. I booked my vehicle in for 02 Dec 2024. When I got to the Dealership, I left my vehicle with Johnson and everything was good at least. Johnson called me at 08:34am to get details regarding my Service Plan, etc. He called me again at 13:20pm to say that the Dealership don't have stock of my Brake Pads so he will need Authorisation from my Service Plan and then check with the Parts Department when they can have stock but won't be today. I then asked him, if my vehicle won't be ready today, can he please then arrange a Loan vehicle for me as I need a vehicle for my work so he said that there are no Loan vehicles available. I explained to him that with the work I am doing I need a vehicle and don't have other Transport which he repeated that there are no Loan Vehicles available. At 14:39pm I tried to call Johnson to get an update but he was not available so I left a message for him to call me back. At 15:20pm he still did not call me back so I called again but his phone rang to Voicemail. At 16:19pm, I called and asked to speak to Jan, the Sales Manager, which I was told that he left already as he had an Emergency so I asked to speak to yourself but the line got cut off. I phoned back and asked again to speak to you. A Cathy answered and informed me that you are not available so I left a message for you to call me back which did not happen. At 16:37pm, Johnson called me to inform me that my Service Plan only approved my Brake Pads now but there are no stock so my car will maybe be ready by Wednesday or later or he can get the Workshop to fit Aftermarket Brake Pads from like "Midas". That was his words. I again asked him, who the correct person is that can make a plan for a Loan Vehicle as I need a vehicle for work. He told me that Jan is the correct person and they will call him on his Cellphone to ask if he can assist with a Loan Vehicle. I expected a Call from Jan or Yourself at least but Johnson called me back and informed me that Jan said there are absolutely no Loan vehicles available and Loan Vehicles are only handed out to Customers whose vehicles are still under Warranty. I then told Johnson to cancel everything, I will collect my vehicle and take it somewhere else. When I collected my vehicle and left your Dealership at around 16:55pm, there were "Ford Basil Green" vehicles standing outside the Dealership in the parking. To be honest with you, I brought my car to this Dealership because it is closer to my work for a Colleague to pick me up from there as I had to be at work early for a Meeting. I will not do it again. I took my car to a Dealership closer to my home the previous time after I was not happy with the service at this Dealership. They went way more than just the "Extra Mile" to make me a Happy customer. They even assisted to drop me at my work which is a little out of their drop off radius. My car was also not done that same day so they made a Plan and assisted me with a Brand New Ford Raptor Loan Vehicle for a few days while my Vehicle was worked on. The staff at this Dealership was not even prepared to go an Extra Step further to make me a happy Customer nevermind an Extra Mile. A Sales person from your Dealership called me today to ask if I do not want to Trade my car in for a new car and I said absolutely no. I am currently in the market for a Ford Territory or Raptor but I will definitely do the purchase at the other branch because I know what they are capable of and take care of their Customers, especially After Sales. And the Dealer Principal can definitely take my word for it that I will post this message on other channels too. I just hope that no other Customer goes through the Bad Service I received twice from your Dealership.
0 replies
17 months ago
KFC Bad Experience Once Again
Good Day, I am once again let down by a different KFC restaurant in or near Kempton Park. 90% of the time when I buy from a KFC restaurant in the Drive Thru or in store, there is something wrong with my order. We have gone to about all the KFC Restaurants near us and at all of them we buy something and as soon as there is a problem with our order then we try a new one. We have bought from KFC Glen Marais in Kempton Park quite a few times and they have gotten our order wrong once before but yesterday morning it was on our way to work and decided to stop there for some breakfast to take with us. The lady that helped us at the Pay Window was so rude to us which was not a nice experience ONCE AGAIN. I bought 3x Deluxe Brekkie Boxes and had to wait about 10 minutes in the parking for the food. All looked fine at first. As we drove away my wife had a look through the food and discovered that the Fries was already cold and we just got it. Unfortunately we did not have time to turn around as we had to get to work. When we got to work and were busy eating our breakfasts, all burgers had absolutely no sauce on it and 2 of the 3 burgers did not have Hashbrowns on them. We were already livid with the cold fries. We really hope we can get this issue resolved as we Love KFC but the people at the Restaurants are not always pleasant to deal with and issues with our orders 90% of the time. Looking forward to hearing from KFC soon.
56 replies
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2 Star
1 (20%)
1 Star
4 (80%)