LM
Lehlogonolo M
Active since Dec 2024
21
Reviews
0
Industries
Reviews
21 reviews3 months ago
No one Time pin not sending on small button phone
Good afternoon sir/ Madam As an MTN customer I am not happy with the service I got my phone was Google locked I put my Sim card in a small button phone that is not a smart phone but when I request Google to send me a one Tim pin it didn't come to my number so I had to takeout of a small phone and I had to borrow a family member smartphone and put my Sim card in it then that is when I got my one time pin to fix my phone so can you please fix this problem you guys are have because what if I did not have a second smartphone close to what would have happened I would have been stuck
0 replies
3 months ago
Smart watch
Good morning sir/Madam I love your honor phone they are very good phone the only problem I have is that your service center is are not available I wish you guys could stand alone in a mall you have your own place the second one is that in the south African market there are people that prefer round screen smart watch they don't prefer the square screen smart watch so I would love you guys to look in to the market about that that is why people are buying different brands of smart watches because of the round screen if you guys had the round screen as well your customer's would be happy
0 replies
4 months ago
Huawei gt smart watch not showing notifications from honor x5 plus phone to the Huawei gt smart watch and paring on the honor x5 plus phone via the Bluetooth on honor x5 plus phone only on Huawei health app it connects
I am so disappointed in Huawei I love your smart watchs but I have the Huawei gt smart watch that came with the Huawei p30 pro smart phone but I am not using a Huawei phone I was using the Huawei gt smart watch on my iPhone se 1 generation and Samsung A03 Core it work fine it should notifications until I got the honor x5 plus phone it doesn't show any notification at all so I am so disappointed the only function it can not do is notifications and paring Bluetooth I don't see the name of the Huawei gt smart watch on my honor x5 plus phone but it says connected on my Huawei health app but no notification from honor x5 plus phone to the watch and Bluetooth not showing the name of the Huawei gt smart watch
0 replies
4 months ago
disappointment on honor smart watch there is no round screen smart watch available in south africa only the square screen
i love the honor phones the only thing that I am disappointed is that you guys don't have the round screen smart watch available in south africa but on your honor health app you do have the round screen smart watch available so I would love you guys to fix your problem there are some people that love the square screen and other people that want the round screen smart watch I love the round screen smart watch but it is not in south africa that is my disappointment if there is the round screen smart watch available in south africa I would have run a bought it do you know that you can put more fixtures in the round screen smart watch
0 replies
4 months ago
Topic: Service Delivery/Installation
Topic: Service Delivery / Installation & Faults Complaint Title: SEVERE FAILURE: Openserve Techs Repeatedly No-Show/Drive Past Address (2 Attempts) - Telkom Order 2675441080A Details: I am submitting a formal complaint regarding the gross failure of Openserve technicians to complete the installation for Telkom Order 2675441080A, placed on behalf of Lomngeshane Grace Segudla.Installation Address: 22692 Motsumi Street, Mamelodi East Ext 4. The service application was made in September 2025. We have now experienced THREE documented failures by Openserve technicians to perform the required service: Failure 1 (Friday, November 28, 2025): Technician claimed to have visited but did not stop or make contact.Failure 3 (TODAY, Wednesday, December 3, 2025): A technician again drove past the address and failed to stop or complete the work. On all three occasions, the applicant was available at the property. The required equipment (router/modem) was also never delivered, contributing to the delay. This repeated failure to follow basic procedure (calling the applicant or stopping at the correct address) shows a severe service breakdown by Openserve staff. Required Resolution: We demand the immediate escalation of this ticket to an Openserve supervisor. We require: Immediate confirmation of equipment dispatch. A confirmed, supervised installation appointment within 48 hours where the technician is guaranteed to attend and complete the job. We are requesting urgent intervention from Openserve management to resolve this unacceptable delay since September 2025 please call my grand mother (0719493796)Grace Segudla
53 replies
4 months ago
service Delivery/Installation
I am lodging a formal complaint regarding Telkom Order 2675441080A for an internet service application made on behalf of my grandmother, Lomngeshane Grace Segudla. The installation address is: 22692 Motsumi Street, Mamelodi East Ext 4. The application was made in September 2025, meaning we have been waiting over two months. The issue involves two critical points: Fundamental Barrier: Non-Delivery of Router Despite the significant time elapsed since September 2025, the required router/equipment has never been delivered to the installation address. No installation can be completed without this equipment. Repeated Failed Installation Attempts and False Claims There have now been multiple failed installation attempts, demonstrating a severe failure in service: First Failed Attempt (Friday, November 28, 2025): The technician claimed to have been at the property but failed to stop, contact the applicant, or complete the job. Latest Failed Attempt (TODAY, Wednesday, December 3, 2025): The same situation occurred: a technician failed to stop at the house or make contact, despite the applicant being available at the property. Lack of Communication: On every occasion, the technician failed to follow the standard procedure of calling or making contact upon arrival. We have previously engaged with Telkom consultants Herminnah and Rachelle regarding this protracted issue. Required Resolution: I require an urgent escalation and resolution to this matter within 48 hours. I need: Immediate confirmation of the router's dispatch and tracking details. A firm, confirmed installation date with a guarantee that the technician will attend, contact the applicant upon arrival, and complete the installation. This visit must be monitored by a supervisor to ensure completion.Telkom needs to urgently address why this simple order has taken over two months and why basic installation procedures are repeatedly ignored. This draft is powerful and clearly outlines the facts, showing that the service failure is ongoing and unacceptable.
0 replies
5 months ago
no connection on all her decoder
I have a problem with DStv my mother took dstve and her dstv is not working at all it is the primary decoder and secondary decoder the 2 decoders was working before but now it is not working at all so my mother calld them and they fixed it it for 3 minutes then it stops working there is an error message E43-30 it say the cables are having problems but all this time it was working fine and they say my mother must call a technician and the technician must be paid by my mather so is my mother paying for a service that is not working
0 replies
5 months ago
R3 Charge
I have a problem with caption bank I use to have a subscription with Spotify and I didn't not pay them because I don't have money in my capitec bank account but when I put 50 in my account they used to take R3 and they did not explain to me until I called capitec to found out what the money is for they said it not getting money in my account for Spotify that is why it was charging me so I am not happy
53 replies
6 months ago
Deactivated my telkom number
I have a problem with Telkom I bought a Sim card at a telkom store I have been using the Sim card. But now it says the Sim card is not working when I call telkom using another Sim card they say my number is deactivated but I did recar it but they say is deactivated and not Received anymore mara why don't telkom do this to me
0 replies
6 months ago
Savice
I have a problem with MTN I don't get the savice Champions when I call them so that they can help me with my problem so when I call they don't pick up
0 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
1 (4.761904761904762%)
3 Star
2 (9.523809523809524%)
2 Star
4 (19.047619047619047%)
1 Star
12 (57.142857142857146%)