WM
Wendy M
Active since Jan 2011
67
Reviews
0
Industries
Reviews
67 reviews1 month ago
Adjust premiums to current value
Just had a claim with Standard Bank for my cellphone. When I bought the phone 3 years ago it costs X-amount and was insured for X-amount. But now the value has dropped to Y amount which I understand but my issue then why doesn't the premium go down as expected, aligning to the current Y amount. I need to also align the cellphones that I currently have insured. I left a "call back" from the APP but no call back yet.
159 replies
7 months ago
Excessive calls
Excessive monthly calls, I manage my credit card and pay the minimum amount and some months more but every month I get a call to pay sometimes as early as 7am. Please make it stop. My account is up to date, I don’t see the need for these calls
212 replies
9 months ago
Cant get hold of the credit control team after 2 emails sent
This is the continuation of C-55717359, I am struggling to get hold of credit control. They don't respond to emails, please assist.
53 replies
9 months ago
ABSA credit card showing incorrect installment due
Good day, Can you please assist. I was under debt review and now I am out of it and been declared not over indebted. My credit card is showing the full amount as my installment in the credit bureau and is not helping with my score as I am trying to rebuild to my credit record.
53 replies
10 months ago
UP.experian.co.za is always DOWN
The new UP website is always DOWN, always under maintenance, especially month end when I need to check the score updates. The old website was better, not sure why it was changed.
56 replies
10 months ago
Great customer service and quality
I recently interacted with DaFunk, wow what a service: great customer service. Constant communication and was able to do a pick up at the warehouse in PE and I really enjoyed my purchase experience. Great quality and fits to size. I would highly recommend them :).
0 replies
11 months ago
ABSA homeloan to lift the block and activate FlexiReserve
Can you please assist. My homeloan account has a "block" on it and I need to activate Flexi Reserve but now the block has to be lifted. Not sure of the correct process to go about this.
53 replies
11 months ago
One of the creditors not paid
I need assistance, one of my creditors has been calling me that they haven't received the payment for this month; ABSA vehicle finance. Its been back and forth and the payment has reflected on ABSA's system yet. Not sure what went wrong. Is it possible to then reverse this payment and pay them again. I am confused as this has never happened before
232 replies
11 months ago
Thank you Thabisile
Last week I logged a query in regards to my credit card, I'd like to say thank you to Thabisile Nxumalo for all her assistance making sure that I am updated in every step of the way. Much appreciated :). My query was resolved timeously.
58 replies
11 months ago
AVAF: Please assist in loading the payment
Good day, I need some assistance, my vehicle finance was paid but I keep on getting messages of non-payment. I emailed the proof of payment to AVAF 3 times already. No acknowledgement or response and the system has not been updated. I just need to connect to a person and update the payment.
58 replies
Review Distribution
5 Star
7 (10.447761194029852%)
4 Star
5 (7.462686567164179%)
3 Star
14 (20.895522388059703%)
2 Star
15 (22.388059701492537%)
1 Star
26 (38.80597014925373%)