KN
keegan N
Active since Jan 2011
29
Reviews
0
Industries
Reviews
29 reviews1 month ago
I recently received outstanding service from Musa Magapa at King Price Insurance, and I’m truly impressed
I recently received outstanding service from Musa Magapa at King Price Insurance, and I’m truly impressed. Musa was extremely professional, friendly, and knowledgeable throughout the entire process. He took the time to explain everything clearly and made sure I understood all my options before making any decisions. What really stood out to me was his honesty and willingness to help me save money. Musa informed me that I did not actually need a tracker installed on my vehicle, which ended up saving me money on my policy. That level of transparency and integrity is rare and shows that he genuinely cares about helping customers, not just selling policies. Excellent customer service like this deserves recognition. Musa is a true asset to King Price, and I highly recommend him to anyone looking for honest and reliable insurance advice. ⭐⭐⭐⭐⭐ Thank you for the fantastic service!
53 replies
15 months ago
Riaan Nell is such wonderful person to do business with
Riaan Nell is such wonderful person to do business with. He deserves a promotion!
56 replies
17 months ago
Disappointing Service from Telesure and Nedbank Insurance- Christmas will come and Go without any resolution from these heartless people
I am extremely disappointed with Telesure's handling of my recent claim. It has taken far too long to adjust the settlement letter regarding the salvage I requested. The poor customer service, after-sales support, and claims process have been frustrating and unacceptable. Due to this experience, I will be canceling both my policy and my parents' policy, as Telesure does not deserve my R3,000 per month in premiums. I strongly advise others to avoid Telesure products or Nedbank Insurance, given Telesure's inefficiency as the claim administrator. We are offering R500 for the below salvaged items and if we do not accept R500 please can we offer a reasonable salvage amount : 1 x Aircon - (Fixed item - Salvage needed) 1 x Intercom (Fixed item - Salvage needed) 1 x Oven (Fixed item - Salvage needed) P/N -P11PL46916421 (GOLD) Claim:999052413 1 MR D NAIDOO Please address this issue immediately.
56 replies
17 months ago
Excellent Service from Holiday Express RSA
I want to extend a heartfelt thank you to Holiday Express RSA for making our vacation truly memorable! From start to finish, their service was nothing short of exceptional. The staff were incredibly friendly, attentive, and went above and beyond to ensure everything went smoothly. They assisted us every step of the way, making sure all our needs were met with professionalism and a smile. It’s rare to find a team so dedicated to ensuring their clients have a stress-free and enjoyable experience. We are beyond impressed with the level of care and attention to detail they provided. Without a doubt, we will be recommending Holiday Express RSA to our friends and family any day. Thank you for an unforgettable vacation—we’ll definitely be using your services again! 🌟
0 replies
17 months ago
"Mary Joy Enoc Travels is truly a gem!
"Mary Joy Enoc Travels is truly a gem! Your kind and patient assistance in securing our accommodation at Drakensberg made our holiday unforgettable. We loved every moment, thanks to your dedication and exceptional service. We can’t wait to book with you again—your awesome deals and care set you apart!"
0 replies
17 months ago
RENASA , TELESURE AND LINKSAVE -Complaint Regarding Unpaid Premium Waiver and Medical Aid Premiums
I am deeply disappointed with the service and treatment I have received from Renasa, Telesure, and Linksave regarding my premium waiver and medical aid premiums. Despite being covered for these benefits in the event of disability, my claim has been rejected because it was submitted after 180 days. This delay was due to my lack of awareness of these additional benefits on my gap cover. As a disabled individual, navigating such claims while managing my health is challenging, and I believe it is unreasonable to expect all claimants to be fully aware of every policy detail, especially during difficult times. It is disheartening that Renasa, Telesure, and Linksave have not taken into account the genuine circumstances that led to the delayed submission. Other insurers have shown flexibility in similar situations, especially when the delay does not prejudice them. This lack of empathy and understanding undermines the principles of fairness and customer care. I urge you to review my case and honor the premium waiver and medical aid premiums owed to me. Failing to do so reflects poorly on your commitment to supporting customers during their times of need. I will be escalating this matter further if no resolution is reached.
56 replies
17 months ago
Complaint Against Telesure Nedbank Claims Department and Their Assessors
I am extremely disappointed with how Telesure Nedbank's Claims Department and their appointed assessors have handled my recent claims. Their conduct raises serious questions about transparency, fairness, and customer service. The first issue relates to my grass cutter, which was in perfect working condition before it fell while being used with the brush cutter attachment. After the fall, the machine stopped functioning, and upon inspection, we discovered the starter was damaged. I provided clear evidence, including a video, showing that the machine was working perfectly before the fall and ceased functioning immediately afterward. Despite this, the assessor concluded—without any solid justification—that the damage was not caused by impact. It is hard not to feel that the assessor may have prioritized submitting a report favorable to Telesure to avoid repair or replacement costs. This approach is not only unfair but also undermines the integrity of the claims process, leaving me as the policyholder with a broken machine and no resolution. The second issue involves my printer, which is now discontinued. Instead of offering me a replacement model of similar quality, I was presented with the option of a much cheaper and inferior model. This feels like a blatant attempt to shortchange me. A policy is meant to provide adequate coverage for the value of the insured item, and offering an inferior product as a replacement is unacceptable. These experiences make it clear that the claims process has not been handled in good faith. As a loyal customer, I expected professionalism, objectivity, and fairness, yet I’ve been met with decisions that appear to prioritize cost-saving over delivering on the promise of the insurance policy.
56 replies
17 months ago
I Was ****** by Nedbank with an Unsuitable Loan Insurance Policy!
Four months ago, I raised an issue with Nedbank about the Personal Loan Insurance they sold me. This policy has a clause (4.5) stating: "No benefits on this policy are payable if the insured was disabled before the start date of the policy." I’ve been disabled since 2015. Clearly, this policy could never benefit me. Yet, it was sold to me without any proper advice or consideration of my circumstances. This feels like outright exploitation. For years, I’ve been paying for a policy that is completely useless to me! Despite bringing this to their attention months ago, no action has been taken to refund the payments I’ve made since the start of the policy. How can Nedbank justify taking money for a product they knew I couldn’t benefit from? This isn’t just bad service—it’s daylight *******. I demand an immediate refund of every cent I’ve paid toward this *****ulent policy. If Nedbank continues to ignore this, I’ll be left with no choice but to escalate this matter further. Nedbank, do the right thing!
56 replies
18 months ago
Rude and Arrogant Interaction with Denver Govender
I am extremely disappointed with my recent experience involving Denver Govender at Umhlanga sand resort. Initially, I called to inquire about joining a trade partner program for rentals and timeshare management through my company. I was informed that no such program exists, which I accepted. However, when I further requested access to the resale list, Denver outright declined my request without providing any valid reason. Additionally, he insisted that I would need to call repeatedly to check for week availability, an inefficient and unreasonable process. To add to this unprofessional behavior, Denver cut the call while I was in the middle of expressing my concerns. His attitude throughout the interaction was dismissive and arrogant, as if he believed himself too important to assist clients—even someone with my status as an actual millionaire. It felt as though he thinks he "owns the resort" and is too superior to handle standard client inquiries. This level of customer service is completely unacceptable. I hope this review serves as a reminder that every client deserves respect and professionalism, regardless of the situation.
53 replies
18 months ago
I WONDER IF Apartheid WAS LIKE THIS ?
Dear Legacy Resorts Team, I hope this message finds you well. I am writing to formally express my dissatisfaction with my recent interaction with Charlene, the Head of your Buying Department. I called her at 0118066877 to inquire about the process for registering a company in Legacy’s database as a supplier. Unfortunately, Charlene refused to acknowledge my request or provide any guidance. It appeared she was more focused on protecting her existing relationships rather than offering any support to new businesses. Additionally, her rude manner and boastful tone were quite insulting, which left a very negative impression of your organization. As a potential supplier, I believe that companies like ours contribute to your business’s success, and we should be treated with fairness and respect. I urge you to look into this matter and consider the importance of open and respectful communication when dealing with suppliers, existing or new. Thank you for your time and understanding
0 replies
Review Distribution
5 Star
6 (20.689655172413794%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
23 (79.3103448275862%)