AB
Andrea B
Active since Feb 2011
7
Reviews
0
Industries
Reviews
7 reviews33 months ago
****mer alert!
I booked The Lightbulb Wedding Photographer / Zeoné Burger for our engagement shoot for October 2019 and our wedding during January 2020, after I received a special offer from her, which included that she would pay a certain amount for the dress hire / purchase for the engagement shoot. All seemed legit as she had many photographs posted on her Instagram and Facebook pages. Once the 50% deposit had been paid, there was little communication from Zeoné. I had to constantly follow up with her on the date and arrangements for our engagement shoot etc. and Zeoné had excuses for not responding (she's at a wedding, she had been sick and then hospitalized). I started getting a really bad feeling and unfortunately only then started doing my homework on her - I found other reviews where Zeoné / Lightbulb / June & July cancelled engagement shoots with only 30 minutes' notice, or she just didn't pitch - there was even a review of her not pitching up on someone's wedding day! All these reviews sounded similar ****tle communication and the same excuse of her having pharyngitis / bronchitis and being hospitalised). After having read these reviews, I decided to cancel our engagement shoot and wedding day photos with her, as I was not willing to take the risk of her cancelling or being late or simply not showing up for either occasions. She refused to refund me, even after a lawyer's letter - she subsequently blocked my number, as well as my lawyer's. She also blocked me from seeing her Instagram page. I regret not writing this review sooner - as I see many other couples have since been ****med by Zeoné. Please don't be fooled - it seems as if her friends write good / 5 star reviews for her on Hello Peter and also, it seems as if her former page (June & July photograph) received so many bad reviews that she started a new page.
0 replies
48 months ago
Cashier stole my Clicks cashback rewards - beware - your are also not safe
I visited the Clicks Cornwall View branch in Pretoria on 15 April 2022 to buy a view things. I was assisted by a cashier, Temosho. My slip clearly showed that I had an amount of R253 in cashback rewards. This past weekend I wanted to purchase some things online, using my cashback rewards. To my surprise, when I logged into my online account, it showed that my cashback balance was R3. After calling the Clicks customer support line, I was told that R250 of my cashback rewards had been used to purchase some or another voucher on 16 April 2022, the day after I visited the store. I clearly stated to the support agent that I did not go back to the store on the 16th, neither did I use my cashback rewards to purchase a voucher. Upon closer inspection, it was found that the same cashier, Temosho, that assisted me on the 15th, was the cashier for the "voucher purchase" on the 16th. To me it seems as if the cashier saw my rewards and proceeded to somehow use my clubcard number, and my cashback rewards to purchase the voucher. This was done without my knowledge or consent. The store manager informed me that the cashier allegedly cannot remember what happened on the 16th. So, does that mean that he has been stealing from so many customers that he can't recall??? This is theft and I WILL be laying a charge of theft against the cashier at SAPS
0 replies
60 months ago
POOR SERVICE
Had a bad experience with the Parkview branch after making two online purchases. The first time around, the shop assistants indicated that they are unable to assist with a refund on part of my order as they didn't receive training on online orders and they didn't know where to find the order number to process the refund. They then referred me to another branch and told me to go there during the week. I ended up contacting their customer support to get the order number myself and went back to the store. Finally managed to do the refund after an hour. Today, when I asked for a refund on an online order which I paid for using my Debit Card, they told me that their store doesn't have sufficient cash and therefore they can't refund my order. Also, because I used a debit card instead of a credit card, they can't refund my money to my debit card. They again told me to go to either Menlyn or the Grove, after I explained a few times that both stores are too far and that I have limited time after work, they just said that that is the only option. Their refund policy states that you can return your online order to any store for a full refund. Clearly this is a lie as it depends on if the store has sufficient cash to process your return. Now I'm stuck with a gift card I didn't want and in principle don't want to use do the poor service
0 replies
106 months ago
Super disappointed
<p>Dear Spree</p> <p> </p> <p>In the past I have been very happy with your overall service and support etc. Unfortunately, something went terribly wrong with my last orders. </p> <p>I placed two separate orders on the same day and requested a return on the date that the orders were delivered (29 June 2017) as the items did not fit me. On 13 July 2017 the returns were yet to be collected. I sent an email following up when the parcels would be collected - the parcels were subsequently collected on the 14th. </p> <p> </p> <p>A few days later, I received two separate emails reflecting the amount I would be refunded on each of my orders - both were about R35 less than what I paid for the items. I sent an email to support again, asking why I'm being refunded less than the full amount I paid. I sent a detailed explanation and the correct amount to be refunded and was assured that my refund would be processed accoridngly. In the end, I was refunded fully on the one order and R35 short on the second order. Since then I have sent numerous emails to support and to date, I have not received a response. </p> <p> </p> <p> It's not about the money - just the principle of the matter. I see a lot of people are complaining about the same type of thing. I really would think twice about ordering from Spree as returns are not as hassle-free as your site claims to be. I really love Spree and would hate to see Spree going down the drain due to poor customer support. That's just BAD. As an aside, some of the sizes are completely messed up and seems a size bigger than what's on the label. </p> <p> </p>
61 replies
111 months ago
Scam Artists - L P Garden Grow and Pest Control (CC 2009/153970/23(CC 2009/153970/23)
<p>Beware of <strong>L P Garden Grow and Pest Control</strong> - they are a bunch of crooks taking part in the compost scam (http://rekordeast.co.za/17228/alleged-compost-conmen-still-operative/) </p> <p>I was scammed by them over the weekend out of R3000 in the east of Pretoria - I never gave these men permission to spread compost on my lawn. They asked me for a bucket of water and on my return, I found that they had already opened a number of bags on the lawn and started spreading the compost on the lawn. I insisted on a quote several times, but they kept telling me they would see how many bags they would use. They then asked me for water to drink and on my retrun insisted that they spread 39 bags on my lawn and presented me with 39 empty bags- I argued with them that it was impossible that the parts of the lawn they covered used that many bags and that earlier I counted about 20 bags. They insisted that they were not lying about the 39 bags and argued with me that is was indeed possible that they used 39 bags. As these men have my home address and in fear of retaliation if I didnt pay, I ended up paying the R3000 to get rid of them. DO NOT BE FOOLED </p>
0 replies
135 months ago
Slow ADSL - STILL!
This is my 2nd report on Hello Peter about the same problem. Telkom Ref no: 329 CTK 030 315<br> <br> Requested numerous times for a technician to be sent out to check what the problem is. I have complained that the internet service is intermittent and most of the day the internet is unusable. I've been told that a technician has been allocated to the case but not yet dispatched. The fault was originally logged on 3 March. Sanele Buthelezi responded to my first Hello Peter report and indicated that the matter has been escalated and feedback will follow. It's been days now, NO RESPONSE, no technician, no internet, no feedback. How long does it take to dispatch a technician?????? Again, PLEASE SEND A TECHNICIAN TO SEE WHAT IS WRONG and stop making false promises of \escalating"faults. - Extremely unhappy customer """
0 replies
135 months ago
ADSL problems - POOR service
Reported a faulty ADSL line (4mbps line), ref. no.: 329 CTK 030 315 on Tuesday 3.03.2015. The problem started on Sunday 01.03.2015, however since reporting the fault, the line's speed has deteriorated to almost nothing - the line is now so slow, no pages are loading. Line was working fine for 2 years. Fault was reported to the ISP (no problem from their side) and they referred the problem to Telkom.<br> <br> Numerous promises by Telkom to escalate the fault - was only provided with a escalation ref. no. F204208 NOW (after 5 other agents telling me its been escalated/they are escalating it. Further promises to send out technicians. A tech phoned and said no tech will be sent out as they can't see a problem on the line, its syncing fine from their side. I need someone to PHYSICALLY check the line/port at the exchange - Telkom seems not to understand this. Unacceptable, poor service, rude agents full of excuses, blaming the rain, router, anti-virus, browsing history and cookies etc. Why does it take 4 days to send out a technician? Sad part is - complaining on Hello Peter probably won't help either - as Telkom seems not to care at all. and FYI Telkom - refreshing the port DOESNT WORK
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)