NV
Nqobile V
Active since Feb 2025
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
I would like to take this moment to appreciate Gabisile, she is so friendly and open that one can ask any question
I would like to take this moment to appreciate Gabisile, she is so friendly and open that one can ask any question. I never liked the WhatsApp Chanel cause you never get assistance but Gabisile has made me change my mind. Thank you so much Gabisile for being professional and friendly at the same time, you are for keeps. You know what you doing there. Affinity health.
1 reply
1 month ago
Bad service
Since I logged a dispute and was told someone will get In touch with me but even now nothing. Yall are nothing but ****mers. I will never ever use you and I will make sure so as my household, cause we all insured our huawei's with you. We will be canceling. My policy number is VLM-63584617-1
1 reply
2 months ago
You have to be assaulted in order to get a replacement device, Watchout!!!!
I have had my HUAWEI insuarance for 3years and on the 27.02.2026 it was ****** in a bag that I was carrying on my way to work. When I claimed My claim was then rejected due to not being harmed when it was stollen. This puzzled me , wondering if what was meant was I was supposed to ask to be beaten to dearth or be in a critical condition in order to get a replacement device. I feel ****med by Huwei viva cover and the underwritter GUARDRISK. The cover, covers unforseen circumstances, which what happened to me was unforseen. The bag was in my posession and phobe was stollen outside my leptop bag. I looged a dispute to guardrisk on the 26.03.2026 but till today no assistance, that's how your customer's are being treated. You are no different from ****mers, you take premiums but when it's time to replace, you have excuses. My policy number is/was; 1905023
1 reply
5 months ago
Great service from Boitumelo.
I would like to thank the great service via the whatsapp platform from Boitmelo. Boitumelo is a good agent, she's for keeps. She's very patient and willing to assist unlike keana who just ended our chat without knowing what the issue is. SADV ,Boitumelo deserves all the flowers they can get. Thank you so much.
0 replies
5 months ago
substandard service from Mweb!!!
I paid but there is still no internet/connectivity. Don't even wanna talk about their support team cause they are subpar, IN EACH AND EVERY CHANEL!!. even when calling , it sounds like they don't wanna assist. The guy didn't even try. Can my query please be resolved, I cannot pay then not be able to use the service I paid for. Yesterday's ref was MWB33364900. I was told by Sandiso that someone will call me but still nothing. I have to give you guys an award of being disappointing. Can I be contacted and can my query be resolved. Today via online channel, I spoke to Mveleli she/he tell me I will only be assisted tomorrow... what is that? you guys don't take your customer's serious!
0 replies
7 months ago
Happy customer
I would like to mention how happy I am with today's service I got from Samu N. It's not my first time calling but today it's my first time getting a proper and a good service. Exceptional 5star service. A person that knows their job very well, not seeing her face to face but you could hear that she was talking with a smile, that's a sign of willingness to assist. Here are your flowers while you can still smell them, please keep up the good work Samu Ndlovu.
1 reply
11 months ago
****mers
Since I placed an order in April . I still haven't received my order, I asked for a full refund but still. Can I please get my refund. My order is #105898. 3Months of no communication that's cra!!!! I even emailed to sales@abovebooks.co.za but no response.
0 replies
12 months ago
****mers!!?
Since I placed an order in April . I still haven't received my order, I asked for a full refund but still. Can I please get my refund. My order is #105898. I expect to get communication cause even after sending an email to sales@abovebooks.co.za no feedback.
0 replies
13 months ago
Best service from Ms/Mrs Thwala
I would like to give a 5start service from a consultant named Nolutha/Nothando Thwala/Twala. Her service is the best, she's been calling checking if my query has been resolved. She's the best.
0 replies
13 months ago
Best service
I am one of the satisfied customers . I had a network connectivity issue, complained and my complaint was taken serious . Daleen Theron made sure he communicates for each and every changes if there were any. I would like to give Daleen his flowers while he can still smell them, he knows his job and his customer service is the best. Thank you so much as my issue was sorted out. Well done.
0 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (66.66666666666667%)