Active since May 2025
I am waiting for over twopnths to get any respons or service .yet they wil notice when i skip a payment .they can act quickly to that but not to help a client
They arr making me wait for over a mont for any services provided while taking money!
You for calling them .You pay for astatement so you pay fir their own transparency otherwise they can just rob you blind plus.if you outstanding balance is R3 and they debit R1000 they wil wait for that R1000 to debit.this is callef daylight *******
These people are giving me the run around.I call request a supervisor they stall I never get answers.They send me a statement to which they show how much I still owed them ... I pay that amount and they send me another statement new amount I just keep on having to pay more and more.I was under the impression that that a statement show starting balances ,ones that were deducted and one which you still owed .Not with them i record my calls too,the agent says to me mam u cant calculate anything and we cannot determine when you wil be finished so.I am paying forever becuase not me not them can decide when I am done .So does this seem fair to anyone out there .These people are milking our people dry I fear for our uninformed people that this has been hapenning to and TFG IDENTITY AND TRUEWORTHS HAS BEEN USING THESE PEOPLE FOR YEARS TO CRIPLE US.AL I need is claification someone who knows what they are doing from them to call someone who actually wants to help me.But can they do that no.THESE PEOPLE ARE CRUAL TAKING MONEY FROM PEOPLE LIKE THIS .I MEAN WE WANNE PAY BUT JUST BE FAIR.They have my bank statements I sent they dont care what the have debited they just want to keep on doing it I need a call from a supervisormanager or someone otherwise I think I need a lawyer.
I am almpst finished witj all my accounts just owed less than R200 and than I get debited twice almos driple the ammount .With noway to directly contact them all email accounts relating to debits are false.You seriously need to work on you transparancy and communications with clients.I was looking for my completion letter but now they taking more than owed this is too much I am starting to suspect them.Id like it if tjey can give you a call and talk to you do yoi can ask question and they can look into it.Not i send an email they reply eith another email address to contact stressing me out.This a full time job to get them dtill six months I camt reach no one
Why do they not communicate more .I called for a detailed statement of my accounts I am stil waiting.Please do let me know how far i am and how far to go and i need a completion letter soos as i am done .you are the hardest peopld to geg in touch with.give us a valid email phone numer whatsapp line you are giving us exiety.
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