ME
Mohamed E
Active since May 2025
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
terrible support
Worse customer service in south africa and the worst agent at the company Kelly, greets and doesnt care after that.
56 replies
4 months ago
******* and empty promises
Betxchange had a promotion which was running from the 1st-30 November, the promo stated to play r10 for 10days = R100 on selected slots and at the end of the month i would receive 100 free spins valued at R1 per spin. I then contacted them asking where are the spins , a very helpful lady patricia then tried her best to assist me. they then told me i have to slots that were not added to the promotion valued at 10c per spin and thats it. I had to close the account. this is ***** i will never refer anyone to betxchange
0 replies
5 months ago
Worst customer service ever!
The worst customer support ever. My wife has been trying to sort out her bonus on Supabets since Friday with no luck and the support agents, Jennifer, Tsegofatso just to name a few did not even bother looking into her account. She advised them not to call as she has a premature newborn but still they call and then say it's resolved. If my wife stresses I stress and what is the use you call it customer support when your staff don't help anyone
53 replies
6 months ago
Worst customer support
I have been struggling with something basic, I received a promotion sms advising if I deposit R30 I would receive free spins. I have since not received it and the customer care department literally ends my chats as I come through to them. I have never received such bad service as a customer who comes from that Industry I am disgusted at how bettabets treats customer.
0 replies
11 months ago
Baf service
I made a R200 deposit and per the promotional sms received. After making the deposit no bonus was received. I then contacted customer service and they advised it will be credited. However it never was, I then spoke to mbuso and he advised I could play and so on and my bonus will get credited. However after withdrawal they advised I cannot get the bonus I did not receive anyway
0 replies
Review Distribution
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1 Star
5 (100%)