RC
Reinard C
Active since Jul 2011
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Wesbank Just Terrible
I have been a Client and also a Private client at FNB now for over 10 years. Every time I apply for something FNB and Wesbank gives me the worst service. I have given then plenty of business but the service I have received from them is really really bad. Today they stated that someone at my Hr and Payroll department advised them that my employee contract is ending February 2026 - This statement is totally false as my HR and Payroll confirmed that non of then received a call. When I ask Wesbank who they spoke to they can't tell me, when I ask to speak to a manager or Team Leader at Wesbank they tell me that no one is available. What kind of service is this?. I expect urgent feedback from Wesbank and FNB regarding this as I am really considering moving my business elsewhere. The service is terrible. I am a Private Client, but I am being treated like ****. Sort this out or lose my business.
112 replies
4 months ago
Pedestal Centurion... Dirty and food makes you sick
On 30 Aug 2025 I went to Padstal, The service was terrible, the place was dirty and the food was not up to standard. I said to myself I will not go back there. Last night, 21 December 2025 me and a Friend decided to give it another try. When we arrived there, the place was empty (Which I now understand, the place was sooooo dirty. After we had to request cleaning of our table, we decided to go the safe route and order Pizza - When the Pizza came, we took a few bites where myself and my friend said that the Pizza is not right and also tasted raw - We through to take it home and place it in the air fryer and then ate again - Both of us got so sick from the pizza, spending the whole evening next to the toilet with food poisoning. How can Padstal Management and Head Office not see the state of the Centurion branch. Totally unacceptable - That place will never see me again
0 replies
8 months ago
Another Struggle with Discovery GAP
On 17 July 2025 I posted a complaint about Discovery Gap Cover where eventually on 31.07.2025 I received payment for R18774.14. (Payment was short but I did not query anything) This morning I received the Claim form email from Discovery showing that they paid R21476.64 - Which is not the case - They only paid R18774.14. Now the Struggle starts all over again to get the balance payment from them. The service is really poor.
106 replies
9 months ago
Discovery GAP - The Worst in the Business
Every time I go for an operation, I struggle with Discovery Gap Cover to pay the shortfalls. In 2024 I went for an operation and all bills came back as unpaid - When I queried this they said that I did not have a authorisation letter for the operation. I then had to send them the Authorisation letter received from them to eventually start making payments. Now in 2025 I went for an operation again and again I struggle with Discovery Health and the GAP cover to get the payments made. When I joined Discovery, they praised and sold themselves on the client doesn't have to do anything as Discovery Health and the Gap Cover works together and they will sort out all bills for you. But in fact this is the opposite - When I was with another Medical Aid and an External Gap Cover things went must smoother. Discovery Health paid my Doctor, but the GAP cover keeps on coming back saying that they do not pay the shortfall because the rate was agreed with the Healthcare Provider. This is untrue and still till today I keep struggling to get the Doctors outstanding portion paid. Is there maybe someone at Discovery GAP that can assist because the help I am getting is very poor - actually think of rather just moving medical aid as Discovery is just a struggle all the time
53 replies
24 months ago
FNB Home Loans = No service
I app**** for a Further advance for my Home Loan. From the beginning this has been a struggle. Eventually I got the approval and emailed my signed for for payment. Since then there has been so many delays as I just do not get any feedback. Again this morning I had to query regarding when Payout will happen and yet again there were forms outstanding. Nobody let me know of anything outstanding, so If I do not follow up the process will never get done. This is the worst service I have ever received. I use to be a SA Home Loans and I never had to struggle like this.
53 replies
25 months ago
Discovery gives the worst service to its customers
I went in for a operation on 11 March 2024. After struggling to get authorization for my procedure - I now received bills from all over saying that Discovery does not cover all these costs. I don't know what the authorization letter was for then. Also why don't my Discovery GapCover then cover this. The service received from Discovery is absolutely horrible and as soon as all of this is sorted I will look elsewhere for a better medical aid. It's true what they say, that at Discovery you are just a number. The service is terrible.
106 replies
115 months ago
Bad Service - Or No Service
<p>How can you let you customer hold on for 30min without answering the phone - Please can I get some service</p> <p> </p> <p>Please phone me on ********** </p> <p> </p> <p>Regards</p> <p>Reinard Cronje </p>
56 replies
121 months ago
No Customer Service from Telkom
I have been having a ongoing struggle getting a account that I have cancelled 11 December 2015 cancelled. Every Month Telkom still takes my Debit order. I have tried everything - Emailed them, phoned, went to the Head office at 92 Oak Street, Highveld, Centurion - Still nothing has been done - They have handed me over to Debt collectors that phoned me and when I sent all my proof to them they said that I am not at fault and that Telkom needs to do their part - Telkom even listed me as a bad payer because they can't seem to do their work. I have been emailing Shawn Makolah, Bianca Delo and the Cancellations department - But never get any response for anybody. When I went to the Head Office on 20 April 2016 - Shawn Makolah sent a email to Killandran Govender to please cancel my contract (As per the advice from Telkom Centurion Mall Branch) but still nothing has been done - They need to credit all money due as I have sent them all relevant paperwork that I have cancelled my account already on 11 December 2015 - As I had very bad signal - Centurion Mall branch advise me to cancel and then I took out a ADSL service which I am very happy with. I now must just get this account cancelled and my account credited accordingly. How can they debit my account every month for a cancelled service and when I try and sort this out I get absolutely no response (I see this as Stealing my money) Every time I have to go into the bank to reverse my Debit order - Can someone please help to get this sorted out - It is the worst service ever.
53 replies
123 months ago
No response - Tea break is over
On the 2de of February 2016 - I put a complaint on hello peter as Telkom is still billing me for a account that was cancelled (334652520) again on the 8th of Feb after receiving no feedback - another complaint was added to hello peter - I received a automated response from Telkom and then again - NO FEEDBACK<br> <br> Telkom took my money incorrectly and now that they need to give it back they are no where to be found. So so sad that that is the nature our country is being run - Surely nothing else can be expected if you just look at our president<br> <br> Telkom must fall# Give me my money <br> <br> This is now considered Stealing in my eyes <br> <br> Phone me today<br> <br> Reinard Cronje<br> 072 438 1051
75 replies
Review Distribution
5 Star
1 (5.882352941176471%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (47.05882352941177%)
1 Star
8 (47.05882352941177%)