M
Maria
Active since Jun 2025
2
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2 reviews9 months ago
Best service ever
I had such a great experience with FOMO’s customer service! I bought a voucher for a spa day as a birthday gift, spoke to the spa beforehand and no one mentioned they were closing down. Just a few days before the birthday, when I tried to make the booking, the spa informed me they were permanently closed. I contacted FOMO and Ryan handled it so professionally—my refund was processed immediately with no hassle at all. Super quick, helpful and friendly service! Really impressed with how they handled the situation. Highly recommend FOMO, I’ll definitely be using them again.
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11 months ago
Good day i want to let everyone know my BAD experience i had at foshini canal walk
Good day i want to let everyone know my BAD experience i had at foshini canal walk. So i contact the store manager MONDAY and TAMMY to arrange that an driver is going to bring my items in for an return seeing that i did not feel well. Anyway the staff took the items from him and is keeping the items i called how meny times and even went to the store bit no one know about it. The other manager phoned my work number left an message that i can pick up my items.... Well i phoned 100 times but no answer or if i do get lucky and somone answer the phone i stay on hold for 10 to 15 min... My purchase was R6700 and i they have the proof of payment. Soooo what is the problem?? I doint want the items i want my refund but they just doint care. I will never support Foshini century ever again... Think the next step is a theft case. I am disgusted in Foshini!!!!
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1 (50%)
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2 Star
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1 Star
1 (50%)