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Prudence M
Active since Apr 2011
62
Reviews
0
Industries
Reviews
62 reviews13 months ago
Poor management
Insurance claim feedback Claim No: CIA 744-504 Water back flowed into my kitchen via the washing machine as the main drain/pipe was blocked. This event happened last year in November,calls or emails sent regarding the final feedback are not responded to
0 replies
13 months ago
Insurance claim feedback
Claim No: CIA 744-504 Water back flowed into my kitchen via the washing machine as the main drain/pipe was blocked. This event happened last year in November (when I was busy with exams) In December 2024, I was busy so yes I got delayed to source quotes) then January 2025 was still the same with quotes to a point in which I asked the consult to help with service providers but she said it cannot be done like that. Fortunately I got quotes and an assessor was sent on 20/02/2025 and till this day, there hasn't been any feedback despite asking twice already.Consultant: Elna Taljaard
0 replies
21 months ago
BS service
1.What is the use of the customer care if we are gonna be blocked to talk to agents? 2.Wrote on Facebook about an incident @ 16:24 yesterday and yet waiting for a response but they are so quick to block us from calling them in the light of "preventing *****ulent transactions or call but when the same issue is brought up,there's no urgency from their side.After being a customer for more than 15 years,I'm thinking of going elsewhere
464 replies
22 months ago
Cancelation
From 20/06/2024 that I having been calling for a cancelation and still they send me messages to call back for a cancelation request else the billing will continue
212 replies
22 months ago
Replacement kettle
On 11/06/2024 I went to lifestyle centurion pick n pay for an exchange of the goldair kettle that stopped working but still under warranty.To this day I'm waiting for their call regarding stock availabilty but I now think goldair is not aware of the situation or that my numbers were thrown away
53 replies
23 months ago
The response,attenti...
The response,attentiveness and patience was exceptional
53 replies
26 months ago
Bad advise and keeping clients
Breaking a sweat after applying the active brightening cream. Did the purchase with the advise from Adele
56 replies
30 months ago
BS debit facility
Bought a dress not knowing that I would have to return it cos when I got home they had bought another for me .Now I'm being told that the store doesn't have the debit card facility for returns but they gladly take money as form of payment from debit cards.I stay in centurion and it doesn't make any financial sense to go to menlyn or mall of africa for a return unless my petrol will be reimbursed
0 replies
Review Distribution
5 Star
11 (17.741935483870968%)
4 Star
1 (1.6129032258064515%)
3 Star
0 (0%)
2 Star
5 (8.064516129032258%)
1 Star
45 (72.58064516129032%)