VS
Virginia S
Active since Sep 2025
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Rewards Discrepancy Old Mutual Rewards
Moneyversity points for 2026 are registering as 10 points = 1 cent, instead of 10 points = 1 rand. This is frustrating as there is a discrepancy and the completion of tasks is not being paid accordingly. The issue is yet to be resolved.
56 replies
4 months ago
Cancel Unauthorised Debit Order
WHY THE HELL IS NIMBLE CHARGING MY ACCOUNT VIA DEBITORDER WUEN I DID NOT APPROVE THIS? THIS IS FINANCIAL *****! REMOVE MY BANK DETAILS FROM YOUR SYSTEM AND CANCEL THE AGREEMENT! I WOULD LIKE TO PAY VIA EFT LIKE I HAVE BEEN DOING. NOT AN ******* DEBIT ORDER.
56 replies
4 months ago
Rude Customer Service Agent
I encountered a rude agent by the name of Khanyisa on the Nimble WhatsApp chat on 13/12/2025. I had a query about a payment arrangement as I received an SMS about a failed debit order, which I did not consent to. She was being dismissive and condescending and did not directly answer questions related to my query, but asked me rhetorical questions instead. She did not help me and abruptly closed the ticket. I do not expect to be treated like this and hope Nimble will improve their customer service.
162 replies
4 months ago
Cancel My Click and Collect Order
Last week I contacted Bash support to cancel my click and collect order at G-Star Raw Fourways Mall and I was told to wait for the collection period to end. This period ended on 07/12/2025, it has been two days since and there is no communication from the store regarding cancellation and a refund. I do not wish to collect the items and want a refund and hope this can be done as soon as possible.
0 replies
4 months ago
Cancel My Click and Collect Order
Last week I contacted support to cancel my click and collect order at G-Star Raw Fourways Mall and I was told to wait for the collection period to end. This period ended on 07/12/2025, it has been two days since and there is no communication from the store regarding cancellation and a refund. I do not wish to collect the items and want a refund and hope this can be done as soon as possible.
0 replies
5 months ago
No Refund - Charge 5 Times in One Day!
They charged my card five times in one day! What level of incompetence is this? When I previously had an issue and went through support yhey did not process my refund for two weeks until I wrote a complaint. Their billing system and customer service is absolutely ridiculous!
318 replies
7 months ago
No Refund after order cancellation!
I canceled my order on 25/08/2025 and have yet to receive a refund 8 working days later. Their online chatbot gives contradicting information and email support is yet to respond after 3 working days. This is unacceptable, I want my money back.
106 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)