KG
Karen G
Active since May 2011
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
Useless, disorganised
Neurosurgeon only deigns to show up one day a week. When he feels like it. So patients have to wait the while day on the off chance he arrives. Even when he phones and says he'll be there in an hour you're still waiting two hours later. If this mother trucker doesn't know what an hour is, can you trust him with your brain? Surely whoever runs this place an come up with a procedure that actually works.
0 replies
10 months ago
Payment link doesn't work - totally unhelpful
I have tried 3 times to pay customs andVAT for a Temu order using the payment link I sent them. The payment is not reflecting, and they apparently cannot check using the reference number that is in the link I was sent. I have asked how to make the payment in the event their payment portals aren't working. They cannot or will not answer the question. Thanks to them I have now paid for an order I will never receive.
0 replies
10 months ago
Attempted ****
I received an email requesting payment of around R88 for VAT for a Temu order. I followed the process and then received a text from my bank asking me to to authorise a payment for well over R2000. Perhaps they thought I wouldn't check what the foreign currency conversion rate is. I cannot contact a human at the company to ask them why they tried to **** me. They have set their system up so that you can never get away from the bot.
0 replies
33 months ago
MTN customer care non existent
I have spent most of the day trying to contact MTN regarding a billing problem on my employer's cell phone. Their system is designed to ensure you never speak to a person and most definitely not to a person that will resolve any problem you have. I have emailed both customer care and complaints and have not received a reply. I have contacted the Sandton store but have not been able to speak to the manager or get contact details of a person who can assist. They claim they can only assist if you go to the store which my employer cannot do. The head office landline is picked up by the automatic system and continues to ring for minutes on end. When trying to make international calls from a contract device, a message stating that there is insufficient airtime is received. Surely this should not be happening as the user is billed monthly for calls made. There must be a way for MTN to correct this without the inconvenience of having to visit a store. I would appreciate someone who can resolve this problem contacting me as soon as possible.
0 replies
33 months ago
MTN Contract Phone wanting airtime
I have spent most of the day trying to contact MTN regarding a billing problem. Their system is designed to ensure you never speak to a person and most definitely not to a person that will resolve any problem you have. I have emailed both customer care and complaints and have not received a reply. I have contacted the Sandton store but have not been able to speak to the manager or get contact details of a person who can assist. They claim they can only assist if you go to the store. The head office landline is picked up by the automatic system and continues to ring for minutes on end. When trying to make international calls from a contract device, a message stating that there is insufficient airtime is received. Surely this should not be happening as the user is billed monthly for calls made. There must be a way for MTN to correct this without the inconvenience of having to visit a store. I would appreciate someone who can resolve this problem contacting me as soon as possible.
0 replies
36 months ago
Vodacom did an unauthorised SIM swap and hasn't fixed it
This weekend my phone lost connection to the network. I went into a Vodacom store this morning and was informed that someone had done a SIM swap. That someone was definately not me. The proposed solution was that I buy a new SIM and do a swap. This was supposed to be effective in 3 hours. Its been five hours and I still can't access the network, my airtime or data. Their "customer care" isn't dealing with the problem, they keep telling me my complaint has been reerred to a bot. Their staff did the ******* swap, their staff should fix it.
106 replies
106 months ago
No Signal - Less Interest in Solving the Problem
<p>I have over a looong period and on more than one occasion queried the lack of signal in Glen Austin, Midrand. A few years ago I was told the reason was that Vodacom didn't have enough masts up, but they aren't doing anything about it. They are also not offering customers a signal booster. </p>
61 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (100%)