KG
Karen G
Active since May 2011
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
Payment link doesn't work - totally unhelpful
I have tried 3 times to pay customs andVAT for a Temu order using the payment link I sent them. The payment is not reflecting, and they apparently cannot check using the reference number that is in the link I was sent. I have asked how to make the payment in the event their payment portals aren't working. They cannot or will not answer the question. Thanks to them I have now paid for an order I will never receive.0 replies
40 months ago
Vodacom did an unauthorised SIM swap and hasn't fixed it
This weekend my phone lost connection to the network. I went into a Vodacom store this morning and was informed that someone had done a SIM swap. That someone was definately not me. The proposed solution was that I buy a new SIM and do a swap. This was supposed to be effective in 3 hours. Its been five hours and I still can't access the network, my airtime or data. Their "customer care" isn't dealing with the problem, they keep telling me my complaint has been reerred to a bot. Their staff did the ******* swap, their staff should fix it.2 replies
110 months ago
No Signal - Less Interest in Solving the Problem
<p>I have over a looong period and on more than one occasion queried the lack of signal in Glen Austin, Midrand. A few years ago I was told the reason was that Vodacom didn't have enough masts up, but they aren't doing anything about it. They are also not offering customers a signal booster. </p>1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (100%)