HP
Hendrik P
Active since Jul 2011
11
Reviews
0
Industries
Reviews
11 reviews4 months ago
Paid upfront — installation failed — refund disputed
I hired The Gas Company to supply and install a gas hob and related infrastructure at my property and paid the invoice in advance. It was a failure. During the quotation stage no measurements were requested or confirmed. On installation day, after work had already begun, the installers realised the supp**** hob would not fit into the existing counter opening. The appliance had to be removed and the installation could not be completed. I was therefore left with incomplete work and no usable appliance. I then requested a refund for the unused hob and the portion of work not performed. The company offered only a partial refund and repeatedly refused to provide an itemised breakdown of the charges. Their explanation was that the “all-installed promotion” prevents disclosure of certain figures. This makes it impossible to verify what I was actually charged for versus what was installed — which is the entire reason the dispute now exists. Because of the lack of transparency, the matter has escalated into a formal dispute and Letter of Demand purely to obtain documentation and resolve the refund fairly. As a result of the incomplete installation, I now have to appoint a different contractor to assess, correct and complete the work before the appliance can be installed safely. This will result in additional costs to me beyond the amount already paid, which I would not have incurred had the installation been completed correctly the first time. I currently have: • no functioning hob • incomplete installation • additional repair costs pending • a refund dispute still unresolved Based on my experience, I simply cannot recommend using this company. In my opinion, you will be better off with literally ANY other gas infrastructure/supply company.
0 replies
9 months ago
Naked Insurance DISRUPTS THE INSURANCE MARKET with their AWESOMENESS!
I love Naked Insurance! They have the: Best Software, Best Service, Best insurance experience! By far! Competitive prices with world class service quality and a hyper professional, yet whimsical, approach to insurance administration. They make this insurance thing fun, actually. I love Naked! There, I said it.
2 replies
20 months ago
Disappointing Service and Lack of Support from UberEats
I ordered food from KFC Parkview Pretoria through UberEats, but it was never delivered to my home. The driver claimed they left it at my gate, but there was no food when I checked, and it appears they simply drove away. I reached out to UberEats multiple times to resolve the issue, but I've received no response or assistance. I have reached out to KFC as well, and they too have so far ACTIVELY IGNORED ME. KFC, like UberEats, in turns out, SIMPLY DO NOT CARE ABOUT YOU AS A PAYING CUSTOMER WHATSOEVER. KFC ARE LOSERS, UBER EATS ARE LOSERS! By charging me for an order that was never delivered and not addressing my repeated reports, UberEats and KFC Parkview Pretoria has shown a ******** lack of concern for customer support and accountability. Their refusal to acknowledge my complaints is frustrating and has left me feeling completely unheard. This experience has been EXTREMELY disappointing, as I trusted UberEats to provide a reliable service. My recommendation: exercise caution when using this service, as customer issues may not receive the attention they deserve.
0 replies
29 months ago
Mahindra Menlyn goes the extra mile
Buying a new car is as exciting as it it harrowing, given the high prices of new vehicles these days and the costs of bank loans, petrol/diesel and everything else related to car ownership. As a consumer, you and I expect the Sales staff of your chosen dealership to make "coming to terms" with the new car's price as easy as possible. Often this is achieved through thorough negotiation. Not many Sales people are too willing to negotiate discounts, of course, which is understandable. Coen Barkhuisen of BB Menlyn Mahindra, had helped me through the negotiation process very professionaly. His colleugues also often pitched in with additional data/information on the vehicle I was considering purchasing. Coen and Immy - special shout out to you guys for helping me land an affordable price, negotiating a great interest rate on my behalf and getting everything done and dusted just before chaila time! Well done! I'm happy with my interest rate. I decided a few days before XMas finally that I wanted to purchase my chosen vehicle, and Coen hooked me up properly. Such a nice gentleman to work with! Highly recommend Coen Barkhuisen as your next new "New Car Guy". Now, after a few days of driving my new 4x4, I felt that I had made the wrong choice of model, for a few missing" features. I took a mid-level model, instead of the top-of-the-line, mostly for costs reasons, and realized after using my 4x4 for a light 4x4 trail, that one or two of the features/components fitted to the higher spec model were indeed essential tools for modern 4x4-ing, imho. This created a little bit of a brief "buyer's remorse" situation. I addressed this concern with Coen at the dealership soon after, and here this gentleman and his collegue, Sean Pullinger very kindly clarified my conerns on costs, pricing and the features available on my chosen vehicle and really made me feel much better about everything! Sean even hooken me up with one of my "missing" features. Thank you so very much, Sean! Special shout out to Sean, Coen and Andre Botha (Dealer Principle) for running such a commited sales team. Even with some initial conerns, I can now quite comfortably say that the sales and Administration team - basically the entire branch - has proven to me that they are committed to helping future and current customers get into a car of their choice with as little hassle as possible. Great Dealership, South Africa! Penta Motor Group - take notice. THIS is how it is done. So, if you choose to purchase a new car, and that new car is going to be a Mahindra, even if you are far away from Pretoria East, just contact Coen Barkhuizen for your next new car. Not a Mahindra? This is BB Motorgroup, so they don't just sell Mahindra. They sell many other brands also. Coen will sort you out. Just give him a call at 0828891786
0 replies
54 months ago
Miway does NOT do Insurance My way, after all
Worst darn "insurer" in the history of mankind. 13 years I was client of theirs. Loyal, well paying, low claiming. But for Christmas 2021, these money-grubbing scrooges decided to completely uproot and destroy my family's Christmas, byt denying a repair claim. Why even have insurance, right? Certainly: why have any form of insurance with Miway, right? They will take your money and promise you the world, but they would steal you wallet and stab you in the back, as soon as you turn your attention away from these incompetent bafoons. I have reported this to the Insurance Ombudsman, the Financial Services Board and a group of lawyers. Anyone wanting to join a Class Action Lawsuit are welcome to contact me ASAP. These guys are just not trustworthy. Please just do not insure with Miway. Ever. They will burn your family, just like they did with me and mine. Terrible terrible horrible people at Miway. Horrible. These guys are WORST than the entire COVID-19 Virus! Steer clear of them, in my humble opinion!
2 replies
61 months ago
New World Menlyn Retains both equipment AND money for returns!
In March 2021, I return a set of wireless earphones I purchased from these people. They kept the earphones along with my slip and point blank refused to refund my money. I had to leave their store empty handed!!! Which does mean that they have basically taken my money AND the goods that I original bought and returned to them. I am not a lawyer or anything, but I'm pretty sure that is stealing. So, in my opinion, New World Menlyn stole my money. They exchange broken/unwanted goods by taking the goods from you, also taking the Receipt/Slip/Invoice for you and then giving you precisely nothing. This is what happened to me. Now they are sitting with my returned product (****py earphones) AND my money. I am out R500 with only a loss to show for it. This is what happens when you choose to buy stiff from New World Menlyn. They are laughing all the way to the bank with my money. Absolutely shameless. I have tried speaking to them about this, but they don't seem interested in helping me. They will very likely do the same to you, so please beware of this potential pitfall when dealing with these tsotsis. In my opinion, they are criminally bad at what they do. They have terrible business policies (by keeping your money AND your equipment for "exchanges"), they have terrible customer service levels and the equipment they sell must have fallen off a truck or something, that is how bad the quality of their merchandise is. I will therefor NOT recommend this atrocious excuse for a company, with their anti-customer business policies and practices. If ZERO stars were possible, that would be my real true rating here. There people are just really terribly super very bad bad bad.
0 replies
64 months ago
Worst ISP on the African Continent: Axxess! You have been WARNED!
If ZERO stars were possible, THAT is my actual rating. SCOUNDRELS! TSOTSIS! CRIMINALS! INEPT! INCOMPETENT BAFOONS! I signed up with Axxess this morning. They billed me on my credit card NOT for the hosting fee, but some "verification" charge. Seconds thereafter, they decided they can no longer accept credit cards. Can you believe such BS? Unfortunately I registered a domain for a customer with these scoundrels and now it is effectively lost. Now I will have to spend upwards of R50,000 through my lawyers and advocates to get these criminals to release my domain name. I just KNOW its going to be terrible legal battle. But bring it on, I guess. It is time someone put their foot down on these useless losers at Axxess! This is the WORST effing company you could possibly choose to host any of your websites or offer any ADSL/Fibre services. Do not believe their ads. All False Advertising. These people at Axxess are useless, unscrupulous, criminally incompetent and you are absolutely guaranteed to feel the same, even after dealing with just their call center for 2 or fewer minutes. Guaranteed. DO NOT DO ANY BUSINESS WITH AXXESS. THEY WILL STEAL YOUR MONEY AND YOUR DOMAINS AND PROBABLY YOUR ****** INTELLECTUAL PROPERTY TOO.
1 reply
75 months ago
Amazing Music Instrument Store
I was urgently in search of a specific electric guitar. TOMS had it in stock AND ready for me as I walked into their store (Rivonia). Amazing service and friendly knowledgeable staff. I would HIGHLY recommend TOMS for all your music instrument and accessories requirements! #SupportLocal
0 replies
83 months ago
Home of Arcadia - Home of Spectacular Service!
What an absolute relief to work with this company! Personalized service, genuine concern for their customers, whether business or individual. You do not get this world class level of service from South African companies that often, so when it comes around, you have to savor it. I purchased an arcade gaming cabinet and accessories from Home of Arcadia a few weeks ago. After courier delivery we realized that a few small items had been left behind at their premises. Within only a few short hours, the forgotten items were delivered with absolutely no hassle whatsoever. The equipment I purchased from them was new and a little tricky to install and set up. A few messages later I received proper assistance from Lisa of Home of Arcadia, and I had no problem installing the new electronics. The quality of the cabinet is better than the authentic yester-year cabinets it represents. Beautiful, neat, sturdy and well crafted. The accessories are great looking and of awesome quality as well. A very special THANK YOU goes out to company representative, Lisa, who had been servicing my order since it was initially placed. She is extremely knowledgeable, friendly and always happy to help. Hats-off to Lisa of Home of Arcadia!! Guys, well done!! Really! It is not often that a South African consumer gets to post a POSITIVE review here on HelloPeter. Thank you so much for making this possible! Not only do your products provide endless entertainment and joy, but so do your services as well. Keep up the great work and awesome products. I will forever recommend your services and products to any who inquire!
0 replies
126 months ago
You will never hear from Lazarus! Ever!!
I booked my vehicle in on the Lazarus (Kia) website for repairs under warranty. They never called me to confirm anything. I finally had take my car to their workshop and was greeted with snarling ladies at the service desk, making me feel like I am perpetrating a crime by bringing my car there.<br> <br> I was not told what was going to be done or how long they expected to take with the repairs to my vehicle. It has (at the time of this writing) been 9 days since they have had my vehicle. They never ever call to tell me what is going on and trying to phone and email them has ZERO effect either. I have no update on when I can expect my vehicle or whether I should even at all expect my vehicle.<br> <br> Calling them or emailing them is also a moot point, as they never acknowledge receipt of communications, nor do they attempt any of their own. I am still waiting for them to come back to me, to this day....<br> <br> Bottom line is, if you can help it, do not purchase Mazda, Ford, Jaguar, Land Rover or Kia vehicles. Eventually you will end up having to deal with the Lazarus Motor Company, which unfortunately you will not enjoy.<br> <br> I guess THIS Lazarus was NOT raised from the dead.
0 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
5 (45.45454545454545%)