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Active since Jul 2011
16
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16 reviews16 months ago
Excellent services f...
Excellent services from Raksha Bhoola with attention to detail, prompt feedback and on point execution.
56 replies
32 months ago
Nu Debt, aiding and abetting MTN *****, white collar crimes
Nudebt sc#m have been appointed by MTN South Africa to aid and abet fra#d, by claiming money's owed on a fra#dulent account when MTN has linked a third party account to my dads details. Nu Debt are so *********** that they don't even know/share the account information or amount but continuously send emails, with threats of credit listing. This "business" is a vermin on earth.
0 replies
32 months ago
MTN promoting white collar crimes
MTN has promoted ***** by linking a third party account to my dads details and have the ***** to hand their ***** account over to NuDebt sc#m to collect funds. 0833030723
0 replies
55 months ago
Luno Express withdrawals do not apply on a Saturday (non standard bank)
Users to be cautious when electing to use the express withdrawal on Saturdays in South Africa (ZAR) [GMT+2] To all other banks between 08:00 to 09:45 The past Saturday, I made a request at 08:02am but it was processed today. Luno will charge you the fee but only process it on Monday morning (considered as out of processing hours). The support staff will blame it on the banks. Note that express withdrawals during weekday's are seamless and reflect within 15-30minutes. Below is from the Luno website: If you request an express withdrawal outside of Luno’s withdrawal processing times, your withdrawal request will be processed as soon as processing times open again. Let’s use an example: You request an express withdrawal at 11:15 on a Saturday. It’s outside of Luno’s withdrawal processing times, so it will only be processed at 08:00 the following Monday. It will then reflect in your bank account in about 15 minutes at around 08:15.
159 replies
80 months ago
Mfundo Macuba Eminel Properties. Not to be trusted without doing your homework.
Estate agent and Owner of Eminel Properties, takes on lease agreements without formalizing leases with the land lord. Does not follow instructions, nor execute them correctly with the tenant. . He also accepts deposits and advanced rental payments from the tenants without paying the landlord on time or paying off services and levies. Has to be reminded to effect these payments. He comes up with multiple excuses including SARS reviews through out the year. Refuses to pay over outstanding monies to landlord or tenant. Makes separate deals with tenants, not inline with landlord request. Does not response to communication. Does not fear the consequences of legal agreements and breach of contract.
0 replies
83 months ago
Telkom Poor data coverage
Telkom sells you a cellular contract and fails to check coverage in the area. The 188 assistant says that they can not assist and I need to contact productsales@telkom.co.za, which does not exist. Now I sit with a cellular contract with data that I am unable to use as only telkom roaming data works in my area. Or the phone switches over to roaming network and I have no data. Then I get smses indicating my data is disconnected due to out of bundle. If I need to use data I have to purchase additional bundles and forfeit contract provided data.
0 replies
117 months ago
Geyser repairs_Pathetic Service
<p>Three weeks ago we contacted Standard bank insurance for household claims for a geyser repair as the geyser was leaking.</p> <p> </p> <p>Dailed ********** 444 and received ref no 16/066364. It has been three weeks and i have not had a hot water line.</p> <p> </p> <p>Their email department does not know the meaning of a response. Have not recieved one to date.</p> <p> </p> <p>Called the claims department for updates and was also advised to report the delays via complaints. Each call has been an average of 10-12minutes.</p> <p> </p> <p>Between yesterday and today i spoke to Candice and Lerato who were supposed to escalate to managment and get back to me via email. The manager was on a call and was supposed to contact me thereafter. Nothing since.</p> <p> </p> <p>This morning i speak Monica after the plumbers came to take pictures. She tells me they will have a decision after they review the pictures.</p> <p> </p> <p>I had also requested to Speak to candice from yesterday to avoid explaining the issues ad infitum. But apparently thats not possible. </p> <p> </p> <p>The facts:</p> <p>B&S plumbers were contracted by SBIL to replace the geyser 2 years ago and installed the new one with 10year guarantee </p> <p> </p> <p>B&S visited to asses the claim. They informed us that the manufacturer needed to replace the geyser. </p> <p> </p> <p>In the interim they have done JACK **** to provide a temporary solution as was done last time i.e. installation of a temporary electric geyser. Their response is that the insurers have not instructed them to such. This is clearly Lack of interest from SBIL. </p> <p> </p> <p>B&S plumbere came this morning to take pictures, later they returned to balance the pressure in a leaking geyser , which doesnt address the issue as the geyser has a leak </p> <p> </p> <p>Another B&S rep came now at 2pm to take pictures of they geyser and valve.</p> <p> </p> <p>No one can give us an indication of when we will get a hot water supply in the home</p> <p> </p> <p>The insurance SBIL do not care for customer care or satisfaction .</p> <p> </p> <p>B&S Plumbers should open up a photography company. Geyser repairs and customer consideration arent their main concern.</p> <p> </p> <p>We have been living like cavemen for 3 weeks. Thankfully we did not have to resort to collecting water from the river as well. </p> <p> </p> <p>I am confused and thought that i was dealing with a government/municipal department, who are outstanding at lack of service delivery. </p> <p> </p> <p> </p> <p> </p> <p> </p>
53 replies
122 months ago
Fridge Guru DBN, unreliable, bad attitude/services
Justin was contacted after been located on gumtree for fridge repairs, last year December. <br> He came home and tried to repair the fridge from 8pm on 8 Dec till 3am 09 Dece and still nothing was solved. By this stage R1650 was paid for the repair/components. <br> <br> Justin was contacted on numerous occasions, providing excuses, ranging from vehicle repairs to rental and school fees. In January there was some relief when he indicated that he will repay in installments of R500 per week. this was not done. <br> <br> after contacting the supplier for a quote, it has resulted in more damage after Justin attempted to fix the problem ie burnt and missing components with the cost of repair now around R4500. upon sending an email yesterday, he has no remorse and indicated that we need to do what we need to as there is no way we will be getting any money back as he has none.<br> <br> he should have not attempted to fix or rather destroy it and rather return the money immediately, but instead chose to be unethical in his business behavior and used the money. <br> <br> so i write this report to WARN prospective customers to be weary of Justin Ballard and his antics unless you dont mind being duped by his sad stories.
0 replies
122 months ago
Tenico Cupboards Delay in Job Completion
I acquired the services of Tenico Cupboards in November 2015 for installation in second week in December 2015. it was finally scheduled for Friday 11 and Saturday 12 Dec 2015 for completion. However, the work was not fully complete on Saturday and more work was done on Tuesday 15 Dec 2015. Still on Tuesday there was outstanding work such as correction of the drawers to align the pattern/grain, replacement of hinges and installation of shelves. <br> <br> i have contacted Philip and he was to schedule the work for completion, To date he has not contacted me to complete the work. i have even requested additional work but seems as though they aren't interested.<br> <br> Upon the last payment i even held back some of the money until completion, but i guess it was too less and has not made an impact. <br> <br> whilst the initial impression was professional, it has since changed to lack of concern for customer satisfaction.
0 replies
126 months ago
NON EXISTENT CUSTOMER CARE
on 28 October 2015 i made a booking and for some reason the date was incorrect. i tried calling the call centre but waited for minutes on end and cut the call. <br> <br> at the same time i sent an email to [Email Removed] but to date have not received any response. i even sent a follow up email. Unfortunately i can not spend more that 10 minutes on the line waiting for an agent to assist.<br> <br> does flysafair actually have a customer care division or is it merely a face.
0 replies
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9 (56.25%)
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5 (31.25%)