AV
Andre J
Active since Jul 2011
86
Reviews
0
Industries
Reviews
86 reviews2 months ago
Problem sorted!
I had an unfortunate incident where I received an email from Absa to change my daughters savings account into a student or transact account. I was only able to upgrade and not downgrade her and my accounts over the phone. I wasn't pleased, but Russell Edwards investigated my complaint and it was sorted out. We both are very pleased with the result. I would only like that Absa not only allow upgrades telephonically but also downgrades and that you don't have to go to a branch for a downgrade. I hope they see just how wrong this is, and what customers will think and feel about this.
56 replies
3 months ago
Upgrade sure! Downgrade, sorry buddy, to the bank with you.
I received an email that my daughter, who is in University must call Absa on 0860 100 372 to change to a student account. After a 32 min call on my own expense, Absa tried to "sell" me / my daughter very expensive accounts with expensive monthly fees. All done and switched over the phone. But when I said I just wanted the free student account as per email, they said they don't have it on their system I must go to the bank... On my own personal Savings account, she also tried to sell me expensive alternatives with hundreds of stuff I wont even ever use. She can swift on the phone, but when I wanted to download... Oh no, we can't do that over phone I must go into the bank... I am completely lost for words Absa. So not only did I waist my time and money with the phone call, we still have to somehow go to the bank and while my daughter is in university. There's simply are no shame anymore.
53 replies
3 months ago
Conned by Pepsi
We bought Spekko Rice in November, and after opening the pack about a week ago we found weevils in an unopened pack of Spekko rice. After contacting "customer care" they had me jump through hoops the give them information only to deny that the fault is with them. They only wasted my time by asking for information, photo, dates. I will NEVER buy Spekko or any Pepsi product ever again. They should be ashamed.
0 replies
3 months ago
Conned by Pioneer Foods
We bought Spekko Rice in November, and after opening the pack about a week ago we found weevils in an unopened pack of Spekko rice. After contacting "customer care" they had me jump through hoops the give them information only to deny that the fault is with them. They only wasted my time by asking for information, photo, dates. I will NEVER buy Spekko again. They should be ashamed.
0 replies
3 months ago
The Consumer Protection Act (CPA) means NOTHING to these ********s
Truly shocking service levels from a company I thought I could trust. The 7 day Consumer Protection Act (CPA) means nothing to these ********s. A faulty item I bought became my issue within the 7 days. BE WARNED!!!!!
0 replies
4 months ago
Takealot is master **** Artist
Congratulations to TakealotMORE and Takealot on successfully ****ming both me and my daughter. I really hope to see this Media24 company also being destroyed by Amazon like Netflix destroyed MultiChoice. You are shameless and have mastered the art of ****s.
0 replies
7 months ago
System issues or just plain laziness from staff?
Year after year when the City of Cape Town increase their rates I have endless difficulties increasing our debit orders. This year it is by far the worst. On our one account my wife send an email on the 23rd of July 2025 at 11:22am and after the d/o amount wasn't increased the 7th of Aug. She then sent another email on the 26th of August 2025. Now ONCE again the debit order amount wasn't increased, after I called and hanged on for ages they said we must now for a 3rd time send an email!!! Can someone PLEASE tell me, is there a system issue, or does someone lazy that receive these emails and just delete it? It is already bad enough that our account increase WAAAY over inflation, but getting service like this from the City of Cape Town that is suppose to operate better? This is really very frustrating.
0 replies
9 months ago
Very unfortunate service received. Real eye opener
A couple of days ago I received a quote for a Suzuki Fronx I might buy new and I was happy with the experience I received, despite the fact that I think the premium should have been less based on our low risk profile. Then a day or two later I went to the dealership and they offered me a loan car for a couple of days and said I must arrange my own insurance. I called MiWay and I got such bad help It was like the guy didn't understand what I was saying. We agreed that I must take out insurance for a full month and I couldn't receive it for only a week. I received a quotation and asked if he could work out a discount. He told me to hang on that felt like forever and then I was disconnected. He never even called me back. I called MiWay again and another lady picked up the phone and my frustration was tenfold it was. She said the exact opposite what the other guy said that I CAN NOT even take out insurance on a loan car??? I was in the dealership, everyone heard the conversation and was shocked the way Miway insurance handled me When you contact MiWay and get a quote they send you a like to give a goof review on Hellopeter, but when something goes so terribly wrong, just radio silence. I NEVER claimed from MiWay in all of my years with them Now I am so worried that this will be the service I received once I have to clean one day. Long story short, I called my other insurance I have my house on and received cover painless within minutes. This was really very unfortunate and unacceptable.
53 replies
9 months ago
N Leepo's service was very good She spoke very clearly
N Leepo's service was very good She spoke very clearly. I was happy. Maybe I would have liked if my premium quotation was a R 100 less in these difficult times. But I want to rate her service 5 stars for her assistance.
53 replies
9 months ago
Never any stock on advertised item.
Mr. Price Cellular is advertising a Rockitt headset for R 99. I have gone to 2 Mr. Price Cellulars stores, and the all of the normal Mr. Price stores in my area for weeks now and no one ever has in stock. The lady at Capegate said they just simply never received stock since Flack Friday last year, but still they advertise it??? Can someone please investigate and send 2 headsets to a local branch near me. My son is driving me crazy asking for it day after day 😜😜😜 Thank you very much.
53 replies
Review Distribution
5 Star
11 (12.790697674418604%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
42 (48.83720930232558%)
1 Star
33 (38.372093023255815%)