SR
SOS R
Active since Mar 2009
281
Reviews
0
Industries
Reviews
281 reviews1 month ago
Sold a lie
So I moved to this babk in December and was told all transactions happening online/electronic like paying 3rd parties are free but here I am now being charged.
53 replies
2 months ago
How annoying and rude
I get a call from +27 (64) 761-4477 and the rude guy insists I have opted in to het such calls. I would not be asking if I did that, would I? Clearly you guys dont care about the POPI act and just do as you pleases
53 replies
2 months ago
Kick a dog when it is already down
I just saw the email about cover being suspended and checking my statement I realised that indeed I have insufficient funds to cover the premium but what I fail to get is why did they try this twice. If I didnt have money (as I indicated that I dont have a job/salary) why try again in the same month. Now here I am with 2 penalties from the bank.
212 replies
2 months ago
Worst company by far
When placing the order In Was clear I dod not want their router but no, one was delivered and I didnt accept it then returned. Since then, been fighting to have the delivery fee removed and today after almost a month I see that they debited an amount that included the delivery fee. Have since asked the bank to reverse the debit order and now over 20 minutes later I am still waiting to be connected to a consultant.
0 replies
2 months ago
Which is which?
I recently moved tho your bank and according to the info on the welcome pack one is able tp deposit R2000 at the ATM for free (per month) and I thought let me double check by calling the help desk where I was told that it is actually only R1500. Also, your app based calls are pretty much useless as ai had to call several times because your people could not hear me well.
56 replies
3 months ago
Need a new advisor PLEASE
I needed info on my policy and an email was sent to my advisor whom I did not even choose myself and she was on leave until this week. Got a call but could not continue with the chat and emails were exchanged and I indicated the fact that I was on a call when she called and three days later I am yet to get that call back
56 replies
3 months ago
Say if there is connection/activation fee
I am battling to understand why you claim there is no activation or connection fee yet you are going to charge me the proratq plus the full month’s fee on month one then still be expected to pay the very next month going forward. Why then charge me twice (essentially) for the first month. I then ask the sales guy what would have happened if the activation was going to be made on the 1st of the month, he cant answer what prorata would have been there
0 replies
3 months ago
Do something about this
Trying to get ISP on your platform is simply a nightmare, the address is said to have connection/service even when I dont and then I cant go to view different options available under your platform
280 replies
3 months ago
This is a hoke, right?
So I had a service that I cancelled and yesterday and when asking if one is able to reconnect I am being told this…The services have cancelled already on the 3rd of January and a reconnection fee of R1058 will be payable plus the R489 package for January usage before reconnection of services can happen Kindly advise whether I can create an invoice for you ?
0 replies
3 months ago
Really now?
Boom! There I see that my premium increased while no formal comms was sent. This is soooooo wrong on all levels
224 replies
Review Distribution
5 Star
4 (1.4234875444839858%)
4 Star
2 (0.7117437722419929%)
3 Star
0 (0%)
2 Star
69 (24.555160142348754%)
1 Star
206 (73.30960854092527%)