NM
Neo M
Active since Jul 2011
8
Reviews
0
Industries
Reviews
8 reviews78 months ago
Different Explainations from DTSV consultants
Good Day, DTSV is so incompetent: They debited R653 on the 25 September 2019 I called in to query the amount and was advised the matter will be escalated and they will refund me. 25th October R534 was debited and I called again to query and was advised that the matter will be resolved as there was some Technical account issues and the matter will be escalated to the accounts department. on the 25 November 2019 the correct amount was debited R549 (Price lock price) I called in for an explanation and I was advised by the consultant: Mone Tshabalala that the account was in errors hence the amount of R653 was debited. When I called in the first 2 times why was I not advised on the outstanding amount? On the contract I took with Mutlichoice the amount was never disclosed. I asked for the debit order to be removed so I can manually pay the account and I was advised its not possible. May I get a proper explanation of the different debit amount on my account and the cancellation of the debit order.
420 replies
88 months ago
Terrible Nightmare from the Panelbeaters
on the 09th Jan 2019 i took my car for repairs @ the chamdor panelbeaters. They advised it will be done on saturday the 12th @ 16:00, the car was never returned. no one advised what the problem was or call me for an update. Sunday still the vehicle was not done. Monday still nothing, Tuesday the same thing, after calling them numerous times they advised that the vehicle was done. so on Tuesday after we agreed that i will collect the vehicle. i called them and they advised that they are closed and i should pay first for the vehicle. which i went on Wednesday morning with the intention to pay and collect the vehicle because it was done. when I got there the vehicle was not done. the bumper was not fixed on the other side properly, the color of the bumper, funder and the whole back of the color was wrong. i was told i was lucky to be assisted without paying. so i paid the full amount so they can fix my car. so I drove with one of the business partner Lawrence to go get the proper color while Ernest the other partner orders the right bumper slide. I was advised to bring the car on saturday morning @ 8. So i advised that i will bring it on Friday afternoon because i had commitments on Saturday morning. the car was never returned on Sunday as promised again. No communication was sent to me. It was returned on Monday afternoon after fighting and screaming for my vehicle to be returned. the technician that returned the car was driving around my hood and my brothers friends alerted me on the location of my vehicle. when i complained to the owners, they just didn't care. the car color was still wrong, the bumper was not fixed properly. there was stains of paint and other substances on the vehicle, it was dirty and they used my petrol. when i advised Lawrence he was rude about it, mentioned that he doesn't drive clients car and he owns expensive cars. I asked them to refund me so I can go to a different panel beater to get the car properly fixed. there was no response. i have lost so much money and work time with this panelbeater. they just don't care. they keep lying about the whereabouts of my car. It keeps getting worse each time it comes back from the panelbeater. it has been a bad nightmare
105 replies
95 months ago
A money seeking scum from Telkom.
I requested a contract on the 19 May 2018 @ the Telkom store in cresta, I was being assisted by a lady names Asanda. I received the phone on the 20th. The promotion stated that it was a 2GB Iphone X for R949 with insurance for 242, that was the agreement between myself and Asanda. I told her a couple of times that i dont want any extra data top-up on the contract and they should limited it to the 2GB provided. She gave me an attitude and continued with the contract. All my documents provided states that I get paid on the 25th. She didnt ask me any questions or confirmed anything including the date of debit. A week after using the phone. I had no data and i couldn't make calls. I went back to Telkom and they advised that my data was finished because the full 2GB data was not allocated. so I depended on my WIFI to use the phone. They i get an unpaid debit order on the 20th (2 of them), the amount was R2700,17 i was shocked, because the agreed amount was R1,171. I called Telkom and I was advised about the extra charges included on the contract. So i went back to Telkom for assistance. I informed the consultant that the amount debited was too much and that it was not the agreed amount and that they should rectify the error. Only then i was advised amount the accumulating amount on my account. I asked for a solution and none was provided. I was threatened when i advised that I don't want the phone/contract anymore. The attitude I received from the consultants was shocking: one of them said to me I must just pay for the phone and be strong about it. I advised her of my commitments and the mistake they made on the contract. Why did Asanda select the extra amount without explaining it to. I refuse to pay the R2700,17 and will be happy to return the phone. How many people go through such a money seeking processing without an explanation. Then i was advised that the voice minutes on my contract are only for Telkom to Telkom but when I receive the sms from Telkom about my data it said I have 70mins voice to all the network. i was also advised that I will be held liable for the unpaid debit orders. why would Asanda select the 20th when I get paid on the 25th. Why would she enable the extra R500 on my account when i run out of data without asking me first, especially because i mentioned to her that I dont want any extra interest on the account. there is no way on this earth I will pay R2700 for a phone. every time they debit my account I will be forced to reserve it till the amount is resolved. Asanda will pay the rest of the amount because she failed to do her job. I would have been nice if she took the time and explained in detail. I would have went to Vodacom/MTN. Now I am annoyed with the sh#t explanations and rude consultants from Telkom. If I cant make call to all networks and I cant buy voice data what is the point of the contract? must I pay R2700 just to surf social media? what the ****!!!. ... I need this resolved urgently.
326 replies
109 months ago
Polmed still hasnt refunded me. Memeber Number _64004599618
<p>on 2017-01-5 I paid the medical aid via internet banking sum of R257 and emailed prrof of payment. On 01 Feb 2017 an amount of R495 was debited from my account. I called Polmed to find out why. I was informed that I didnt pay my account in Jan 2016, which I went to the bank to get archives and I sent them proof of the account that was paid. I have been calling Polmed ever since so find out when will I get my refund, and its excess after excess. Today Polmed called me to tell me that on Jan 2017 I didnt pay for the medical aid. Please assist: Attached refernces nmbers ref 090317q60zjr, ref; 030417q734s1, ref# 100417q7fkhr, ref#180417q7nd0v</p>
215 replies
131 months ago
Vodacom Problems
Good Day,<br> <br> this is my third request for hello peter to help me with this Account. The legal guy that was trying to assist left me hanging with a bad attitude \Simon Ramapuputla"(Legal Collections). Now I keep getting sms's and calls from credit collectors"
129 replies
133 months ago
issue not ressolved
I logged a complaint for Vodacom on the Thu 26 Mar 2015 10:26. subject: account expired but they are still calling me. A guy named Simon contacted me to assist but he was so confused about the matter that I felt he was so rude and out of line because he kept stating that the reason why the number was not topped up was that I cancelled the contract early so I asked him to install the top up bundles for the 2 outstanding months, that Vodacom didn't top up my number and he responded that they did top up my number on the month of March and April. which I didn't receive the bundles. After confronting him with the above he responded: <br> <br> Good day Neo<br> <br> Please make payment arrangement with our collection agency, no further communication will be entertained we have responded to this matter and confirmed that the contact was cancelled on the last day of April and we allocate airtime on the 1st of each month.<br> <br> Jacobs Burnard please proceed with the collection of the outstanding amount.<br> <br> Regards<br> <br> Simon Ramapuputla<br> Legal Collections<br> <br> Regards<br> <br> Simon Ramapuputla<br> Legal collections<br> <br> I cant pay for bundles I didn't receive. I also want to know why it took them 2 years to fellow up
76 replies
135 months ago
account expired but they are still calling me
I had a contract with Vodacom on cell: 0798998378 for an Iphone. On the 2013/04 the contract was ending. I have already called in but the debit order didn't go through for that month so I was advised and paid on line. but after 2014 till now they keep calling me that I am in errors and will be backlisted. I keep explain to the different call agents and forward them the internet page but I haven't been successful. please help and make this go away. they cant even explain what do I owe
76 replies
136 months ago
A technician @ madza asked me for R9000 cash
I have never felt so out of place. my car has this sound on the driver's side on the wheel so I took it to the dealer ship and Alf assisted. My brother dropped it off. Alf later calls me to let me know what the problem is but his attitude toward me was so bad because he told me that my insurance would not pay and that he doesn't take insurance money. I must just pay cash. I called my insurance and there was a mistake made but later it was fixed. I called him on Thursday morning for assistance he gave me the same story so I asked if there was another Mazda dealer that can assist. he said \yes somewhere in Randburg"so I asked where?<br> he said \""I just work for the one in Randfontein its none of my business. when I asked for his surname he just hanged up the phone on my ear. Total Rudeness. No respect and the tone of his voice. """
53 replies
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