KF
Khanyisa F
Active since Jul 2011
66
Reviews
0
Industries
Reviews
66 reviews11 months ago
System **** and poor customer service
Luno lately is frustrating me after I have recommended to a lot of people. I struggled to buy Crypto and eventually i bought it. now I cannot send them, they're refusing. I want my money out of Luno but they're playing games with me. for the past few days I could buy and send but since Sunday they're refusing. there are other Crypto platforms that I can use if they dont me.
58 replies
17 months ago
Bad service
I submitted a Law on call claim with FNB on the 17 October 2024 and they requested more information ofwhich i have submitted. until today they have not get back to me. they're just failing me
56 replies
19 months ago
Bad Costomer care
They called and offered me a Private Wealth account and promised that my banker will call me. it's been 3 months now i never heared a word from him. I called him with no luck, i sent emails no response. i'm stucked I cant solve my problems whereas I have a banker. so what's the point of having a banking?
53 replies
25 months ago
No card delivery
you made the biggest mistake by changing your card delivery system to takealot. they were supposed to deliver my car since 1st of March 2024. they have never contacted me but they sent sms saying they were trying to contact me. now my card has expirerd and still i have not recieved it. FNB made a big mistake by changing to them.
53 replies
25 months ago
No card delivery
they were supposed to deliver my car since 1st of March 2024. they have never contacted me but they sent sms saying they were trying to contact me. now my card has expirerd and still i have not recieved it. FNB made a big mistake by changing to them.
0 replies
28 months ago
Bad customer service
the only medical aid that gives you tough time just by adding dependents. my twins were born 26 Nov and they managed to register one. when I enquire about the other, they want complicated things whereas I submitted the same documents. they just don't care and there's a lot at stake as I had to get medication for the babies. unfortunately they are not the only medical aid in the world and they seem to forget that.
258 replies
30 months ago
Excellent Service
This is to extend my gratitude towards excellent service that I received from Brenda (Dischem Willobridge) she assisted with registering for the baby benefit and followed up until i received it. she's such a darling
0 replies
30 months ago
Excellent service
this is about FNB Insurance. I have reported my geyser on Friday (10 Nov 23) and the appointed a service provider the same day. This is to express my gratitude with regards to the service that you provide. I’m so impressed, ever since I submitted my claim, your team has been constantly calling and checking the progress. I have never received such an excellent service especially during weekend. Thank you so much and please keep up the good work.
73 replies
37 months ago
Bad Customer service - worst
Stupid private client suite nonsense, that thing doesnt work, they just charging us huge fundds for nothing. since this morning i've been calling to be assisted with tranfering funds from Straight to budget but i've tranfered all over the show with no one assisting. the last person just dropped my call. i will change this bank, it's just frustrating the hell out of me.
53 replies
40 months ago
Awesome service
What an awesome service form Standard bank complaint service. Vuyiswa Maduna deserves a BELL. she attended my complaint with such professionalism, caring and love. my bond is now registered and I'm a happy client ever. I will forever recommend Standards Bank. otherwise, Mr. Booi the evaluator does not represent Standard Bank values and I demand I formal written apology from him. big up to Vuyiswa your Bank needs more people like you.
132 replies
Review Distribution
5 Star
10 (15.151515151515152%)
4 Star
0 (0%)
3 Star
1 (1.5151515151515151%)
2 Star
8 (12.121212121212121%)
1 Star
47 (71.21212121212122%)