GM
GODFREY M
Active since Sep 2011
10
Reviews
0
Industries
Reviews
10 reviews3 months ago
****mers
****mers, I’ve cancelled their fibre services via a their call centre and shocked to be receiving bills which increase monthly, and being threatened by being blacklisted. I will not pay what I’ve cancelled never. Their Ref. RefXGC17673
0 replies
7 months ago
****med By Motus Nissan Menlyn
I am writing this email with deep disappointment and concern regarding my experience with the vehicle purchased from you and your dealership. When I purchased the car, I was informed it was a new vehicle that had only been used for dealership run-arounds, which explained the 1,500+ km mileage. However, at no point was I told that the rear-right side of the car had been repainted. This came to light only when I attempted to sell the car through Wheelee, during their inspection process. This lack of transparency is highly concerning and misleading. Further, during my first service at your Roodepoort dealer, I was told that my battery needed to be replaced—at a cost of R2,500. I had to escalate this issue before a lady from your branch confirmed that the battery was, in fact, new and should not be replaced. This incident felt like an attempt to exploit a customer. Recently, I went to Kia Sandton for my 30,000 km service, where I was informed that the rear brake pads were worn to 1mm and needed to be replaced for nearly R4,000. I was also told the wipers needed replacing. However, a qualified mechanic friend inspected the brake pads and confirmed they were still in good condition. At 30,000 km, such wear seems highly unlikely, and this raises further concerns around the integrity of the service recommendations. Lastly, I’ve been experiencing glitches with the car’s radio system, specifically with navigation and call audio. It frequently scratches and becomes inaudible. I have reported this, but the issue remains unresolved. Given these repeated concerns—ranging from lack of transparency at the point of sale, questionable service practices, and unresolved technical faults—I feel compelled to escalate this matter. I will be taking this up with my lawyer and the Motor Industry Ombudsman of South Africa. I also believe prospective customers deserve to be made aware of these experiences to avoid facing similar issues. I trust you understand the seriousness of this matter and will respond accordingly.
0 replies
8 months ago
Got ****med 🥲🥲😢
How can we blacklist this people, they need to face the law. If the case can be opened for them to investigate, that will assist everyone. I can imagine how many people are victims.
0 replies
10 months ago
Webafrica is a disgrace
********* and just don’t take customers serious. I’ve been trying to communicate to them for 4 days now in their WhatsApp +27 21 464 9500 but no response. I got lucky yesterday but they kept transferring me until I got cut-off. All I want is them to reconnect my services or refund me my R359.00. What a pathetic service!
0 replies
16 months ago
Pathetic service by WebAfrica, so sad!
What a pathetic service, see details below; HI GODFREY, Thank you for reaching out to Webafrica. Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs. Here are your fault details: Webafrica reference: #269709 Service: Fibre: Zoom Uncapped 15/15 Mbps (c) Provider: Zoom Fibre Logged on: 2024-12-16 14:53:20 Status: Open Priority level: 1 (0h > 48h) _________________________________ Even today I am still waiting, I actually just wanna cancel and get a better service provider.
0 replies
18 months ago
Pathetic Services
I am so annoyed, frustrated and hopeless by how Luvendran “Lance” Ganesan from Motus Kia Menlyn is illtreating just after I’ve bought my car cash from him. He was so professional and gave undivided attention only until he got the sale - it’s been 3 weeks waiting for my car documents which I was promised the 2 days after my sales via a courier. Luvendran ”Lance” ignores my texts mostly, have to double text before he can respond, this really frustrates me and annoys me. He called me yesterday and had to be home the whole for this documents, it happened today I gain, what’s sad is i missed a date to register my car for a business. Is this how Kia treats its customers? What a horrible after sales treatment???
0 replies
18 months ago
Pathetic Service
I so frustrated by AFISWITCH for PrDP, firstly their call centre is terrible busy and have been trying to get through for the whole week and spent almost R400.00 just on calls. All I need is my fingerprint certificate and they keep on saying it’s emailed to Veronica at Langlaagte DLTC. This is so unacceptable and sad for South Africans!
0 replies
27 months ago
Don’t ever try them, you’ll be sorry for yourself!
What a terrible company I ever had to deal with, been struggling with a simple installation since Nov last year. A 4th technician just returned this morning yet again because of the address caption, what puzzles me they have a port just by my gate but can’t locate the very same address on their system. My very first order code: 629927, second code: 640777, third code: 953728, fourth code: 990134, fifth code: 1009179. Now tell me, if these people are ready to serve SA with such a poor service. I’ve never experienced this drama with other service providers, I am so sad as I need internet to work and been purchasing data monthly hoping to be connected soonest. If I’m not connect by this weekend, consider a lose to you and one client too many. The escalation doesn’t stop here….
0 replies
30 months ago
**** By African Bank
I am so saddened by African Bank and I will be taking this matter to the Ombudsman. I have the loan account with them which is in arrears and had made arrangement of R1600.00 monthly but to my surprised they've just deducted R5151.00 and called in to be told that nothing can be done since I am owing. I have spoken to Zandile Khumalo and explained that there's a reason I've set arrangements. I will be closing my savings account and moving my salaries back to Capitec as African Bank have proved to be ****s, ********* and do not respect their clients' situations at all.
131 replies
73 months ago
Excellent Customer Service
Well done to Vuyisani Xalisile, what an asset you have. He is very patient, efficient and has a great follow throw.
105 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)