RS
Rubert S
Active since Oct 2011
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Makro Online Disfunctional - No refund insight
Do not use Makro online for shopping. On 13 February an order was done online to be delivered not later thatn 21 February 2026. On 23 February an email was sent to Makro Customer Care and an escalation was mentioned. On 24 February I sent another email and requested a refund as the delivery exceeded their own policy. A call was received from the call centre and a further escalation was mentioned. On 25 February I made a call to the customer care line and a futher promise was made of an escalation. The order was for pet food which was needed urgently. During this time no action was done from Makro and when the order is tracked it is stuck on dispatch.
53 replies
9 months ago
Ariston vrot geysers
In Ausgust 2022 we had a Ariston 200L Class B geyser fitted. After 2 years the water colored yellow and brown due to the rust in the geyser. It is now 3 years old and the water is leaking through the back of the geyser totally vrot. I have seen other geysers from another make lasting more than 20 years. This is the worst quality in my experience.
0 replies
26 months ago
Profesional Rollonlawn installation
The owner and staff has been friendly through the delivery and installation process. They brought more grass than was ordered which in the end was needed which made the installation run smoothly. The staff was neat in uniform, their transportation and tools was neat and tidy. The installation procedure was done with good planning and in order step by step. The owner followed up after installation to find out how the installation went and if I was satisfied. I would highly recommend this company for grass installation!
0 replies
51 months ago
Game online store in a mess
we placed two online orders with Game in the beginning of January with a 5 to 7 day delivery. The first order was never delivered. On query 1174135 we were informed it was delivered. They cannot supply any proof of delivery. With the second order 3 items were ordered. Two of the items were delivered after 3 weeks where one item was incorrect. The last item of the 3 on the second order was delivered today. We were told to email websupport@game.co.za which was a waste of time. No feedback, no credit, no apologies.
0 replies
68 months ago
MTN adds fraudelent contracts to elderly customers
In February 2020 a query of fraud was logged with MTN Customer Care Ref: 1-527-4215-3068. An investigation number was allocated in May, J02329 by Nxolo M. Khanyisile also assisted in this matter. On 1 July 2020 Rasool N informed us that an escalation has been done and feedback will be given once response has been received. The fraudulent debit order has been added to the primary contract by MTN and although MTN admits it is not correct the debit order is still running after 18 months with no action by MTN customer care. This is corruption.
0 replies
94 months ago
Do not trust Old Mutual short term insurance
I was contacted by Iwyze informing me that they cannot insure my house building due to multiple claims. Firstly the claims are not correctly recorded and the content insurance is confused with the building insurance. A claim payment on furniture is not a building claim. Repairs on water pipes is not a building claim and does not even have an effect on the no claim bonus. This incorrect information now caused my vehicle premiums to double. All this is highly unaccetable for a company like Old Mutual. I was also informed that the matter cannot be negotiated, arbitrated or be dealt with by an Ombudsman.
106 replies
94 months ago
Fraudulent increase of premium
On 1 August I received an email where my vehicle premiums has been doubled and immediately the amount was deducted from my bank account. This was after I contacted them by phone and told them something is terribly wrong they still went ahead and took of the higher premium from my bank. Outsurance still cannot explain this action.
106 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)