GR
gavin R
Active since Nov 2011
20
Reviews
0
Industries
Reviews
20 reviews3 months ago
Ongoing Email Account Access Failure – Repeated Unresolved Support Calls
We are once again experiencing the exact same issue we had last year with an MWEB email account that can be used to log into the MWEB portal, but cannot be accessed via email because the password is reported as incorrect. Last year, after numerous failed support calls, we eventually reached someone who actually investigated the issue properly and resolved it. Unfortunately, we are now facing the same problem again. My business partner has spent over 24 hours on support calls with MWEB, being repeatedly told that the email account is “active” — despite the fact that it clearly is not working. We are currently on hold for over 2.5 hours, after initially being told there were 7 callers ahead of us, and for the last 30 minutes the system has been saying “you are next in line” with no progress. This level of support is unacceptable, especially for a business-critical service. We are not asking for guesswork or scripted responses — we need someone who is willing to properly investigate and fix the actual problem. Please escalate this matter to a competent technical team member who can resolve it properly, as this ongoing failure is impacting our business operations. We expect urgent feedback and a permanent solution.
0 replies
3 months ago
Colin Southey Auto – Highly Recommended
I’ve been using Colin Southey Auto for over two decades, and the service has always been outstanding. Every car I’ve owned has been maintained by Colin, and over the years I’ve sold them with extremely high mileage, yet they remained reliable thanks to proper, consistent servicing. Colin is honest, trustworthy, and upfront about what needs attention and what doesn’t. No unnecessary work, just quality workmanship and integrity — which is rare these days. I wouldn’t take my vehicles anywhere else.
0 replies
29 months ago
Formal Complaint and Request for Apology Regarding Reckless Driving Incident 18/11/2023
Oh, bravo to the silver Toyota genius with the license plate LJ64VH GP! I must commend your stellar driving skills—or serious lack thereof I'll generously grant you the benefit of the doubt for my first encounter. A silver Toyota with www.halfwaytoyota.com pulled off a daring U-turn on the flipping Polokwane highway. I missed the number plate but what’s the odds of two of you! Then, in the roadworks section, you showcased your Formula 1 ambitions, racing against a poor African chap with a clapped-out bakkie who needed to merge into our lane . The anticipation, the thrill! Spoiler alert: you had to slam on the brakes because, surprise, you're not as quick as you thought. And then tailgating the guy that had no were to go. At Pumulani, you attempted a cut-in that even a kindergarten kid would find daring. Do your indicators have commitment issues, or did your Toyota model come with them as an optional extra? Maybe you're just too *********** to use them. But hey, you had half a car space, and that's practically a red carpet invitation, right? No wonder I, the heroic blue Mazda CX5 driver, finally lost my cool and took you to task. Someone had to do it! And let's talk about your car issues, shall we? The inconsistent pacing and occasional burst of 160 km/h—impressive! It's like your Toyota has a mind of its own, or maybe a stuck accelerator. You might want to send it in for inspection. Safety first, after all. Dear Toyota Halfway Honeydew, please take this complaint seriously. If my employees drove like this, I'd either send them for retraining or reconsider their employment status. High-speed acrobatics on the road may be entertaining for them, but for the rest of us, it's a one-way ticket to someone getting hurt, or even doing it to a driver prone to road rage, like this country is known for, could cause a PR nightmare for Toyota. I insist that you address this matter promptly and appropriately. I expect a formal apology from the driver to myself and other road users that he put at risk with his reckless driving. Regards, Gavin
0 replies
32 months ago
Ongoing Internet Issues vuma through Cool Ideas - Urgent Resolution Needed!
I am writing this review to express my profound frustration with the persistent internet connectivity problems I've endured as a Cool Ideas customer for the past six months. These issues have compelled me to share my experience with fellow consumers. In summary: Despite lodging numerous complaints, my internet connectivity problems remain unaddressed. Cool Ideas' responses have been consistently disappointing, offering only generic apologies and vague assurances without delivering real solutions. The situation is further aggravated by the fact that Vuma is the exclusive backbone fiber provider in our area, leaving us with no alternative for internet service. Regrettably, I've reached a point where I've ceased reporting shorter outages as I find their empty apologies to be patronizing. Unless my concerns are resolved within a reasonable timeframe, I may be left with no choice but to explore alternative options, including taking this issue to various social media platforms and news/media outlets. My foremost objective is straightforward: to receive the reliable internet connection that I'm paying for. I've made numerous attempts to communicate with Cool Ideas, only to be met with ongoing frustration and disappointment. Even shorter outages, which I've chosen to endure in silence due to the lack of effective responses, continue to disrupt my daily life. I am posting this review with the sincere hope that Cool Ideas takes immediate and effective action to address this persistent issue. By sharing my experience, I aim to raise awareness among other consumers in our area regarding the challenges we face due to the lack of viable alternatives. Together, we can advocate for a resolution to this situation.
264 replies
32 months ago
Ongoing Internet Issues with Cool Ideas - Urgent Resolution Needed!
I am writing this review to express my profound frustration with the persistent internet connectivity problems I've endured as a Cool Ideas customer for the past six months. These issues have compelled me to share my experience with fellow consumers. In summary: Despite lodging numerous complaints, my internet connectivity problems remain unaddressed. Cool Ideas' responses have been consistently disappointing, offering only generic apologies and vague assurances without delivering real solutions. The situation is further aggravated by the fact that Vuma is the exclusive backbone fiber provider in our area, leaving us with no alternative for internet service. Regrettably, I've reached a point where I've ceased reporting shorter outages as I find their empty apologies to be patronizing. Unless my concerns are resolved within a reasonable timeframe, I may be left with no choice but to explore alternative options, including taking this issue to various social media platforms and news/media outlets. My foremost objective is straightforward: to receive the reliable internet connection that I'm paying for. I've made numerous attempts to communicate with Cool Ideas, only to be met with ongoing frustration and disappointment. Even shorter outages, which I've chosen to endure in silence due to the lack of effective responses, continue to disrupt my daily life. I am posting this review with the sincere hope that Cool Ideas takes immediate and effective action to address this persistent issue. By sharing my experience, I aim to raise awareness among other consumers in our area regarding the challenges we face due to the lack of viable alternatives. Together, we can advocate for a resolution to this situation.
264 replies
32 months ago
Ongoing Internet Issues with Cool Ideas - Urgent Resolution Needed!
I am writing this review to express my extreme frustration with the ongoing internet connectivity problems I've been experiencing as a customer of Cool Ideas. These issues have persisted for the past six months, and I'm compelled to share my experience with fellow consumers. Summary: Despite numerous complaints, my internet connectivity issues remain unresolved. The responses from Cool Ideas have been inadequate, with generic apologies and vague promises but no real solutions. Adding to the frustration, Vuma is the only backbone fiber provider in our area, leaving us with no alternative for internet service. The situation has reached a point where I've stopped complaining about shorter outages, as I feel patronized by their empty apologies. If my concerns are not resolved within a reasonable timeframe, I may be left with no choice but to explore alternative options, including taking this issue to all social media platforms and news/media outlets. I want to emphasize that my primary goal is to get a reliable internet connection that I'm paying for. I've reached out to Cool Ideas numerous times, and I've been met with frustration and disappointment each time. Shorter outages, which I've decided to endure silently due to the lack of effective responses, are still a significant inconvenience. I am posting this review here in the hope that Cool Ideas takes immediate and effective action to address this ongoing issue. I hope that by sharing my experience, other consumers in our area are made aware of the challenges we face due to the lack of alternatives and can join in pushing for a resolution.
0 replies
35 months ago
an amazing experience
My wife and I had such an amazing experience with the birth of our son, nursing staff are amazing expcially Nomti night nurse, hospital is clean food is good and the icing on the cake literally was they even took the time to send a ****in to my wife as it was her birthday the day after he was born
0 replies
39 months ago
UNACCEPTABLE SERVICE ref:1555371
After multiple calls to support on Friday and getting no callback of reference, i called again today to find that advances support closed ticket with no fault found This is not the case and is not client side as I had to prove it to the chap i called this am , as they convinced it is not them ......PEOPLE CHECK PROPERLY OR CALL ME ILL SHOW YOU IT IS !!!!!! they have yet to bother to call, this is unacceptable service from a service provider ref:1555371
56 replies
65 months ago
Delivery service sucks
Delivery service sucks hirsch meadowdale Pamela promised before 12 delivery and been hanging around all day Got 9am call to say its on its way but by 12 I called driver who basically said the reps write cheques their asses can't cash He then said it will be by me at 3pm ....well at 3pm I called again to be informed he is on his fing way to springs to fetch my fing dishwasher How the f is this morning delivery!!!!
0 replies
69 months ago
no response
Id hate to see what would happen if i had an issue with my line i have sent 3 requests on their ticket system to upgrade my fiber line and all they do is send a mail saying someone will attend to the me .....3 days late no response to original request this is unacceptable
159 replies
Review Distribution
5 Star
4 (20%)
4 Star
1 (5%)
3 Star
1 (5%)
2 Star
1 (5%)
1 Star
13 (65%)