RC
Roddy C
Active since Nov 2011
6
Reviews
0
Industries
Reviews
6 reviews7 months ago
Disgusted and disappointed at OOBA Insure! Stay away.
I am extremely disappointed with the service I have received from Ooba Insure regarding my recent claim. I submitted a claim for my power backup system, only to be told by CLC that it was rejected due to a supposed power surge. This is completely unfounded – we have had no power surge or loadshedding, and all of our electronics are properly protected. When I contacted the call centre to question this, the consultant brushed me off in a dismissive and unhelpful manner. After insuring my property with Ooba for close to 10 years, I expected far better treatment, empathy, and support. Instead, I was met with indifference and a complete lack of accountability. This experience has left me with no confidence in Ooba Insure. If this is how claims are handled, then the value of their cover is highly questionable. I strongly advise anyone considering Ooba Insure to stay away – when you need them most, they will not be there for you.
53 replies
23 months ago
Webafrica is a pathetic ISP. Stay very far away.
From May 19, 2024, to today, May 30, 2024, my internet has been completely down, and the customer service has been utterly appalling. Despite my persistent efforts to resolve the issue, Webafrica and Vumatel continue to pass the blame back and forth, leaving me without internet access. Today, Vumatel replaced the fibre box at my premises, but Webafrica still insists the problem lies with Vumatel. This has been the case from the very beginning, and I have lost count of how many times I have reset the router and troubleshooted with their agents on WhatsApp. My work requires a significant amount of data, and I have been hemorrhaging money on mobile data due to this prolonged outage. What is even more infuriating is that no one from Webafrica has proactively reached out to provide updates or solutions. Instead, I am forced to chase them for information and resolution. I strongly advise staying far away from this ISP. Their support is non-existent, hiding behind WhatsApp and offering no real assistance.
0 replies
23 months ago
Unresolved Issues and Poor Customer Service from WebuyCars
My experience with WebuyCars has been nothing but distasteful, frustrating, and frankly quite disturbing. I purchased a vehicle from the Cape Town branch in January 2024, which came with the Golden Dekra Report Sticker, indicating no identified roadworthy issues and assured to pass a roadworthy test. However, within two days, the vehicle began emitting a heavy amount of smoke. Over the next several weeks, I had to repeatedly deliver the vehicle or have it collected to their approved garages under warranty, but the issue remained unresolved. Frustrated, I decided to cancel the deal with WebuyCars in March. As of now, the cancellation process has not been concluded. Despite leaving numerous messages for Amanda in their customer care department, I have received no response. This unresolved cancellation is causing me significant financial strain, as I need the refunded funds to purchase another vehicle. The lack of a speedy resolution or care from WebuyCars is unacceptable and there is simply no duty of care. Be wary.
106 replies
48 months ago
Not such a Noble Experiment. Stay clear.
We visited the noble experiment at the prison break market for mothers day. Before we sat down we specifically asked if we could buy drinks from outside as they had run out. The establishment gave us the go-ahead and we proceeded to sit down. It turned into not such a great afternoon as after we'd settled down and ordered pizzas from the noble experiment as we had been advised to do we were very specifically targeted by the owner and told to vacate her restaurant as we could not bring in those drinks. We were a bit shocked as other people had drinks and food from other places. She mentioned that all the other people in that place were her friends and only there were allowed to bring food/drinks. She was rude, hostile and quite a disturbing individual. Patrons sitting next to us were also taken aback at her approach and choice of words. My advice is to stay well clear of The Noble Experiment.
0 replies
111 months ago
Horrible experience with a claim
<p>There was a big thunderstorm On Wednesday 1 March which nailed a number of things in my household. Thursday morning I submitted a claim only for the equipment to be collected on the Monday for assessment. Tuesday I was told that we would need to come to the property to do a full contents assessment which I don't have a problem with BUT at no point was I told that this had a direct bearing on my claim. In my mind reviewing entire household contents should be done when one signs up, not when a claim is initiated. Because of schedules the assessor can only now come to the property on the Monday which will be more than 10 days since I submitted my initial claim. I have been a loyal customer for years with Discovery and expect better service but this has been so frustrating and disappointing.</p>
0 replies
111 months ago
Horrible experience with a claim
<p>There was a big thunderstorm On Wednesday 1 March which nailed a number of things in my household. Thursday morning I submitted a claim only for the equipment to be collected on the Monday for assessment. Tuesday I was told that we would need to come to the property to do a full contents assessment which I don't have a problem with BUT at no point was I told that this had a direct bearing on my claim. In my mind reviewing entire household contents should be done when one signs up, not when a claim is initiated. Because of schedules the assessor can only now come to the property on the Monday which will be more than 10 days since I submitted my initial claim. I have been a loyal customer for years with Discovery and expect better service but this has been so frustrating and disappointing.</p>
56 replies
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