MA
Marilize A
Active since Nov 2011
8
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0
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Reviews
8 reviews8 months ago
Please remove my debt review status. My debt has been paid almost 8 years ago.
I paid my debt in 2019, unfortunately I didn't realise there is a Debt review flag against my name. I reached out to the company and together we got the paid up letters. I now have my clearance certificate. Speaking to a "coach" from JustMoney made me angry because they only update their database once a month so now I have to wait longer to be clear. Clearscore could update their database within 30 minutes and send me a new report so why must I wait for something to be cleared. I am no longer on debt counseling and would like that to reflect immediately and not 21 days.
55 replies
17 months ago
Complaint to be filed
I don't have airtime to call and no email to get hold of management
0 replies
120 months ago
I want my money back
<p>Good day.</p> <p> </p> <p>I have to accounts with FNB. 1 went into arrears, and i set up a payment plan that went off every month like clockwork. On the 25th of May, I noticed that R250 was transferred out of my current account into the account I'm paying off, which i did not authorise. I went into the bank and was told this was a manual transfer done by the credit department by a man named Marcelino. He was sent an e-mail by the consultant to say why it was done and to reverse the money. Until today, 03 June 2016, no feedback was received. Ontop of that R250, a R50 service fee was charged. On top of that, on the 9th of May, R51 was charged to that account for a letter. I never skipped payments. I contacted the Fraud department, they must now escalate and dont know how long it will take. Seriously? After 40 minutes of phoning around, no one can help? but within seconds my money was taken? Is that fair? I want my money back.</p>
53 replies
124 months ago
Payments Made and reversed. DSTV switched off
Good Day<br> <br> I was outstanding an amount and paid it up in December 2015.<br> The payment was received by Multichoice and reflected on my statement.<br> Every month I make a payment via PayU. Payments always received by Multichoice.<br> I even sent a proof of payment for last month's payment because it wasnt reflecting on myDSTV app.<br> I spoke to Ntombi Bam and e-mailed it to her which she received. i also spoek to Lerato 3 days later when it was switched off again.<br> This morning the DTSV was again switched. They say they cannot allocate the payment which i do not understand cause according to my knowledge, when i made the payment from the app it has the customer number as reference and is allocated immediately cause my Balance is immediately updated for the next pay day.<br> <br> I want my DSTV to be switched on immediately. its madness that i have to go through this everytime.
75 replies
128 months ago
Paymemts not Reflecting
Hi.<br> <br> Since December last year I have been paying via the Payu option which o registered for. A few months into the new year, the payments don't reflect anymore.then in May it reflects again. I phone in every month to be reconnected and send my proof of payment to payments@multichoice and now it must be sent to enquiries which I get no feedback from. I spoke to a consultant earlier and she said I must send again, she will escalate it, which the other consultants did as well. no one phones me back or replies to my email. apparently I am charged at times for 2 decoders as well. a debit has been loaded for a bank I do not bank with. now the balance is R6 100. I can't be reconnected cause of this and I think it's so unfair that I must be given the go around while they get my money every month of the 25th. I don't get my statements as well.
75 replies
131 months ago
Blue Card Renewal
I was in arrears with African Bank for quite some time.I paid all outstanding monies and was told once that amount is settled i can get a new card.Upon full payment, i went to a branch and requested a new card.I was told i need a copy of my ID and proof of address, which i gave.I was told by the consultant that i will get an sms within 48 hours. I did not receive this.I went back to the branch and was told they won't allow me to do this.I e-mail the debt collections department, explained to them what has taken place thus far. Provided them with my ID number as well so that they can check into my account. I received an e-mail from them saying i must go to my nearest branch for a replacement card. I phoned the department and spoke to Mava,he informed that i have an all clear on my account and that i must go and get a new card.<br> I spoke to a consultant at a branch, he then informed me that because a 3rd party was involved in this account , my account would now be closed.<br> I informed him that i do not want the account closed, i want to continue with the account and would like a new card. I would like the option to keep my account. I have been running around with this for a month now
75 replies
132 months ago
Debit Order
Good Day<br> <br> I took out a dongle contract with Mweb.<br> My account has gone into arrears. This morning i wake to discover that R1863 was debited off my account from the R2000 that i have left.<br> I phoned this morning to ask for a reversal cause that is my last money. I am willing to make a payment arrangement for the next 3 months to pay off the outstanding balance to get my account up to date because there is a whole month ahead and i can't get through that with just under R200.00. I even asked for my account to be suspended but was told nothing can be done. it is what it is. I would not have made the phone call if i had enough money left to go through the month. I understand that i am in arrears.<br> Yes, i should have made the call sooner to make arrangements but I didnt expect this to happen.
76 replies
136 months ago
Debit Order Taken without approval
Good day<br> <br> R1000.00 was taken out of my account without my approval. I dailed the 0113712046 provided but no answer.<br> They say its for unpaid loans which I do not understand. I think whether any person pays or not, should the bank not inform the client? Should a phone call not be made? Yes I have a loan with FNB, but a debit order goes off every month towards the loan. So whats your excuse? I have seen 4 complaints so far with this exact same issue.<br> Please have this money reversed back into my account. If the installment is too low, contact me to discuss it and find out how it will suit my pocket.
77 replies
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