SG
Stuart G
Active since Dec 2011
40
Reviews
0
Industries
Reviews
40 reviews7 months ago
Webafrica usless service and support
Webafrica do not have a functional call center and have a bad service offering. and I have placed several calls today as well as call the sales department that said they will get the service department to call me. I have a 200 MB line that is only running at 27 Mb. This happens a lot. I am changing as I would rather pay more with a service than have these useless people mess me around all the time
0 replies
7 months ago
MTN issuing *****ulent invoices on a cancelled contract
My contract was cancelled due to potential immigration and confirmed cancelled in June,however I am still getting invoices.I have asked the question specifically to why I am getting invoices and all they say it is confirmed but no answer to why I am still getting invoices.This is unprofessional and ******* and *****ulent to issue invoices on a confirmed cancelled contract.
0 replies
10 months ago
Virgin Active Vitality points system system does not work.
I have had it with these useless people. We have been trying to get Virgin active to sort out why my wife's visits to the gym are not updating on the app and on Vitality. As a result with no visits she is paying a premium for the gym with no visits ad her vitality has zero contribution from the gym. In addition she flies weekly for her business and she gets zero contribution from Virgin Active for flight discounts and all the other Vitality benefits as a result.Every time I call I get put through to another department and this happens a few times until I don't go through and the call drops and I have to start all over. Who is going to pay for all the extra costs due to the system not working. Mine works but my wife's does not. At the moment we are trying to get printouts to add it in manually, what a joke.
0 replies
13 months ago
Standard bank does not take action when possible 'fraud' is reported
<div>So Standard bank is still not responding to possible 'fraudulent' activity due to SMS notifications received.I have had multiple complaints and it is clear they just don't care or respond. I don't know why anyone banks with them</div>
371 replies
13 months ago
The worst service VW has no spares in South Africa.
My wife’s company has a VW Caddy under a maintenance plan it was purchased as it is meant to be reliable. Besides the bad service and lengthy repair on the clutch replacement some weeks ago my wife had to hire a similar vehicle for over a week for a simple clutch replacement which should take a day or two tops from VW. Now the gearbox stopped working the vehicle. This in itself is a bad advert for a transporter. VW do not have any gearbox spares in South Africa and it is going to take 4 to 6 weeks to get parts in from Germany, apparently and then repair the vehicle which has already been in the service bay for days. Now first of all this is lies and ******* I know many multinationals that get spares in daily and weekly not one and a half months. Second besides the high costs of having to hire a vehicle for the extended slow repair times in the last repair they are refusing to provide any form of support for my wife's company in the form of a suitably equivalent courtesy vehicle, all as a result because of their poor service and lack of spare parts. I am currently sending complaints to head office but suspect it will be the same as last time. Oh what I failed to mention the problem service center is Hillcrest in KZN and all they do is refer you to the customer care line which cannot help and do not care. I am however the eternal optimist and maybe by some miracle head-office can speed up the issue of lack of spares and provide a courtesy vehicle solution. Watch this space
0 replies
14 months ago
Standard bank still does not take 'fraud' seriously and does not respond
<div>So I am still waiting despite mt previous bad report for Standard bank to Get hold of me. Now I am getting notifications to RIKA or that persons account will be shut down. (from a Russian site and still Standard Bank to not give a damn) No wonder people are moving away from Standard Bank I know of 3 already</div>
56 replies
14 months ago
Standard Bank says they cannot help (Bad Service)
<div>So I have been receiving SMS's from someone else's account at Standard Bank my son in law has also been receiving them for some time now. Neither of us bank with standard bank. This is one of the actions ******* and *****sters do they change the sms number of an account so the account owner does not get the sms, and they use the account at will. I have spoken to Standard Bank 3 ***** department 3 times and all they do is blame Vodacom and say they can do nothing. Then a close friend of mine has had his business account emptied and he banks with standard bank and he got no sms for any of the transactions. So unfortunately he is a real victim. Personally I will never bank with standard bank because of their bad attitude and lack of concern around potential *****. I do however encourage everyone with a standard bank account to check and make sure the phone number attached to their account is still correct so you do not fall prey to this type of crime</div>
354 replies
15 months ago
SAA don't give a damn about their customers
I am still waiting for SAA to resolve a long standing issue and they are refusing to respond.Typical of a useless disfunctional government department anyone surprised
0 replies
15 months ago
MTN is a thieving company,they ***** e- wallet money
MTN has deactivated a cell number and ****** the e-wallet money. This issue and query has been ongoing since the beginning of January. Our helper has a cell number to which wages are transferred. Wages were transferred for December 2024 and on the day the helper wanted to withdraw she discovered her sim was deactivated. We got a poor excuse that the sim had not been used for a few days so it was disconnected. This is a lie as we use it daily for data and communication on whatsapp and I personally placed calls to her on DECEMBER 14 and Whatsapp data communications almost every day on whatsapps groups. By deactivating the number MTN has ****** the money as it has not been returned to us and or helper cannot access the funds I have tried every avenue to head office and it is like the company does not exist.The customer care says there is nothing they can do. This is a very serious issue and I recommend anyone to refrain from using MTN for e-wallet transfers
212 replies
Review Distribution
5 Star
1 (2.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (12.5%)
1 Star
34 (85%)