GE
Gert E
Active since Jan 2012
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
Temu Process and associated logistics
Initially I was impressed with the logistics of Temu. However after purchasing a variety of items I realised that not all items are of good quality. Recently I was supposed to have won 8 free items after being a faithful customer and after selecting friends to join me in using Temu. To my knowledge I ordered the 8 items and then Buffallo logistics asked for R135.76 to be paid for shipping etc. Temu indicated to me that they find no evidence of this order and could not solve the matter.
56 replies
18 months ago
Body damage repairs on both Nissan NP 200s
My two NP 200s went in for minor damage repairs at Contact Panel Beaters in Noordhoek. The damage was repaired satisfactorily and any issues or concerns raisef by me after the fact was addressed promptly. I was constantly updated regarded the progress on my vehicles. The staff were friendly and knowledgeable. I did however point out to them that the cleaning of the vehicles could be a process for improvement
0 replies
18 months ago
Vehicle accident claim and motorcycle tow in.
Recently the unforseen happened when both my NP 200s were damaged by irresponsible and reckless individuals. Both vehicles needed panel beating. Outsurance swiftly appointed a panel shop close to me and kept me up to date on the progress. Furthermore my brothers motorcycle had to be uplifted and transported to a bike shop for a fault diagnosis. The outsurance assistant was friendly, knowledgeable and helpful.
53 replies
19 months ago
An online damage ass...
An online damage assessment was carrìed out and a pabel beater close to me was appointed
53 replies
22 months ago
Client service
How shall I start this topic? Customer service! My experience with South Motorcycles, previously Suzuki South in Wynberg. I've puchased 4 SYM scooters from them over the past couple of years.... The latest being another Maxsym 600i. Within a week after buying the bike I reported a mechanical noise and that the bike used oil. They told me to monitor it and keep them up to date. I've done this over a period of time with information re oil used vs kms driven. At one stage their snr mechanic cut off the oil breather pipe saying that it was ruptured by exhaust heat. Long story short is, they now say that there is no paper trail of the record and interaction between them and me since i've bought the bike. Today I had to pay them R650 to tell me there is something wrong ie compression is low. I suspected that. Now their trump card is the fact that the bike was not serviced by them. The fact remains is that they sold me a faulty bike and now did everything in their power to claim no responsibility. And don't let them con you by saying if you refer someone to them they will pay you a fee. The 3 bikes they sold to people I referred to them is evidence of that broken promise /sales pitch. Anybody can sell a good product but after sales service is key!! And to make it worse.... they have not replaced the breather pipe they cut off during my previous visit when I reported the problem and the oil was not even topped up. This is the lowest sneakiest form of service I ever received from a car or motorcycle dealer. And the salesman did not even say a word to the principal dealer regarding all the visits I paid to them with this problem. They obviously planned the whole deceipt this morning when I phoned to querie the progress on the bike, and furthermore, the invoice was made out to the wrong motorcycle.... complete incompetence!!!
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
2 (40%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
1 (20%)