DW
Dave W
Active since Jan 2012
4
Reviews
0
Industries
Reviews
4 reviews31 months ago
Takealot Kenwood Vacumn Cleaner sale
Purchased a Kenwood Vacumn Cleaner which gave troubled the 2nd time we used it. Logged a return. Was told the Upholstery Brush not in box. Problem is it was never in the box as per 3 other websites that sell the very same vacumn cleaner, it is not in the box. Takealot description of what is in the box is incorrecr. Cannot get through to the Call Centre and mails to takealot under "Contact Us" do not work. Have asked them to check other stock they may have. No one replying to emails sent. So now what do we do?????
0 replies
72 months ago
Game Online
Purchased a TV on 6 April but due to deliveries in the immediate future, phone the online support who stated the order would be cancelled and refund within 7 days. Phoned again a week later as still no order cancellation. The response was they are waiting to Head Office to authorize this. How long does it take Head Office to simply cancel an order. Person I spoke to was very apologetic. Unfortunately that does help me. What has happened to Game Online service??????
0 replies
127 months ago
Buffet disaster
Booked a big table for 16 people for the buffet for 7pm. The food in the Chinese buffet was cold. After about 45min there was almost no sushi dishes on the belt going round. The 2 trays normally prepared with various sushi pieces was non existant and never refilled (Chinese as well). By 8pm there was probably 5 dishes going around on the belt. Unfortunately I had no means of taking a photo as proof. Patrons were getting up and looking for both Chinese and sushi but none appeared. As we have been going to this branch since it opened, we found this situation very strange as our group normally has the buffet and there is always plenty to go around. Due to there being no food, it did not take long for the restaurant to empty.
0 replies
127 months ago
Non communication to email
Mail was sent to Tony Clarke & Martine Ralfe on 4 October 2015 with regards to the Section Number error at The Breede River Lodge (as requested by Martine). To date no communication has been received. Phoned reception at head office on the 21 October only to be told that Martine and Tony had been away for the last 2 days and would pass on the message to make contact. Due to the Rawson agent inserting the incorrect Section Number on all documents, my neighbour and I have had to do a Rectification on the two properties resulting in additional costs of R12 757.19. It is common knowledge that all agents pay a monthly figure into a Fidelity Fund to cover such or any other errors. As Rawson's benefitted from my purchase in 2010, I see fair that they should cover the additional costs incurred. By simply not communicating will not solve this issue.
75 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
2 (50%)
1 Star
2 (50%)