PA
peninnah A
Active since Feb 2012
9
Reviews
0
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Reviews
9 reviews47 months ago
Mobiles plus aggravation
Called me on 20March still not received any phone although the deal appeared to be finalized telephonically. Hope they don't deliver it after reading the reviews I will certainly not take possession of the phone
0 replies
62 months ago
Fresh Fellas Johannesburg Rd. Bramley
Went to Fresh Fellas this morning and selected my produce. When it came time to pay, my credit card would not go through, despite my having sufficient funds in my account. It would seem Nedbank have done it again. They stopped the wrong card! Shout out though to Joe at Fresh Fellas who insisted I take my goods, sort out my problem with the bank and come back when I can to settle the account. I have never been there before so it was tremendously accommodating and trusting of him. Thank you Joe!!:)
0 replies
63 months ago
Nedbank
Oh Lordy. Nedbank again! On 9th February I tried to draw money from a Nedbank ATM. Before the money could be dispensed my card was swallowed up by said machine. "Oops!" it said," Something went wrong please try again", how could I - no card. I went first thing the following morning to order another card. Was notified a few days later the card was at Norwood Mall branch for collection. Arrived to collect it only to be told I couldn't they were offline. How did folk do this in the years bc (before computers). Went to collect it again today. After waiting in line for 20mins with all of 3 folk ahead of me (the wait is standard procedure nowadays - they are trying to make it as unpleasant as possible in order that folk do most transactions online). Sifundo told me sorry no card it has been sent back as it has been at the branch longer than 30 days! Do the math Sifundo. When I asked him what date it was ordered on he couldn't tell me - it doesn't show he said. I had to re order my card. I am currently without a vehicle so each time I go to the bank I have to Uber. I have just received an sms telling me that my Mastercard was replaced and that the PIN will stay the same. I have my original Mastercard safely in my purse. It was the AMEX I ordered, and I was very explicit to Sifundo that it was the AMEX - Something that should have been on record if my card was actually ordered by Norwood Nedbank in the first place. To add insult to injury I was informed by the branch when I ordered said card that I would be charged well over R100.00 for ordering a new card - when it was swallowed up by the ATM? The inconvenience I have endured apparently is of no consequence I still have to pay for it!
0 replies
82 months ago
Noa Kinstler Attorney
Purchased a property last year and the seller requested Noa Kinstler Attorney do the transfer. Took occupation of the property on 15 December 2018, transfer finally went through on 13 June 2019. We still await the remainder of the monies due to us more than a month later, despite assurances it will be done along with a million excuses, as was the case while awaiting transfer. Would rather not purchase a property in future than have Noa Kinstler do the transfer. Just not worth the aggravation
53 replies
114 months ago
top carpets let down
<p>We were one of the many homes that suffered loss during the storms that hit Johannesburg a few weeks back. Our home loan insurance company sent Top Carpets to instal new carpets. On installation day the staff seemed not altogether prepared and had to use our rubbish bags - the entire roll, and broom. They also used our bathroom and broke the flushing handle. At the end of the day, the last room that they laid carpets in was left with only some of the furniture replaced. All this would be minor irritations and not worthy of complaint, had they not left with my husband's Guess titanium watch which he had put away in his cupboard for safekeeping. When we phoned to notify the management what had occurred we were told it was impossible it could be the Top Carpet staff as they had been with the Company since 1089 and something like this had never previously happened - one staff member told my husband he had been employed for three years by Top Carpets, and considering we have no staff or outside folk entering our home it could not have possibly been anyone else. All this after SA Homeloans had mentioned to my husband how high their quote was.</p>
112 replies
114 months ago
top carpets let down
<p>We were one of the many homes that suffered loss during the storms that hit Johannesburg a few weeks back. Our home loan insurance company sent Top Carpets to instal new carpets. On installation day the staff seemed not altogether prepared and had to use our rubbish bags - the entire roll, and broom. They also used our bathroom and broke the flushing handle. At the end of the day, the last room that they laid carpets in was left with only some of the furniture replaced. All this would be minor irritations and not worthy of complaint, had they not left with my husband's Guess titanium watch which he had put away in his cupboard for safekeeping. When we phoned to notify the management what had occurred we were told it was impossible it could be the Top Carpet staff as they had been with the Company since 1089 and something like this had never previously happened - one staff member told my husband he had been employed for three years by Top Carpets, and considering we have no staff or outside folk entering our home it could not have possibly been anyone else. All this after SA Homeloans had mentioned to my husband how high their quote was.</p>
56 replies
127 months ago
payment of claim
After two years of being a member of One Pet, I submitted a claim for emergency vet treatment for my dog. The claim came to R2774.43. the claim was submitted on 17 June 2015. I was finally paid out on 28 October 2015 - the amount settled by One Pet - R970.00 even though I was assured on a number of occasions by call centre staff that payouts were only less 10% for admin. No explanation as why the tremendous discrepancy, no covering letter or request for further info from the vet if required.
75 replies
128 months ago
misleading advertising
Since 10 October my daughter has been receiving daily sms' telling her that if she upgrades to an LTE device she will receive 30 gigabytes of data divided into 10gbs x 3. It was specified that this offer was valid until the end of October. On 18 October we upgraded my daughter's contract. No data came through and my daughter was left to make daily calls to MTN asking when the data would come through. On Wednesday she was told that it would come through within the next 72hrs. Yesterday she spoke to Sibusilo who said it had not been loaded, he had done so and it would come through shortly. It did but in one bundle of 30 gigabytes valid for one month! We were then told by mosholadi that the deal had been changed on the 19 October to 30gb' valid for one month. This is misleading advertising to say the least. It was specified in every sms my daughter received that the data would come through in bundles of 10bg's and therefore this is how it should be - a deal cannot just be altered because it doesn't suit the service provider if something else has been promised.
75 replies
128 months ago
one pet
I have been a member of One Pet for two years and until June this year had no need to submit any claim. My dog took ill in June of this year. I submitted one claim for her vet check and one claim for her hospitalization. I was reimbursed for the hospitalization, but I am still waiting for reimbursement for the vet check. I have made numerous phone calls, resubmitted countless times and by the last telephone query the gent I spoke to only seemed to have one claim on his record (the wrong one!). Staff members at the call centre don't seem to know how to deal with queries - no feedback at all. I have now cancelled my policy as it would seem it would be more worth my while not to mention much less aggravating to put the money away monthly in my own account.
75 replies
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3 (33.333333333333336%)
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5 (55.55555555555556%)