WE
Wulf E
Active since Feb 2012
44
Reviews
0
Industries
Reviews
44 reviews2 months ago
Refund still not received. Cannot follow up or escalate.
During the Jan 2026 floods my bookings could be changed to other available camps, for which I was entitled to a refund. Since I submitted a refund request on 5Feb (with all required documents), SANParks have marked my request as resolved, but I have not received a refund. There is no response to my email or calls.
53 replies
9 months ago
VFS Global Helpdesk is totally UNHELPFUL
On 1 Jul 25, I submitted a Schengen visa application at VFS global cape town for a visit to Netherlands. I only need the visa to enter the Netherlands on 5 Sep, but am departing for a prior trip to the USA on 29 July. On application I was warned of visa processing delays of 30 – 45 days, which is too late for my flight to the USA. If there is no clarity on getting my passport in time, I must withdrawing the visa application closer to the time. So I needed to enquire from the helpdesk the process (forms, timing, etc) to get my passport back. Sadly I got no helpful answer. Responses to my emails showed they hadn't bothered reading my mail. Calling the helpdesk number only offered selection options, none of which answer my question.
0 replies
10 months ago
High quality wooden deck
I recently had a wooden deck installed at my home patio. I was very impressed with Ian Harris's professional conduct and competent craftsmanship, from initial discussion to quote to installation (even though we made him wait before deciding). The installation was done well, and we are very happy with this beautiful extension to our patio.
0 replies
12 months ago
- Son-in-law lives in NZ but cannot make payment from his SA Standard Bank accounts
- Son-in-law lives in NZ but cannot make payment from his SA Standard Bank accounts. - When trying to make an international payment it shows his NZ address but requires a Province, The NZ province (Auckland) is missing for Home Address. The postal address is wrong as that is their old Pretoria address. The home and postal address should be the same. He spent ages on the phone with them previously trying to change this. - My prestige banker corrected the addresses but problem persists. - Has been on line to international number for 1.5 hours already.
58 replies
14 months ago
PAINFULLY SLOW action on simple laptop repair
On 17 Jan I paid for part for a Dell laptop screen repair to be ordered, with a 4-6 week delivery promised. On 27 Feb the part arrived, but was sent back to Jhb because it was faulty, I was promised a quick delivery. but I'm still waiting
56 replies
16 months ago
Treated as 2nd class, NOT Prestige, client
I have been a bank client since the 1970s. On Tue 10 Dec I spoke to Garth at the Helderberg branch, about upgrading to Prestige banking. He promised to email information on benefits and fees. When there was no response after a week or so, I left a message at the branch for Garth to please call me - again without response. Several "please call me" request on the bank Prestige banking website also produced no response. Since it is pointless to call the service centre number with it endless queues, I must resort to this channel to get an answer, wondering if the bank is actually interested.
224 replies
18 months ago
Cannot switch service to new address
A month ago I asked to switch my connection from an old address to a new new one, as on 31 October. Now they will cancel the old service but have made zero progress on the new one. The WhatsApp chat line is the only way to talk to an agent, but they just don't understand my problem. I'm very tempted to choose another ISP.
0 replies
19 months ago
Shell V+ Credit Not available
Could not use my V-Plus credit to buy petrol this morning. No SMS sent to my number. Again when trying to see balance online, no SMS!!
0 replies
22 months ago
Cannot convert accidental budget purchase to straight
For a recent grocery purchase at Checkers the cashier accidentally marked the R500 transaction as Budget, not Straight. I never use the budget facility, and find myself stuck with something I hadn't wanted. Now I cannot find a way to convert this purchase to straight. Please help.
212 replies
22 months ago
Bank refuses to close bank account
I tried to close my son's dormant account (where I have Power of Attorney) after he had emigrated to the US some time ago, only to find out that admin charges had accumulated to R2k over to the years. After settling the "debt", I again tried to close the account. Then the branch staff wouldn't close the account, as they couldn't find the POA document. I was promised a telephonic response, but am still waiting. I believe this is Nedbank's problem, not mine, and the bank should not hide behind their bureaucratic rules. My son could have done nothing, but went out of his way to settle the debt. If Nedbank refuses to close the account now, I will suggest to my son to do nothing further.
53 replies
Review Distribution
5 Star
6 (13.636363636363637%)
4 Star
0 (0%)
3 Star
1 (2.272727272727273%)
2 Star
16 (36.36363636363637%)
1 Star
21 (47.72727272727273%)