SS
Samantha S
Active since Mar 2012
20
Reviews
0
Industries
Reviews
20 reviews4 months ago
FOOD*****S DOES NOT BOTHER WITH COMPLAINTS RESOLUTION
If I could give a 0 rating this would apply to how Food*****s deals with complaints. 1 month later & no feedback to my initial complaint sent via Hellopeter.. Lack of customer care - ZERO
212 replies
5 months ago
Disappointing Promo
Extremely disappointed at Food*****s. I have collected stickers and have checked stores for the past 3 weeks. Theres no stock of the pans No contingency plans? Why have the promo if you don't have stock
212 replies
5 months ago
Third Party Claim resolved with ease
Hi. I logged a 3rd party claim with Miway . Kubeshnee Naidoo assisted me and the claim was resolved. Thank you for taking care of this for me I really appreciate it It was my first ever claim and painless My only suggestion to the team is to perhaps include some sort out updates in between during the. process Otherwise a very good experience and I am a grateful client
71 replies
9 months ago
FirstRand emails unread & reception does not take messages
I sent an email to investor.relations@firstrand on 07/07/2025 To date I have not received any acknowledgment or any sort The reception at First Rand is not helpful , first of all its very unprofessional, its loud etc. They cannot take messages & request anyone to call back - its the first I have heard of this I was referred to FirstRand regarding a query but if I cannot get any any response. whats the point
0 replies
12 months ago
Continuous Signal Issues
I have been experiencing signal issues from Feb this year. I don't receive incoming calls nor can I make outgoing calls. The signal drops or is almost non-existent. I am tired of Vodacom & their countless issues I note other customers throughout SA are also experiencing similar issues with no resolution.... Please advise whats the issue as this is really ridiculous
117 replies
18 months ago
Fly. Cool NOT cool
Our family has sent proof of payment to Kayla almost 3 months back.. We still don't have wifi set up. How can it take so long amd why does Kayla provide promises that cannot be kept.. Its either that or no reply.. All false advertising and you're sitting with our money Absolutely terrible service.
159 replies
24 months ago
DELAY WITH REPAIR & UNABLE TO SPEAK TO ANYONE - PARTSERVE WARRANTIES JHB
We booked a laptop repair via a 3rd party a week & a half ago I have a job ref & have been trying to get updates without any success. Getting a hold of the warranty team or a manager is almost impossible. You guys are authorized Lenovo agents! How is it that we can go 10 days & still no concrete feedback on a repair. I note many other customers have indicated the same thing... How are you guys still agents?? You surely have an SLA. We were advised repairs take approx 4 days. Kindly call me as I have received no guy from supposed escalation of queries
53 replies
24 months ago
UNABLE TO TAKE UP DATA CONTRACT & PRE-PAID NUMBER AT PRELEGAL - MAKE IT MAKE SENSE
I previously held a data contract and upon expiry of contract converted my number back to prepaid. All amounts for the contract were debited by Vodacom. I have proof of cancellation liaison on email with Vodacom. I called yesterday as I wanted to take up a data contract on the existing number. After a few calls I eventually go to Celeste at Sales. She just advised that my acc is at pre-legal due to non-payment... How is this even possible, when all amounts previously linked to the old data contract were collected via debit order by Vodacom & my number is CURRENTLY on pre-paid. I called Vodacom yet again yesterday and the consultant tried to put me through to the dept who had left for the day. i have yet to receive a call back. I just want to take up a data contract but yesterdays interaction is making me wonder why! Refer this query to someone who can assist as I am tired of talking to numerous people about something which SHOULD be quite simple but is becoming very frustrating
106 replies
36 months ago
I just incepted a new policy and for some reason I received a cancelation notification
I just incepted a new policy and for some reason I received a cancelation notification. Siyabonga (via whatsapp chat) and Tebogo via call were very helpful. Miways whatsapp function is good
53 replies
36 months ago
No Feedback
There has been no further feedback on my review from last week I sent messages - did you listen to the consultant call with me... The retention dept unfortunately does not seem to care if customers leave What is the process to cancel?
53 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
16 (80%)