EE
Eezy E
Active since Mar 2012
129
Reviews
0
Industries
Reviews
129 reviews4 months ago
Do not trust discovery medial products
I took up Discovery Flexicare and visited a detist on their network list. It's the first tooth extraction that ws done for anyone in my family. The dentist sent us the bill saying Discovery is not paying. Like how now? The plan clearly says "For a single tooth extraction, a maximum of 1 per quadrant per 365 days. of each additional tooth in the same quadrant: 1 per member per 365 days" Now how now? How is the claim declined?
53 replies
4 months ago
Since 20 November, no feedback
Do not trust discovery medial products I took up Discovery Flexicare and visited a detist on their network list. It's the first tooth extraction that ws done for anyone in my family. The dentist sent us the bill saying Discovery is not paying. Like how now? The plan clearly says "For a single tooth extraction, a maximum of 1 per quadrant per 365 days. of each additional tooth in the same quadrant: 1 per member per 365 days"
265 replies
5 months ago
App not working (scan to pay feature)
There is an issue with the Capitec App, specifically the scan to pay feature. it says payment unsuccessful but then the amount goes off twice. Capitec support staff are extremely lazy and unhelpful. I am closing my account after this simply because of their lazy staff. what happened to being passionate about resolving issues? I called their call center and reached out to their Facebook team. Both teams were unbothered about the issue and did not even bother to alert the App team about the issue. They are also refusing to assist with getting the payment reversed. Their App is the issue and they are refusing to look into it or assist with the reversal.
53 replies
5 months ago
Where is my delivery 😡😡😡 - 108809319
I sent something to be delivered for my gym coach yesterday to sympathise with her for the loss of her mom. But the order was not delivered. I sent Net Florist and email to follow up but they are not responding. Where is my delivery????
0 replies
7 months ago
never am I ever booking through travelstart again 😡😡😡
I am beyond devastated with Travelstart. 😡 I will never book flights through them again. On Saturday evening, I carefully booked flights for my husband, only for their system to completely bomb out. The site kept loading endlessly before taking us to the payment screen. We paid, thinking everything was fine, but when we checked afterwards, the flight times were wrong. During those minutes of “loading, loading, loading,” their system literally switched the times of the flights we had originally selected. This was not my error, it was theirs. I phoned them first thing yesterday morning, explained everything, and was told they’d “investigate and get back to me.” No one has contacted me since. To make matters worse, I had to pay extra to change to the correct flights, all because of their broken system. This is unacceptable. Their aftersales service is non-existent, and I’ve been left paying the price for their mistake.
53 replies
8 months ago
Cancel my gym membership - i will not pay more for something I hardly use
Please cancel my gym membership. I just got an email to say I will be charged more because I have not visited the gym enough. I wanted to keep the membershio but if you are going to charge me more than rather cancel.
0 replies
8 months ago
Do not sign up for Flexicare - it is useless
What is the point of offering discover Flexicare if you do not have a list of providers readily available for the optomotary benefit? I have looked at the website and cannot find it. I messaged on Twitter, and they do not even know Flexicare offers optometry.
159 replies
14 months ago
Need help updating my policy
Hi there, who can help me update the details on my policy that I have for my house, the building cover that pays for your geyser etc. I have a request from Capitec Business (previously Mercantile bank) to update certain details om the policy.
212 replies
14 months ago
I would like Rani Ramkhelawan to please respond to my email
Dear Rani Ramkhelawan, I am reaching out in need of assistance regarding the billing on my Vodacom contract. Several months ago, my son lost his phone and has not used the associated SIM card since. However, upon reviewing my Vodacom statement for the first time in a year, I was shocked to discover that I have been charged for two separate plans—something I was completely unaware of. I attempted to contact Vodacom’s contract support line, but as my personal number is prepaid, I am unable to make the call without airtime. Seeking an alternative, I reached out to Vodacom’s social media team on Facebook, requesting that someone call me to resolve this matter. Unfortunately, I have been met with nothing but frustration. Despite repeated attempts, they continue to evade my request, engaging me in an endless cycle of unnecessary questions instead of providing the assistance I so desperately need. I understand that you may not handle such matters directly, but I implore you to escalate this issue to someone who can conduct a proper investigation and offer me a clear resolution. The team who responds on social media should be trained on how to assist clients efficiently and not add to their frustrations.
159 replies
15 months ago
unable to book appointment for smart ID
Can someone help me with making an appointment for the smart ID card please. I booked an appointment on the home affairs website. Now I am trying to get a hold of FNB Greenpoint in Cape Town. The number on the website is the head office number and the consultants say they cannot help with the phone number nor email address for the branch. All I need is to make an appointment to come in to do my smart ID. Why offer a service and then make it impossible for people to book. You should have an online booking system
53 replies
Review Distribution
5 Star
1 (0.7751937984496124%)
4 Star
0 (0%)
3 Star
2 (1.550387596899225%)
2 Star
1 (0.7751937984496124%)
1 Star
125 (96.89922480620154%)