RP
Rasi P
Active since Mar 2012
6
Reviews
0
Industries
Reviews
6 reviews25 months ago
Charged more that what was advertised at checkout
I purchased a Dyness BX51100 battery 20 March 2024. On the site it is advertised for R 19 999.00. When i paid i was charged R21,713.92. I sent an e-mail to sales@livestainable.co.za advising them of this and i also called them. I was advised that this was a problem that will be resolved very quickly. Today is the 28 March 2024. I have sent 2 follow up e-mails with response. I have called LiveStandable without getting any assistance. This is a very bad company to buy from as there is absolutely no after sales support.
0 replies
28 months ago
Awesome Service at Geewiz
I always have a very pleasant experience shopping at Geewiz. They have great customer service and very fast delivery. I will highly recommend them as i have been shopping there for a year and not once have i had any issues with my the products or any swaps/returns
0 replies
30 months ago
Incompetence at We Buy Cars Richmond
I am writing to express my deep dissatisfaction and frustration with the recent experience I had with WeBuyCars, particularly with the Richmond Branch and their handling of my vehicle purchase on the 12th of October, 2023. I believe it is essential to bring the following issues to your attention: 1. Incorrect Details at TAC: When I purchased the vehicle, it was agreed that it would be transported to my nearest branch, which is Midstream, through TAC. However, WeBuyCars incorrectly documented the vehicle's details when delivering it to TAC. This resulted in my car sitting at TAC's premises for an entire week without any action being taken, causing significant inconvenience. 2. Lack of Communication: After a week, I contacted TAC to inquire about the car's whereabouts, only to be informed that they did not have the vehicle due to the inaccurate details provided. This lack of communication and oversight on WeBuyCars' part led to unnecessary delays and frustrations. 3. Sales Manager Handover: When I finally went to the Midstream branch to collect my car, I was informed that the sales manager was supposed to be present to facilitate the handover. This step was not completed as it should have been, leading to further delays and forcing me to engage in extensive communication with the branch where I initially bought the vehicle. 4. Permit Issue: Shortly after receiving my vehicle, I discovered that the permit was nearing its expiry date. I promptly contacted WeBuyCars to request the necessary documents to register the car in my name. However, I was informed that I could only collect the permit on the exact day of its expiry, which happened to be a Sunday, making it inconvenient for me due to prior commitments. 5. Unwillingness to Accommodate: Despite my request for a small extension, WeBuyCars insisted that I must collect the permit on the day of expiry, refusing to provide it even a day before. This inflexibility adds further frustration to an already problematic experience. I believe the issues I have encountered with WeBuyCars are indicative of poor customer service and a lack of attention to detail, which has caused unnecessary inconvenience and frustration on my part. I urge you to address these concerns promptly to ensure that other customers do not experience similar difficulties in their interactions with your company. I kindly request that you rectify the permit issue by allowing me to collect it a day before the expiry date, as it would be impractical for me to do so on the day of expiry. Additionally, I hope that WeBuyCars can take steps to improve communication, accuracy, and overall customer satisfaction to avoid such issues in the future.
262 replies
40 months ago
Tracker is Useless
My current unit has been offline for 7 days and even after numerous phone calls it still hasn't been resolved. I have made numerous phone calls to tracker and I keep getting told that a technician will contact me to make an appointment to look at the unit and I am still waiting for a technician to call me. I am going to look at my legal options to get the current unit in my vehicle removed and move my business to one of the competitors because clearly tracker doesn't cat about their customers. You have put my business at risk as I am unable to track the whereabouts of my vehicle. You have failed to provide me with the service that you are contractually obligated to provide.
396 replies
52 months ago
Euro Bath & Tile not paying my refund
We bought 3 basins at Euro Bath and Tile in Centurion. When the plumber took out one of the basins to install on the vanity it cracked into 3 pieces. When we inspected the other 2 basins we realized that there was signs of them being glued in certain areas. I took the basins back to the store for a refund. I was advised that they will only refund me for the 2 basins. It's been 3 weeks now and I am still waiting for the refund. The excuses range from " its the banks fault, to we are waiting for authorization from various departments. The store sells low quality products and their customer service is very bad. Even considering legal action to get my R 4000 refund because they are coming with different stories every time we contact them regarding why my money has not been paid back yet.
53 replies
120 months ago
Incompetent and unprofessional
<p>2 month ago i decided to start a business in Olivenhoutbosch and my insurance stated that i need to have armed response for them to cover me. I called ADT and after their checks they advised me that they do offer armed response in that area. The lady who took my call advised me that a sales person will call me and make an appointment to come to my premises and give me a quote.</p> <p>A month later no one had called me and so i called ADT back and the lady promised that this time someone will call. At about 5:30 pm on that day i received a call from an ADT representative, the music in his car was playing loudly and i could not hear anything he was saying, i told him that i cannot hear him because of his music and he promised to call me back on Monday during office hours. That call never happened.</p> <p>Fast forward to this week. I called ADT for the third time and the lady made another appointment for 12:30 the next day and she said someone will call me back. I asked her again if ADT has armed response in Olivenhoutbosch and she asked for address so she can check. I gave her my business address and she checked and confirmed that there is armed response in that area. The following day Steven from ADT in Midrand area called me about our appointment at 12:30 on that day. He asked if we could move the meeting to another day and advised him that i had waiting for 2 months for this meeting and i was unable to move it. He said he will move a few meeting around and get back to me. He then got back to me and advised that our meeting was confirmed for 12:30 that day. At about 12:15 i called Steven to find out where he was and he advised me that he was still at the office at Buccleuch. I advised Stephen that this was uncalled for as we had a meeting for 12:30. Stephen later called me and advised that they do not offer armed response in that area and only monitoring. I advised Stephen to come and give me a quote for monitoring and he said he will come and do it the next day. 3 days later I am still waiting for Stephen, no call, no sms, nothing.<br /> <br />My problem is that after 2 months i have to start all over and look for a new security company, ADT does not care about customer care or professionalism. Please remove my number from the marketing sms you send me as i will not take your business or recommend anyone to you.</p>
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)