RM
Robert M
Active since Mar 2009
15
Reviews
0
Industries
Reviews
15 reviews122 months ago
Nedbank simply useless
The following e-mail was sent to the Nedbank website 4 days ago. So far, I have not received the slightest response.<br> <br> <br> <br> Robert Michel <br> <br> <br> Apr 9 (4 days ago)<br> <br> <br> <br> <br> <br> <br> <br> <br> to Nedbank <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Not only is it pretty disgusting to have ones Greenbacks Platinum Visa card replaced by a simple classic visa card, what really gets me is the following:<br> <br> <br> <br> <br> My wife who is not a Nedbank client - she is actually banking with FNB - gets sms notifications when I am using my VISA card, issued in my name and linked to my Nedbank account. After close to 30 years of marriage this is not really an issue, what is an issue though is how unprofessional NEDBANK is.
75 replies
122 months ago
Seems LIBERTY no longer exists
Despite the fact that I sent several mails to Liberty ( the info@.....) address as well as my financial adviser, nobody is coming back to me at all. Seems I need to move my business to a competitor?
75 replies
124 months ago
SAA VOYAGER GOING FROM BAD TO WORSE
<br> Why is it that 2 weeks after having flown on a SAA flight to Dar Es Salaam, with my Voyager number in the system as well as already having queried missing miles online on the SAA website, the miles have still not been added onto my account.<br> <br> <br> <br> Earlier in January I flew with your Star Alliance Partner Ethiopian who credited miles due to me within 3 days whereas VOYAGER can't do the same for a flight on SAA?<br> <br> <br> <br> This is nonsense. But then, no wonder Ethiopian is Africa's fastest growing airline whereas SAA continues to survive on government guarantees.
0 replies
125 months ago
The first and last ACER
In November 2014 I bought an AcerE5-334K I3 laptop from Computer Corporation. <br> <br> Now - only 14 months later - I suddenly have a white vertical line in the middle of my screen and neither Computer Corporation nor Acer ( so they claim ) will replace the faulty screen as it is outside of the warranty period. But why should I now pay 1800 R for a new screen when this is clearly a hardware problem?<br> <br> I certainly never had problems with my Dell, Fujitsu or Sony laptops previously and will certainly never ever buy an ACER model again.
75 replies
125 months ago
Time to close the Post Office for good
Bad - worst - Post Office . Can it get any worse? Hardly<br> <br> On Monday I went to sent a letter by courier to Germany but was told the Post Office has problems and I should rather go somewhere else! And that is what I did with PostNet most certainly not having a problem assisting me! Wow, what an incentive to use the Post Office.<br> <br> Today, I find 5 letters from the same sender in my P.O. Box. The sender is in Pretoria and so am I and the letters were posted on the 19th of November 2015, the 20th, the 26th, the second of December and the 22nd of December respectively. The best case scenario thus for a local letter within Pretoria is 3 weeks, the worst 8 weeks! 8 WEEKS for a local letter?????? Post Office get real. For the 15 km distance even 3 days would be too much, but 8 weeks?????? You can't seriously mean business.<br> <br> DO YOURSELF AND YOUR COUNTRY A FAVOUR AND CLOSE DOWN WITH IMMEDIATE EFFECT.
0 replies
125 months ago
MAKING THINGS HAPPEN - cheap Nedbank sales talk
<br> Far from making things happen Nedbank has now finally convinced me that it is time to change banks! Wasn't it bad enough that my Internet-banking beneficiaries were deleted by an employee or that a forex account ( 6 months overdue now) was never opened because documents were lost? But now, Nedbank has really reached the cherry on the top with basic disregard for its customers.<br> <br> Due to a longer, imminent stay abroad, I have telephonically requested an earlier renewal of my AMEX and VISA Platinum cards. And what do I get? An Amex and Master Card! I am really fuming as it is for a reason that I want a VISA card as in the parts of Africa I am working this is probably the only card that is going to be accepted.<br> <br> At n o stage was I informed about the Master Card or the fact that Nedbank Greenbacks no longer deals with Visa. And since Nedbank has failed in the most basic step in customer communication I now insist on a Visa renewal card being issued. How you do that - I do not care, just MAKE IT HAPPEN! Needless to say that I won't pay for the Master Card as I did n o t order one nor do I want one as I already have one - for free by the way - from Virgin! Far from making th
75 replies
129 months ago
Sick and Tired of Vodacom
Every other year I get sms messages from Vodacom saying that my debit order was rejected. Once again I have to tell you that the Diners Club Card is still valid for some more years with a credit limit that would allow several hundred Vodacom debit orders to be paid!<br> <br> As before, the problem is on your side, probably a programming issue that automatically closes a credit card debit after a certain amount of time. As this is now already the 4th or 5th time this has happened, I am really absolutely annoyed about Vodacom's incompetence in sorting out this kind of problem once and for all. The only reason I am still with Vodacom is because I am a Vodacom shareholder and certainly not because of your inadequate service.<br> <br> Please don't bother me any further with sms or calls. Just sort out the problem!
75 replies
129 months ago
Nedbank - are still in operation?
Towards the end of June I went to the Wonderpark branch to open a forex (EURO) account. After some long-winded searched your consultant put me into telephonic contact with a lady at Pretoria central branch who appeared to know all the requirements. <br> <br> The required documentation was subsequently e-mailed to me and I too the signed documentation back to Wonderpark. Some 2 weeks later - after having send an e-mail - I was required to go back to the branch to sign more forms. I then waited and waited and waited. Some 3 weeks later I followed up with yet another e-mail and was told by your consultant that he would contact me the moment the account was opened.<br> <br> Since then I have not heard anything from anybody at Nedbank and to say that I am appalled is a complete understatement as it shows absolute disregard to your clients!
75 replies
129 months ago
Misleading Advertising
I recently came across a Glassdoctor store in Pretoria with huge slogans of no excess payment on replacement windscreens. As my windscreen is actually damaged I contacted them via e-mail and got a quote with an excess payment for R 750.00<br> <br> So what happened to the no access payment advertised? Is this not just a cheap gimmick then if not wilfully misleading potential customers???? They are certainly on my red list henceforth and I hope other potential customers too boycott their misleading business behaviour.
0 replies
131 months ago
SIMPLY NO RESPONSE
Among the reasons for buying German goods is their durability, reliability and service. However BSH does not seem to fit into that pattern as my mail to [Email Removed] dated 5th of July has still not been followed up.<br> Unfortunately, this is now the second if not third time that I have this kind of trouble with Bosch and I suggest you close down your South African customer care and service centre and handle it out of Germany as the response time there is measured in hours.<br> <br> I am really a very disappointed customer!
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
15 (100%)
1 Star
0 (0%)