RO
Rockey O
Active since Mar 2012
6
Reviews
0
Industries
Reviews
6 reviews17 months ago
Great serice
Hi-Q Parklands. This branch gave ne excellent service. After Suzuki Table View incorreclty assessed the condition of my brakes, Hi-Q allowed me to check the conditions myself and saved me 70% of what Suzuki quoted me. The staff were friendly and went out of their way to make make me feel like a valued customer.
0 replies
20 months ago
The Weelee team in Cape Town was a pleasant experience
The Weelee team in Cape Town was a pleasant experience. They are all very friendly and professional and made the sale of my vehicle hassle-free and easy. I will recommend them to anyone else.
53 replies
39 months ago
Worst customer service ever
Imagine buying a Kia K2700 from Kia, wait 3 weeks for a Food Box to be fitted through Kia, receiving the vehicle on the Friday, start using it on the Monday, then the vehicle breaks down on the first day of usage. Kia then blamed my driver and expected me to pay an additional R5,000 to add 2 springs, which I refused to pay. This happened on 16 Dec, and I had to wait another month due to the workshop being closed in Dec. They promised a full tank of petrol which never happened. Upon asking them, they said they gave me a voucher, but would give me another voucher. Hmm?? And the heater not working. For a 2021 vehicle I would expect better, and the arrogance of both Nicholas & Feroz. After my company lost over R40,000 in sales due to the fact that we did not have our vehicle to transport cold-foods during the busiest period of the year and no apologies from them, I will never buy from Tableview Kia again. Now 2 weeks after receiving the vehicle we realised the heater also doesn't work. I need to consult my lawyer to see what my rights are after the salesman (Nicholas) threw down the phone in my ear. He should be fired for treating customers like this.
0 replies
43 months ago
New business account nightmare - HELP
I've been trying for the last month to open 2 new Business Accounts with FNB online and get it activated, which has been an absolute nightmare and absolutely impossible task to complete. After spending countless hours being re-directed from one consultant to another over and over with 1 call taking up 1hour and 40 minutes and speaking to 6 different consultants without success, I'm giving up on this online experience. In total there must be over 6 hours of recorded messages on my bad experience. I've lost a few customers already due to my company being unable to transact with me, which included large corporate businesses. If anyone out there can actually assist in giving answers I would greatly appreciate it. Over the last week 2 consultants said they're escalating it to get higher priority, yet no action. Both accounts have been created after nearly a month but now I've reached a point where nobody can tell me if my cards have been sent to my branch, which I need before I can get my online banking activated. Can someone please assist Urgently!!
133 replies
44 months ago
Bad client service
Absa Bank customer service has really become bad. 1. Took my 83 year old mother to Table Bay Mall in Sunningdale on Saturday 3 weeks ago, waited fir more than an hour before she was attended to. Only 3 Absa admin staff members, and no tellers. 2. Went to the same branch on Saturday, and they were closed, I wanted to open a business account. Drove to Table View branch, but no joy either because they don't have staff available on saturdays that can help open business account. After being an Absa bank client for over 40 years, it's time to review my options.
134 replies
126 months ago
No Delivery - 4 weeks
We've ordered a fold-up canopy from Groupon on Black Friday, Nov 27, which was dispatched on 12th Dec. A week ago when my wife enquired about the delivery, she was told by Churchills that the item will be delivered that same day or the following day. After several enquiries and 11 days later the item is back in the stores again and has not been delivered. <br> <br> After picking up the matter myself this morning the and me speaking to the Operation Manager (Jared) at Churchills, he promised that the item would be delivered today between 5 and 6 pm. Whether this will happen, remains to be seen.<br> <br> As it is Groupons responsibility to ensure that items are dispatched and delivered, waiting for 4 weeks without end in sight, should not be tolerated or been seen as acceptable business-practice.<br> <br> Groupon's after-sales service is non-existent, thererfore I would rather in the future purchase from Takealot and most definitely never use Churchills for any deliveries.<br> <br>
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)