KT
Kia table view
Unclaimed Business
KT
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cathy D
1 reviews | Active since Jan 2020
6 Dec 2023, 14:00
Terrible customer service
I have never had such terrible customer service. Even after going back in person twice to follow up on a spare part that I need and numerous promises by the staff to get back to me, I have still not made any progress in 3 months of trying.
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Cathy D
1 reviews | Active since Jan 2020
6 Dec 2023, 14:00
Terrible customer service
I have never had such terrible customer service. Even after going back in person twice to follow up on a spare part that I need and numerous promises by the staff to get back to me, I have still not made any progress in 3 months of trying.
0
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Rockey O
1 reviews | Active since Jan 2020
24 Jan 2023, 07:41
Worst customer service ever
Imagine buying a Kia K2700 from Kia, wait 3 weeks for a Food Box to be fitted through Kia, receiving the vehicle on the Friday, start using it on the Monday, then the vehicle breaks down on the first day of usage. Kia then blamed my driver and expected me to pay an additional R5,000 to add 2 springs, which I refused to pay. This happened on 16 Dec, and I had to wait another month due to the workshop being closed in Dec. They promised a full tank of petrol which never happened. Upon asking them, they said they gave me a voucher, but would give me another voucher. Hmm?? And the heater not working. For a 2021 vehicle I would expect better, and the arrogance of both Nicholas & Feroz. After my company lost over R40,000 in sales due to the fact that we did not have our vehicle to transport cold-foods during the busiest period of the year and no apologies from them, I will never buy from Tableview Kia again. Now 2 weeks after receiving the vehicle we realised the heater also doesn't work. I need to consult my lawyer to see what my rights are after the salesman (Nicholas) threw down the phone in my ear. He should be fired for treating customers like this.
Helpful (0)
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Rockey O
1 reviews | Active since Jan 2020
24 Jan 2023, 07:41
Worst customer service ever
Imagine buying a Kia K2700 from Kia, wait 3 weeks for a Food Box to be fitted through Kia, receiving the vehicle on the Friday, start using it on the Monday, then the vehicle breaks down on the first day of usage. Kia then blamed my driver and expected me to pay an additional R5,000 to add 2 springs, which I refused to pay. This happened on 16 Dec, and I had to wait another month due to the workshop being closed in Dec. They promised a full tank of petrol which never happened. Upon asking them, they said they gave me a voucher, but would give me another voucher. Hmm?? And the heater not working. For a 2021 vehicle I would expect better, and the arrogance of both Nicholas & Feroz. After my company lost over R40,000 in sales due to the fact that we did not have our vehicle to transport cold-foods during the busiest period of the year and no apologies from them, I will never buy from Tableview Kia again. Now 2 weeks after receiving the vehicle we realised the heater also doesn't work. I need to consult my lawyer to see what my rights are after the salesman (Nicholas) threw down the phone in my ear. He should be fired for treating customers like this.
0
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Anonymous
1 reviews | Active since Jan 2020
5 Aug 2022, 13:18
BEEN PAYING FOR 4 YEARS AND NOW THAT IM CLAIMING THERE ARE ISSUES
Greetings I bought a KIA RIO TEC 1.4 in February 2018 at KIA DURBAN and was assisted by Justin Naidoo. It had a Service plan and Warranty to last me 5 years included on it so i chose them. As It was my first time buying a car and no one at home ever owned a car i had fears that i might mess it up somehow due to less experience and i was advised by Justin and his boss, whom i cant remember her name but it was a white ethnic lady that i must take an extended warranty. They showed me a chart with all the parts that KIA WARRANTY covers and said all the ones not enlisted for KIA will be covered by the extended warranty and of-course it will increase my instalment a bit, so if i were to burn anything ill be covered and i was relieved so i took it. 4 years later, i've experienced a problem with my clutch and starter motor so i called KIA since from my knowledge they gave me the extended warranty so i needed to claim and get assistance but i was told i will need to call "SA WARRANTY" at that moment i was confused cause i never knew it was a different company to assist me so i did just that and called you guys and the guy that i spoke to on 01/08/2022 said that i must find road assistance and take it to KIA and they will assist from there but i should be aware that there's a limit on amounts to be spent on parts and then said KIA should know if im still covered, confused i call KIA again and the lady says the same thing they said before that i can bring the car but it is SA WARRANTY who will cover all costs so i did just that. 2 Days later i receive a call from KIA DURBAN saying SA WARRANTY doesn't want to pay for 1 of the parts so i will need to call them directly and ask because according to their knowledge i should be covered by them with that part cause they dont cover it as they had informed me before. so i call in to SA WARRANTY this morning and i find this rude guy who asks me "what did i sign for? i shouldve known what im signing for" yet i had explained what was explained to me in regards to this yet he patronises me as if i cant use my brains. i was eventually transferred to Nozipho who then informed of different policies now which i was never informed about. I was told all that the KIA warranty does not cover will be covered by this policy that im taking, which is why i added it in the first place considering it was an extra cost. i've been at ease all along knowing i am covered... 4 years of paying!!!! and now that i am claiming i am hearing all different stories? i am being told of certain few parts? i am being told of different policies? diagnosis fee? Things that were never mentioned to me before i even took this.. who is going to pay for all these things? Me? The one who has been paying for 4 years for nothing? how do you sell to someone and not inform them of all the details that could hinder them when making a claim? why blindside me into thinking i will be safe and covered with you yet it is not true? why not be transparent as an established company? so please kindly sort this out amicably, as even now it is an extra cost not to have a car in my possession. Regards Sibusisiwe 0843701610
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Anonymous
1 reviews | Active since Jan 2020
5 Aug 2022, 13:18
BEEN PAYING FOR 4 YEARS AND NOW THAT IM CLAIMING THERE ARE ISSUES
Greetings I bought a KIA RIO TEC 1.4 in February 2018 at KIA DURBAN and was assisted by Justin Naidoo. It had a Service plan and Warranty to last me 5 years included on it so i chose them. As It was my first time buying a car and no one at home ever owned a car i had fears that i might mess it up somehow due to less experience and i was advised by Justin and his boss, whom i cant remember her name but it was a white ethnic lady that i must take an extended warranty. They showed me a chart with all the parts that KIA WARRANTY covers and said all the ones not enlisted for KIA will be covered by the extended warranty and of-course it will increase my instalment a bit, so if i were to burn anything ill be covered and i was relieved so i took it. 4 years later, i've experienced a problem with my clutch and starter motor so i called KIA since from my knowledge they gave me the extended warranty so i needed to claim and get assistance but i was told i will need to call "SA WARRANTY" at that moment i was confused cause i never knew it was a different company to assist me so i did just that and called you guys and the guy that i spoke to on 01/08/2022 said that i must find road assistance and take it to KIA and they will assist from there but i should be aware that there's a limit on amounts to be spent on parts and then said KIA should know if im still covered, confused i call KIA again and the lady says the same thing they said before that i can bring the car but it is SA WARRANTY who will cover all costs so i did just that. 2 Days later i receive a call from KIA DURBAN saying SA WARRANTY doesn't want to pay for 1 of the parts so i will need to call them directly and ask because according to their knowledge i should be covered by them with that part cause they dont cover it as they had informed me before. so i call in to SA WARRANTY this morning and i find this rude guy who asks me "what did i sign for? i shouldve known what im signing for" yet i had explained what was explained to me in regards to this yet he patronises me as if i cant use my brains. i was eventually transferred to Nozipho who then informed of different policies now which i was never informed about. I was told all that the KIA warranty does not cover will be covered by this policy that im taking, which is why i added it in the first place considering it was an extra cost. i've been at ease all along knowing i am covered... 4 years of paying!!!! and now that i am claiming i am hearing all different stories? i am being told of certain few parts? i am being told of different policies? diagnosis fee? Things that were never mentioned to me before i even took this.. who is going to pay for all these things? Me? The one who has been paying for 4 years for nothing? how do you sell to someone and not inform them of all the details that could hinder them when making a claim? why blindside me into thinking i will be safe and covered with you yet it is not true? why not be transparent as an established company? so please kindly sort this out amicably, as even now it is an extra cost not to have a car in my possession. Regards Sibusisiwe 0843701610
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yoliswa T
1 reviews | Active since Jan 2020
25 Jan 2022, 16:49
Disgusting service at Kia Table View
On Jan 13th I booked in my car at Kia Table View for a 90km service they told me I needed to change a timing chain and a timing belt,told me that it had not been changed at 60km as it should have been and fact it I have been servicing my car there since I got it,they neglected to change this and now telling me the warranty plan might not pay in full for their negligence,as if that was not enough they told me they are waiting for authorisation from the warranty plan and they will call me to give me feedback,I never received any call from them,I then called in myself on Thursday last week,I was told stories that they are still waiting since the 13th and I was asked to send them my vehicle licence disk photo and mileage on the car,waited for feedback still no feedback from them but I have received a message from Motus Finance that they have received a claim from me plus my car is not performing like it's just been serviced either,I am disgusted with the service I have received at Kia Table View
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yoliswa T
1 reviews | Active since Jan 2020
25 Jan 2022, 16:49
Disgusting service at Kia Table View
On Jan 13th I booked in my car at Kia Table View for a 90km service they told me I needed to change a timing chain and a timing belt,told me that it had not been changed at 60km as it should have been and fact it I have been servicing my car there since I got it,they neglected to change this and now telling me the warranty plan might not pay in full for their negligence,as if that was not enough they told me they are waiting for authorisation from the warranty plan and they will call me to give me feedback,I never received any call from them,I then called in myself on Thursday last week,I was told stories that they are still waiting since the 13th and I was asked to send them my vehicle licence disk photo and mileage on the car,waited for feedback still no feedback from them but I have received a message from Motus Finance that they have received a claim from me plus my car is not performing like it's just been serviced either,I am disgusted with the service I have received at Kia Table View
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