NH
Nicci H
Active since Mar 2012
9
Reviews
0
Industries
Reviews
9 reviews41 months ago
Highly recommended
What amazing service from Nadene. She kept me up to date with the progress of my PCC at all times. The timeline was spot on too. I highly recommend Visa Logistics and in patricular Nadene
0 replies
45 months ago
Sold you a Dud - but now it's your problem
Here's a quick review of a nearly 2 year saga. Bought a car from Pinetown Cars. Car broke down twice in 6 month warranty period. Pinetown cars fixed. Car had major mechanical failure in the 7 month. Pinetown cars washed their hands hiding behind the 6 month CPA warranty. I went and met with Owner of Pinetown cars, who promised to help - This was in May 2021. Owner asked I please remove my review from Hello Peter in good faith, which I did. Car got brought from JHB (where it broke down) to Pinetown cars, where it has sat ever since. Owner of Pinetown cars stopped returning calls, e-mails and WhatsApp's in August 2021 - still no solution. Until I sent pictures of proof that our car, at their yard, is being stripped. Suddenly a phone call and a promise to look into it. This was on 28 July and to spite various messages asking for feedback, nothing but blue ticks. So no, I will not be taking this review off any platform whatsoever. So, they sold us a Dud (knowing there was damage), lost our paperwork to prove that it was serviced before we took it, didn't help, then promised to help and asked I take off the review, which I did, then didn't help, in fact ignored me. Now the car is stripped (which is in their care), a promise to look into it, and now nothing but blue ticks again.
0 replies
45 months ago
MFC - Take you money only
I actually can't believe this company. They financed a vehicle for us through a car dealership we thought was reputable. Turns out they knowingly sold us a dud. We have been trying for a year and a half to please get MFC to assist us. It has been a year and a half that we have not been able to drive this vehicle. The fatal collapse happened 6 months and 2 weeks after we took delivery. Even though we have shown MFC that we hardly drove it, the report from the mechanic to say the failure was due to previous damage not disclosed at sale and the fact that this remains their asset until paid off - MFC has not helped in any way, shape or form. Happy to take your money, but if you ever need them, they are missing. We asked them to collect the car to take to storage, which incidentally was their idea which we agreed to. We have found out they have not done this, and now our car is still at the rubbish dealership and looks like it's being stripped for parts. With being part of Nedbank, with the "Take your money seriously" slogan, they all just change to "Take you money" slogan and tell the truth. It is impossible to get to someone in authority to talk to. Do not EVER get finance through MFC becuase if something goes wrong, they will take your money but leave you out in the cold
0 replies
59 months ago
Excellent Service and Workmanship
Oh my word!! What great service. Kevin is amazing. He was always on top of communicating with me and making sure I was always kept in the loop. Zama, deserves a special mention too as she was always friendly. My repairs were excellent. The whole experience was great and, even though I hope I'm never in a fender bender again, if I ever am, I will not take my car to anyone else.
53 replies
60 months ago
Unreliable, Untrustworthy, Don't buy your car here
If I could give NO Stars I would. What a shocking business these people are running!!! We bought an a Amarok 7 months ago. Within that 7 months it had mechanical failures 3 times. 2 were within the 6 month warranty, which they repaired. The third, where the engine block basically crumbled due to damage from the previous owner, was in the 7th month. The dealership never disclosed any mechanical damage to us before we bought the car. The CPA states we have a right to the expectation of a reasonable amount of use from our car. Is 7 months a reasonable amount if time? The manager from Pinetown cars says he doesn't care and good luck in taking it further!!! If you want a second hand car that is reliable, service that is great and a dealership that is trustworthy, DO NOT BUY FROM PINETOWN CARS.
0 replies
80 months ago
Can't wait to say goodbye!!!!!
What a ridiculously bad company with shocking service. Firstly, when we went from a normal decoder to an Explorer, we were told it was "plug and play". Once we switched, we realised we needed a switch. We we could not get one at that stage, so asked to go back to the other account. We were charged double at the end of the month, for a mistake made by DSTV. Then, We have ordered a movie and still, an hour later, have not received it. We have been on the line to Multichoice to get it sorted out for 57 minutes, and still no resolution. My husband has been on hold for 33 minutes without the call centre agent even acknowledging that they are working on it. He then got cut off, which we have now found out is because the lady decided to rather go on break instead of helping us. And we had to call back. We have now been cut off once again!!!!! This is costing us way more than it should. What is happening here? Clearly not as easy to use box office as advertised. Also, is DSTV/ Multichoice so conceted by their monopoly that they don't believe in giving service or training their call centre staff properly? Trust me, as soon as there is a way to watch the sport other than Supersport 1, we are cancelling our subscription, with big fat smiles on our faces!!!!!
0 replies
88 months ago
Great Chat Service - Tshegofatso
I used the online chat system to ask a few questions about applying for the Medical Aid with Affinity Health. I had the great fortune of chatting to Tshegofatso. Tshegofatso was friendly, helpful and very quick with answers. Because of my Experience with Tshegofatso on the chat, I will most definitely be using Affinity Health
105 replies
110 months ago
Quick cut off service - But can never help customers
<p>We moved to Durban in October last year. The house already had a dish set up, so we "plugged and played" and all was well, until December last year, when all of a sudden - at 7:30pm until 10:30pm every night, we lost signal on most if not all channels. I called the call centre, we did soft reboots, hard reboots, but nothing. So they suggested we take the decoder (Explorer) to the Multi-choice office in Umhlanga. My husabnd did so, and after alot of arguing, we finally got the decoder replaced - bearing in mind we do have the decoder insurance - with a second hand unit. Regardless to say w lost all of our playlist, but so be it. The person at Multi-Choice Umhlanga also said she would send a technician out to check what the problem could be. No one ever arrived. THe signal was fine for a little while, but then the same thing started ahppening. So we called the call centre again, and the gentleman asked us to do the Hard Reboot again (which we had already done), but we dod it again anyway. It did not work. He said he would send a technician out. That technician has too not arrived. This was in January. We made another call in February for the same reason, I spoke to a Supervisor. She asked me to please give her until the next day 10am to call me to sort it out. I am still waiting for that call. I told the supervisor that we are very close to cancelling our DSTV, and she assured me she would help us - Apparently DSTV does not need our business. So, the problem still persists, and even though we [ay the maximum every month, we loose 90 hours of viewing every month, but still pay for what we don't get. So this month we had a small problem with the money being late in my account, and guess what, this morning we were cut off.</p> <p>So basically this is how DSTV operates - Pay us an exorbetant amount of money - to watch repeats and rubbish (We have STV for the sport mainly - which you can only get on the Premium package - CLever DSTV - very Clever), but we still don't get to watch it for 90 hours a month.</p> <p>Since this has happened - we have losr 360 hours of viewing - that's HALF A MONTH - but do we get half off our subscription? OF COURSE NOT!!!!</p> <p> </p> <p>DSTV Attitude - You pay us - we ignore you. You don't pay us (even thougyh you are very unhappy and we have not given you customer serveice AT ALL) - we cut you off!!!</p> <p> </p> <p>DSTV Motto - YOU NEED US MORE THAN WE NEED YOU!!</p> <p> </p> <p>As soon as I find a suitable alternative to watch the sport - BYE BYE DSTV - And GOOD RIDDENCE!!!!!!</p>
168 replies
134 months ago
Do you not Loan People Money Anymore?
On the 7th of April I logged onto Bridge Loans to apply for a loan. The New Loan tab was not available. I then sent an e-mail to [Email Removed] Marlene Hutchinson came back to me the same day, which was really great, asking for some more details, which I sent straight away.<br> On the 8th of April I asked Marlene for some feedback and she told me she has forwarded my details onto a consultant. I asked for the consultants details, but have not received a response.<br> I also, to date, have not heard from a consultant. We are now on the 13th of April.<br> Is Bridge Loans no longer in the business of doing loans?<br> This really is terrible and I believe that the service of Bridge loans needs some SERIOUS help!!!!
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
5 (55.55555555555556%)