Active since Mar 2012
We activated a yearly Sage licence paid monthly. The agreed amount is R435. After missing the the January payment, Sage now demands R701.61 to activate the account — a 61% increase in one month, with no disclosed penalty rate. Despite multiple emails, Sage has failed to respond the disputed penalties This behaviour is *********, unfair, and unreasonable under Section 48 of the Consumer Protection Act, and shows a clear lack of respect for clients. Posting publicly to demonstrate how Sage values its customers.
WARNING – DO NOT GIVE THIS COMPANY YOUR BANK CARD DETAILS My experience with Tracelo has been extremely negative and financially damaging. After cancelling all services, money continued to be deducted from my bank account without authorization. Despite cancellation, debits persisted, which forced me to intervene directly with my bank to stop further losses. Their service does not work as advertised, and there was no meaningful value delivered. Attempts to resolve the issue were unsuccessful, and there was no effective support or accountability from their side. ⚠️ Serious warning to others: Do NOT provide Tracelo with your bank card details Monitor your bank statements closely if you ever interacted with them Be prepared to block your card or reverse debits through your bank In my opinion and experience, this company is not trustworthy, and engaging with them exposes you to ongoing unauthorized charges even after cancellation. I strongly advise anyone considering Tracelo to stay away and look for reputable alternatives with transparent billing and proper consumer protection.
I am extremely concerned about unexplained small amounts that keep disappearing from my FNB account. These deductions do not show on my statements, and there is no trace of where the money went. Adding to the concern, FNB does not allow customers to take screenshots of their balances. This makes it impossible to keep independent proof of what we see on the app or to monitor irregularities properly. The lack of transparency is unacceptable, and it raises serious questions about what is happening behind the scenes with customer funds.
What a Joke is this bank, they force us to us the apps but their app is more complicated than a F1 car. If I know about all these problems I would have never use this bank.
Checkers we pay a lot of our hard earn money to buy nice foods from you guys....but apparently Checkers and iets owners do not care about their clients. Why don't you do proper qaulity control on the products you selling? Like the früzo products mixed berries. Truely a rippoff
Woolies we pay through our necks for quality products but apparently you guys do not care. Find funny stuff in your Salom skin packaging do you want to give us food poisoning?
Every time Sage every time clearly you guys do not care about your customers. If I look at all the reviews about no customer service clearly something is wrong, because you never fix it. Be aware Sage over charge and then they do not rectify it with the next payment run. And when you need support to assist, they just shine in their absences. No wonder everybody is moving to better Accounting software.
Sanlam Reality, I do believe in service especially when you take my money. Clearly Sanlam Reality pretend to help but they do not. First they wrongfully deduct my gym account, then they do not follow their own rules about the right deductions. When you write to them to get clarity and or rectify the problem. They just ignore you, why do one want to do business with this company?
I am extremely frustrated with RSC’s dishonest and unacceptable handling of my refund. On Sunday 25 May 2025, I made a transaction that was unsuccessful, but the money was still deducted from my account. I waited for the funds to reflect back, but nothing happened. Then on Monday, RSC contacted me and assured me that the money had already been reversed and that I would see the funds shortly. This was a blatant lie — to date, I have not received the refund, and there is no trace of any reversal into my account. This kind of service is not only unprofessional but also borders on *****ulent behaviour. According to the Consumer Protection Act, I have the right to: Fair and honest dealings (Section 41) – Lying about the status of a refund is a direct violation of this right. Timely performance and refund of payments (Section 20) – If a transaction fails, the money must be refunded without unreasonable delay. It is now [insert number of days] since the failed transaction and still no refund. I demand that RSC immediately return my money and stop misleading customers with false information. Should this not be resolved promptly, I will escalate the matter to the National Consumer Commission and seek legal advice if needed.
I am extremely disappointed with Sanlam Reality’s disregard for the terms of the agreement I have with them. As a paying member under their rewards program, I signed up for the Planet Fitness gym benefit based on the clearly stated terms and conditions provided by Sanlam Reality. Despite fulfilling my obligations as a member, Sanlam Reality has unilaterally acted outside of our agreement. They failed to honour the agreed benefits, and as a result, Planet Fitness debited my account with the wrong amounts—costing me over R1,000 in gym fees that should have been covered under my Sanlam Reality membership. This behaviour is in clear violation of the Consumer Protection Act 68 of 2008, specifically: Section 19 (Right to fair and honest dealing) – I was misled into believing I had an active benefit, only to later suffer financial harm due to their failure to communicate or act in good faith. Section 22 (Right to clear and understandable terms) – The lack of transparent updates or warnings about changes to my benefits constitutes a serious breach of this right. Section 48 (Unfair, unreasonable or unjust contract terms) – Their actions amount to unfair conduct, especially since they still collect my monthly payments but do not deliver the benefits as per the contract. Sanlam Reality must take full responsibility for the financial loss I have incurred and provide an immediate refund of the fees I was wrongly charged due to their negligence. I am also calling for formal accountability and corrective action to prevent this from happening to other customers. I trusted Sanlam Reality as a reputable company, but this experience has shown otherwise. I will escalate this complaint to the National Consumer Commission if not resolved fairly and swiftly.
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