ZM
Zana M
Active since Apr 2012
10
Reviews
0
Industries
Reviews
10 reviews16 months ago
Fantastic seafood restaurant in Parktown North
We had an amazing lunch yesterday: top-notch service and fantastic seafood. This will become our favorite place!
0 replies
57 months ago
Good expereince with iTILE
I bought porcelain tiles from iTILE few months back. I am very happy with tiles but I had a significant amount of tiles left over. I was able to get refund and iTILE was very professional throughout the process.
0 replies
57 months ago
Girls On The Move Rock!
Girls On The Move was recommended by a friend. The quote was very reasonable and emailed the same day when I inquired. Communication and updates were regular. The move itself started one and a half hour earlier then originally planned but I was informed in time. The move went smoothly and girls did a great job.
0 replies
61 months ago
Telkom - unable to provide a land line & Cresta branch staff poor customer service.
I have applied new land line installation for my new house in the middle of January this year. I have visited Telkom branch in Cresta 7 times since January. Yes - 7 times! The first time I was told I will be able to keep the same number and technician will contact me at the beginning of February. Nothing happened by middle of February so I went back. Than I was told I can't get the same number but will get another number and technicians will contact me in the next week. I kept going every week to ask what is happening. Each time another reason was given why Telkom technician hasn't come yet. We are now three months later in the middle of April and I still have no land line. Last time I went to Cresta Telkom was this week Monday. I was told that I won't be able to get a land line as copper cables in my area have been stolen. As for customer service I don't even have words to describe my experience of Cresta branch staff. I had spoken number of times to the same female staff behind the counter - she is looking irritated and bored and taking time with her responses. Telkom, a state owned entity seem to be able to afford employing and keeping people that seem not to care about their job or impression they give of Telkom to customers. I am giving up on the land line and hope to never need Telkom customer service again.
0 replies
96 months ago
The Cat Hotel: Dedication to exceptional service and care!
I am very grateful for kind and gentle mothering my cat have received from Moira and her team at The Cat Hotel. Moira went out of her way in caring for my cat. He was unfortunately unwell when he arrived at the kennel and needed extra care and medication. It was all taken care of and he recovered well while in Moira's care. She sent me a regular updates and pics which proved that he is in good hands indeed. He even got a little present on his departure and Moira called few days later to check on his well-being. The Cat Hotel provides an exceptional service.
0 replies
113 months ago
Creating bad memories
<p>Few days back we decided to use red bus tour and experience Cape Town in a different way. Unfortunately only bad memories will remain from using Red bus tour. We first booked online tickets for Christmas day than called and emailed the company to check if the purple wine tour which visits three wine estates would be operational on the Christmas day. The email confirmed that tour would be working as usual. On Christians day when we arrived at the starting point and asked them to check again we were than told that wine estates are not open. We were told hat the tour will be working as normal from the next day - Boxing day. So yesterday, on a Boxing day - we boarded the bus - but half way through we were told by our bus driver that two out of three wine farms are closed. We could only visit one wine farm that was open - Groot Constantia Wine farm. The visit to Groot Constantia was very disappointing. We paid R 70 for half an hour tour that was promising to share some exciting information about wine making. But wine tour guide spoke bad English and half of the time we couldn't understand what she was saying. We left the tour after five minutes. Than we spent 20 minutes waiting at one of the restaurants for a sandwich. Incredibly poor service by the wine farm and very unprofessional staff. To top it up - our bus developed technical problem and stopped just before Camps Bay. We than walked ten minutes to the restaurants in the midday heat. We had a day filled with bad memories thanks to City Sightseeing and in the future we shall take a taxi!</p>
0 replies
116 months ago
Great service from dedicated service consultant Jami from Volvo Campher
<p>I would like to thank Volvo Campher and in particular to Jami Campher for service received. I have struggled to get a service consultant to help me with query but Jami not only helped with query but followed up next day to check if I came right with the problem. If all service would be as Jami's life would be a much easier and more pleasant. Thank you to Volvo and Jami.</p>
53 replies
125 months ago
Discovery's PMB department excellent service
I am a mental health professional and I apply on a regular base for PMB (prescribed minimum benefit) at different medical aids. I am very impressed that Discovery's PMB department responds within 48 hours to applications. It is the kind of service that deserves to be acknowledged. Thank you and keep it up.
75 replies
130 months ago
Excellent service
I booked my flight with Singapore Airline to Bali and Singapore. A day before the flight I realized that I was allocated a seat in the middle. I went to Singapore Airline in Illovo to get my tourist day pass for Singapore as well as change the seat. Felicity at the front desk was greatly helpful in organizing the pass. Unfortunately one can get desired seat 48 hours prior but not once you are checked in it is too late. However, Felicity at the front desk said that only Singapore desk at airport on the day of my flight may change the seat. She called them the morning of my flight and she got me a window seat. Thank you Felicity. I would also like to compliment Singapore Airline for great service during the flight. Crew was very nice, food was great and readily available during the night in case one gets hungry. There was plenty of good movies to choose from and space between seat rows was decent. I also enjoyed many attractions made available using day pass that I bought at Singapore Airline. All in all - a great airline that I would use again and I highly recommend to everyone.
0 replies
Review Distribution
5 Star
8 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (20%)